please help me.

mickey458
mickey458 Posts: 7 Arc User
edited November 2009 in Support Desk
ok so, this game was working perfectly last night and when i try logging in this morning it said that it failed to patch of something like that. So i left it alone for a while thinking it would fix itself somehow and i come back a couple hours later and it still said that. So i uninstalled the game and tried reinstalling it, but when it got to the point to where it said "verifying folder" or whatever it is, i forgot what it said. but it stoped half way through and just said installing failed and everything just closed out of itself. so im trying again but this time its taking forever to download. almost 3 times the ammount before i tried 10 minutes ago. please help me! any advice will help! thank you :)
Post edited by mickey458 on

Comments

  • Battlebash - Heavens Tear
    Battlebash - Heavens Tear Posts: 74 Arc User
    edited November 2009
    oh some how u damaged the game so u have to download it again or if u have it on a USB u can just delete it and put it bac again
    if u dont and u downloaded it again u should put it on a USB just in case it happens again
  • mickey458
    mickey458 Posts: 7 Arc User
    edited November 2009
    how could i damage the game? O.o like.. how is that possible? and i will if i get it to work! ^^ thank you
  • Battlebash - Heavens Tear
    Battlebash - Heavens Tear Posts: 74 Arc User
    edited November 2009
    idk mayb u had too much things open
  • mickey458
    mickey458 Posts: 7 Arc User
    edited November 2009
    ohok. well thanks for the help! hopefully it will work cuz i miss playing on my newbie character! ^^
  • mickey458
    mickey458 Posts: 7 Arc User
    edited November 2009
    please help me! idk what to do or whats wrong! i uninstalled the game 3 times. deleted the folder three times and its still not letting me download it :(:(:(:(:( please help me asap!
  • Battlebash - Heavens Tear
    Battlebash - Heavens Tear Posts: 74 Arc User
    edited November 2009
    mayb ur download is done??
  • mickey458
    mickey458 Posts: 7 Arc User
    edited November 2009
    i download it. but when its checking my data folder to see if i have everything installed, its just says installing failed and everything exists.. then i tried again skipping that part, and right when i push skip the same thing happens. it says insatlling failed. and everything exists
  • Marok - Heavens Tear
    Marok - Heavens Tear Posts: 11 Arc User
    edited November 2009
    well sounds really crazy:

    so maybe you try this:
    deinstall the game
    delete the folder
    clear the registry
    download the game once more
    chose another folder, maybe on another harddrive

    try to install it again
  • mickey458
    mickey458 Posts: 7 Arc User
    edited November 2009
    how do i clean the registry?
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