Windows 7 Compatability?

Rosevii - Sanctuary · November 2009

I'm upgrading to Windows 7 soon (I don't want opinions about the OS), I was wondering if PWI will run fine on Windows 7, actual use of PWI with Windows 7 OS with screens would help me feel better about upgrading as well.

Edit:

Also here's information about the computer I'm upgrading.

System

Manufacturer: HP-Pavilion
Model: KC880AA-ABA m9150f
Total amount of system memory: 8.00 GB RAM
System type: 32-bit operating system
Number of processor cores: 4
64-bit capable: Yes

Storage

Total size of hard disk(s): 671 GB
Disk partition (C:): 180 GB Free (326 GB Total)
Disk partition (D:): 1 GB Free (10 GB Total)
Disk partition (E:): 321 GB Free (335 GB Total)
Media drive (F:): CD/DVD
Media drive (G:): CD/DVDCD/DVD

Graphics

Display adapter type: NVIDIA GeForce 9600 GT
Total available graphics memory: 1919 MB
Dedicated graphics memory: 512 MB
Dedicated system memory: 0 MB
Shared system memory: 1407 MB
Display adapter driver version: 8.17.11.9562
Primary monitor resolution: 1680x1050
DirectX version: DirectX 10

Network

Network Adapter: Realtek PCIe GBE Family Controller
Network Adapter: Microsoft Tun Miniport Adapter
Network Adapter: USB Wireless 802.11 b/g Adaptor

surtr · November 2009

Perfect World is indeed compatible with Windows 7.

darthpanda16 · November 2009

As you can see here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3644726&lc=en&cc=us&dlc=en&submit.y=5&submit.x=5&lang=en&cc=us

Your PC might not have system drivers to cover Win7, which would be HP's fault, not MS's.

The Vista drivers "should" be compatible with Win7, but no promises.

Win7 plays all of our games, we have now tested in 32bit and 64bit Win7.

Edit: I think you'll love DirectX 11 and the nVidia drivers for Win7 for your chipset.

Baalbak - Dreamweaver · November 2009

it works lovely.
I just got this laptop on Black Friday and PWI runs like a dream on Win 7 (at least on my machine anyhow). I tested the overall graphics on full, full screen, and 1366*768 resolution. it runs smooth as a babies butt. I can record 800*600 full effects with FRAPS getting 59 fps. Im uploading a video but its apparently taking 50 minutes for a 30 second recordingb:shocked

If you're interested in my own specs:

------------------
System Information
------------------
Time of this report: 11/30/2009, 20:01:23
       Machine name: SCREAMINDEMON
   Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
           Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
       System Model: Satellite L505D
               BIOS: InsydeH2O Version 1.00
          Processor: AMD Turion(tm) II Dual-Core Mobile M500 (2 CPUs), ~2.2GHz
             Memory: 3072MB RAM
Available OS Memory: 2812MB RAM
          Page File: 866MB used, 4756MB available
        Windows Dir: C:\windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode

---------------
Display Devices
---------------
          Card name: AMD M880G with ATI Mobility Radeon HD 4200     
       Manufacturer: ATI Technologies Inc.
          Chip type: ATI display adapter (0x9712)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_9712&SUBSYS_FF1F1179&REV_00
     Display Memory: 1403 MB
   Dedicated Memory: 253 MB
      Shared Memory: 1150 MB
       Current Mode: 1366 x 768 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: LGDD801
        Native Mode: 1366 x 768(p) (59.973Hz)
        Output Type: Internal
        Driver Name: atiumdag.dll,atidxx32.dll,atidxx64,atiumdva.cap,atiumd64,atiumd6a,atitmm64
Driver File Version: 8.14.0010.0678 (English)
     Driver Version: 8.634.1.0
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 7/30/2009 01:38:44, 3105280 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71EE2-D452-11CF-6F70-15DFA1C2C535}
          Vendor ID: 0x1002
          Device ID: 0x9712
          SubSys ID: 0xFF1F1179
        Revision ID: 0x0000
 Driver Strong Name: oem1.inf:ATI.Mfg.NTx86.6.1:ati2mtag_RS880M:8.634.1.0:pci\ven_1002&dev_9712&subsys_ff1f1179
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C 

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_1179FF12&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.5904 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/28/2009 23:02:42, 2735504 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

and here is a screenshot:

most important thing here for you is to firstly backup all your data before upgrading, and located drivers for all your hardware. make sure you have a vista or w/e your current OS is reinstallation disc handy in the event that the vista drivers on the HP website do not work for you.

darthpanda16 · November 2009

You should have gotten Win7 64bit.

You can't use your full RAM amount, and you can't upgrade to use 4GB-8GBs fully.

Head's up, TOSHIBA's support for system drivers are medium to bad.

If everything runs great now though, awesome.

Note to all players, unless you have to use an ancient machine, install the 64bit version of Windows 7 if your CPUs are 64bit for best performance.

Baalbak - Dreamweaver · November 2009

darthpanda16 wrote: »

You should have gotten Win7 64bit.

You can't use your full RAM amount, and you can't upgrade to use 4GB-8GBs fully.

Head's up, TOSHIBA's support for system drivers are medium to bad.

If everything runs great now though, awesome.

Note to all players, unless you have to use an ancient machine, install the 64bit version of Windows 7 if your CPUs are 64bit for best performance.

well.. its what came on the machine - if I were to reinstall any OS though, it would be XP Pro SP3 (if I can find drivers for it). I'm not overly concerned about upgrading this machine or running 64 bit OS on it. The main reason I got it was for when I visit my sister and we play PWI together - my desktop is my main machine (or will become so again after I upgrade it).

darthpanda16 · November 2009

I totally understand. It does what you need it to do b:victory

Shevanel - Sanctuary · December 2009

Hey, hopefully someone can help.
I recently had a bit of a problem with my HDD that was running XP home Sp3, so I upgraded, on another HDD to Win7 x64.

I downloaded the appropriate game installer from the website, and the game downloads fine, but when it comes to installing, it gives me an error about missing files or something?

Not sure if I'm missing something on my computer, or it's in the installer itself.

Can anyone shed some light on this woeful situation?

Cheers
Shev

Baalbak - Dreamweaver · December 2009

try downloading the vista/7 torrent as it should prevent corrupt/missing files. then try again to install off of that download (not the first one) and report your success/failure.

if you do not have a torrent client, get utorrent here:
http://www.utorrent.com/

if you are behind a router and need help in setting up port forward rules, let us know your router's make and model.

Shevanel - Sanctuary · December 2009

Thanks Baal, trying it now.
Always got port forwarding working too.

Shevanel - Sanctuary · December 2009

Turns out even the torrent didn't help.
Perhaps Im missing something very important on my computer?
http://i45.tinypic.com/124kl6h.jpg

Shevanel - Sanctuary · December 2009

Nevermind... Posted link.

darthpanda16 · December 2009

Looks like you may keep getting an incomplete download for some reason.

Try using uTorrent to download the game with from here, on the bittorrent link:
http://pwi.perfectworld.com/download

Shevanel - Sanctuary · December 2009

The included picture in the post above is what happens when I instal from the game downloaded via torrent.

It doesn't seem to work from Torrent or Server downloads at all.

I did a search yesterday, and there are about half a dozen threads related to my problem.
None of them had proper responses bar one which mentioned the ticketing system.
Might as well just give that a try.

EDIT: Ticket sent.

surtr · December 2009

Are you using an administrator account, and is UAC turned off?

darthpanda16 · December 2009

If you send in a ticket, please include your dxdiag and hijackthis logs.

Link bleow \/

Shevanel - Sanctuary · December 2009

Yes I have all admin rights.
I turned off UAC and downloaded another winrar (Win7 x64 version)

Did the same thing. Still not working.
Sent in a ticket with my dxdiag (I don't think they even looked at it) but I will send another with my hijackthis logs when and if they email back.

Really starting to annoy me

Baalbak - Dreamweaver · December 2009

does this machine have norton or any other antivirus application running? If so - try disabling/uninstalling/shutting down that application during the installation process.

I never turned off UAC nor did I do the torrent download when I installed on my Windows 7 Laptop, so my logic tells me the UAC is not the culprit and that an HTTP download will work if all files are infact intact. The only difference at the moment I can think of is the fact that the very first thing I did when I opened this machine was to delete the Norton security suite (not a very good one, and takes more resources than I can justify for its poor performance). So yeah.. try disabling any antivirus you may have running.

eternalnab · December 2009

i have vista 32bit and win7 64bit ultimate on dualboot and norton internet security so far no probs except win7 makes my veno sometimes bald

antihelion · December 2009

I have Windows 7 Professional 32-bit and Kaspersky, but I did encounter some problems during the installation:
- I downloaded game client directly: pwi_Downloader_v166_Vista.exe, and had no problems installing it (I also ran verification wherever applicable)
- I manually donloaded patch 166-217 (only after re-installing the whole PW once because of the problem I had and unforunately still have; first time I used patch_1 server, but it took a looooooong time to upload everything xP), again with no problems
- then I used all the info I could find here (and elswhere on the site): http://pwi-forum.perfectworld.com/showthread.php?t=75572
- then I ran verification (which updated some files)

But after all this I still kept getting the same error message as before when I wanted to start the game.

antihelion · December 2009

Oh, and the error message goes something like this /.../

(EDIT: I guess I should learn how to post here first :P xD see the post below. and I would delete this one if I knew how)

antihelion · December 2009

Oh.. too bad: it refuses to post it because the message includes (or rather entirely consists of) very weird characters... that was the problem probably

Now if some admin here would be so kind to delete my last two posts (this one and the previous one) I would really appreciate it x)

surtr · December 2009

Antihelion, I'm going to need some more information from you about your computer.

Find out what the model number for your PC is. Check the documentation that came with your PC, or look on the back or bottom of your PC for the model Number.

Please tell us the manufacturer's name of your system too! (Like HP, Dell, Toshiba, etc.)

Next, go to Start, click on Run (or Search if using Vista/7), and type in dxdiag and press enter.

Click on the Display tab, and then post here everything in the Device and Drivers boxes:

Thanks!

antihelion · December 2009

I'm afraid I cannot give you the model nuber: as the computer is quite old and it was originally not bought for me, I have no idea where the documentation could be and the number is neither on the back nor on the bottom of the PC (or on any other side of it xD). Since it was custom made, if I remeber correctly, I can't even give you the manufacturer (it's not written anywhere either)....
hope System Informaton from dxdiag can help (didn't include date/time and computer name, as you probably don't need it anyway), but I also included this info in case this could be source of any problems:

System

System Informaton:
/.../
Operating System: Windows 7 Professional 32-bit (6.1, Build 7600)
Language: slovenski (Regional Settings: slovenski)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 2600+ ~1.9GHz
Memory: 1536MB RAM
Page file: 921MB used, 2149MB available
DirectX Version: DirectX 11

Display

Device
Name: Standard VGA Graphics Adapter
Manufacturee: (Standard display types)
Chip Type: ATI RADEON RV280
DAC Type: 8 bit
Approx. Total Memory: n/a
Current Display Mode: 1280 x 1024 (32 bit) (1Hz)
Monitor: SyncMaster 940T/840B/940Be,SyncMaster Magic

Drivers
Main Driver: vga
Version: 6.1.7600.16385
Date: 14.7.2009 0:25:51 [note: date is such due to language settings. this is of course "July 14, 2009"]
WHQL Logo'd: Yes
DDI Version: unknown
Driver Model: unknown

That's it, I think

I would attach a link to my error, but I deleted the PrintScreen and uninstalled the PW for now, but I wrote some info about it here:
https://docs.google.com/Doc?docid=0AURaquKEt9Q2ZDU0anA1aF8xOTVjN2ZnaHhm

Thanks for helping!!!

surtr · December 2009

Alright, it looks like you don't have any video drivers installed. I CAN tell that you have a video card from the Radeon 9200 series (though not specifically which one). Unfortunately, there don't seem to be any Windows 7 drivers for this card. My suggestion would be to contact AMD and see if they can provide any solutions.

Shevanel - Sanctuary · December 2009

darthpanda16 wrote: »

Looks like you may keep getting an incomplete download for some reason.

Try using uTorrent to download the game with from here, on the bittorrent link:
http://pwi.perfectworld.com/download

Baalbak - Dreamweaver wrote: »

does this machine have norton or any other antivirus application running? If so - try disabling/uninstalling/shutting down that application during the installation process.

I never turned off UAC nor did I do the torrent download when I installed on my Windows 7 Laptop, so my logic tells me the UAC is not the culprit and that an HTTP download will work if all files are infact intact. The only difference at the moment I can think of is the fact that the very first thing I did when I opened this machine was to delete the Norton security suite (not a very good one, and takes more resources than I can justify for its poor performance). So yeah.. try disabling any antivirus you may have running.

The first time I tried installing the game from the server download, I had absolutely no antivirus running. Second and third times I had Avast running.

Windows 7 Compatability?

Comments

Categories