Paypal rejecting payments?

shanabear
shanabear Posts: 0 Arc User
edited October 2009 in Cash Shop Huddle
Ive already submitted a ticket but figured I would post here for good measure in case anyone else is having the same issues ...
buying zen through paypal has always worked fine, even as early as this morning, now this evening all my payments are being rejected even though I have the funds to cover them.
Also today I received several confirmation emails of old payments that I had made using paypal even though I had received those same confirmation emails on the original dates of purchase.
So Im just wondering if theres a bug in the zen or paypal system that is making it reject good payments?
Thanks :)
Post edited by shanabear on

Comments

  • shnuggles
    shnuggles Posts: 7 Arc User
    edited October 2009
    shanabear wrote: »
    Ive already submitted a ticket but figured I would post here for good measure in case anyone else is having the same issues ...
    buying zen through paypal has always worked fine, even as early as this morning, now this evening all my payments are being rejected even though I have the funds to cover them.
    Also today I received several confirmation emails of old payments that I had made using paypal even though I had received those same confirmation emails on the original dates of purchase.
    So Im just wondering if theres a bug in the zen or paypal system that is making it reject good payments?
    Thanks :)

    Your 3 rejected payment were rejected because you had already reached your spending limit for a 24 hour period. All three have been refunded and may take 2-5 business days to return to the funding source. This is natural of all refunds. As of responding to this thread, your account has passed the 24 hours since the $50 payment yesterday and since you put in $20 this morning, you have $80 available to spend on this account before 8:30 am tomorrow when the other $20 will be available. Just remember your limit is $100 per payment solution per 24 hours. Your account is eligible for an increase of this limit but we have to fulfill that type of request via email.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
  • shanabear
    shanabear Posts: 0 Arc User
    edited October 2009
    so if I was over the limit why did it not say that when I tried to charge? Normally it blocks out the option to even buy zen if you are over the limit.
  • shanabear
    shanabear Posts: 0 Arc User
    edited October 2009
    and so I am understanding correctly, if I was to try to purchase zen now it would work?
  • shnuggles
    shnuggles Posts: 7 Arc User
    edited October 2009
    If you do never navigate away from the website, and you have pop-ups blocked, then no, you would never see the warning about being over your limit. As stated above, until 8:30 am tomorrow, you can still spend $80 more on your account. If you do not add any funds for the rest of the day, you will have the full $100 available at 8:30 am on 10/28/09 (tomorrow).
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory

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