Servers down???

WraitHunter - Dreamweaver
WraitHunter - Dreamweaver Posts: 82 Arc User
edited October 2009 in Support Desk
When I reach the log in page all servers seem down(no ping no nothing showing 'cept for the name).Anyone have any idea what's this about?
Post edited by WraitHunter - Dreamweaver on

Comments

  • hawk
    hawk Posts: 971 Arc User
    edited October 2009
    Servers are all up when I look. Try restarting your client?
  • WraitHunter - Dreamweaver
    WraitHunter - Dreamweaver Posts: 82 Arc User
    edited October 2009
    I did.Anyway this is a pic of what i see

    errorhz.jpg
  • MagicHamsta - Lost City
    MagicHamsta - Lost City Posts: 10,466 Arc User
    edited October 2009
    Try logging in first. X_x'
    and if you can't connect to the server itself then come back.

    The server ping list has a pretty slow refresh rate. So don't worry about it too much.
    darthpanda16: Firefox crashed on me. Aryannamage: I don't think I am a GM that would be new.
    Hawk:Do this. closing thread
    frankieraye: I'll see if we can replace the woman with a stick figure and the tiger fangs with marshmallows.//Issues like these need to get escalated quickly to minimize the damage.
    Kantorek: Yeah.. you should try it. It's awesome.
    Sihndra: Nope- not currently possible under any circumstances. Sorry.
    LokisDottir: I mean...not haunting the forums, nope nope..
    Konariraiden: You don't know what you are up against. You will lose.
    Waiting for...Hamster Packs!
    58% chance to get tokens
    41% chance to get an all class pet hamster....but they has already been freed by the magic hamster.
    1% chance to get ban hamstered with the message "Hamsters United!"
    [SIGPIC][/SIGPIC]
  • Barbariankev - Heavens Tear
    Barbariankev - Heavens Tear Posts: 831 Arc User
    edited October 2009
    did you do a verify off your launcher and are you sure you have connection the internet?
    its impossible to always do the right thing we all make mistakes i am not different from that
    just try to be a good person

    english isn't my native language so there might be a few spelling/grammatical errors in my posts
  • WraitHunter - Dreamweaver
    WraitHunter - Dreamweaver Posts: 82 Arc User
    edited October 2009
    I wouldn't be able to post here if I didn't had internet connected :).And of course I tried to log with my account and i'm just beeing counted to 40 and out.I posted that pic to show what to me it seems weird and might be the problem.
  • Barbariankev - Heavens Tear
    Barbariankev - Heavens Tear Posts: 831 Arc User
    edited October 2009
    WraitHunter - Dreamweaver wrote: »
    I wouldn't be able to post here if I didn't had internet connected :).And of course I tried to log with my account and i'm just beeing counted to 40 and out.I posted that pic to show what to me it seems weird and might be the problem.

    then try a verify of your launcher this might solve the problem
    its impossible to always do the right thing we all make mistakes i am not different from that
    just try to be a good person

    english isn't my native language so there might be a few spelling/grammatical errors in my posts
  • MagicHamsta - Lost City
    MagicHamsta - Lost City Posts: 10,466 Arc User
    edited October 2009
    Are you using a router?
    (O.o)
    mine does that once in a blue moon.

    if so then repair your connection. That fixes it for me.
    (o.o)'
    darthpanda16: Firefox crashed on me. Aryannamage: I don't think I am a GM that would be new.
    Hawk:Do this. closing thread
    frankieraye: I'll see if we can replace the woman with a stick figure and the tiger fangs with marshmallows.//Issues like these need to get escalated quickly to minimize the damage.
    Kantorek: Yeah.. you should try it. It's awesome.
    Sihndra: Nope- not currently possible under any circumstances. Sorry.
    LokisDottir: I mean...not haunting the forums, nope nope..
    Konariraiden: You don't know what you are up against. You will lose.
    Waiting for...Hamster Packs!
    58% chance to get tokens
    41% chance to get an all class pet hamster....but they has already been freed by the magic hamster.
    1% chance to get ban hamstered with the message "Hamsters United!"
    [SIGPIC][/SIGPIC]
  • WraitHunter - Dreamweaver
    WraitHunter - Dreamweaver Posts: 82 Arc User
    edited October 2009
    I'm doing a verify now,almost done 90%,hope it will fix it.As for router problem I'm playing PWI for a year by now and it's the first time this happens.

    But I do have to say,as others posted around,I do get much more crashes,errors,etc in the last 2-3 weeks.So with all this problems the game already has releasing a new expansion will only cause more problems,but I'm getting off topic.
  • WraitHunter - Dreamweaver
    WraitHunter - Dreamweaver Posts: 82 Arc User
    edited October 2009
    I did a complete verify and nothing changed.
    Can a Mod move this to technical assistance and try to give some answers please?
  • MagicHamsta - Lost City
    MagicHamsta - Lost City Posts: 10,466 Arc User
    edited October 2009
    Might be the router. Try connecting your computer directly to the internet.
    Quite alot of routers die after one year.
    b:sweat
    darthpanda16: Firefox crashed on me. Aryannamage: I don't think I am a GM that would be new.
    Hawk:Do this. closing thread
    frankieraye: I'll see if we can replace the woman with a stick figure and the tiger fangs with marshmallows.//Issues like these need to get escalated quickly to minimize the damage.
    Kantorek: Yeah.. you should try it. It's awesome.
    Sihndra: Nope- not currently possible under any circumstances. Sorry.
    LokisDottir: I mean...not haunting the forums, nope nope..
    Konariraiden: You don't know what you are up against. You will lose.
    Waiting for...Hamster Packs!
    58% chance to get tokens
    41% chance to get an all class pet hamster....but they has already been freed by the magic hamster.
    1% chance to get ban hamstered with the message "Hamsters United!"
    [SIGPIC][/SIGPIC]
  • WraitHunter - Dreamweaver
    WraitHunter - Dreamweaver Posts: 82 Arc User
    edited October 2009
    Dude I'm not only playing PWI online so it's not that.And second i'm behind a wi-fi antenna so not a direct router to replace or something.
  • hawk
    hawk Posts: 971 Arc User
    edited October 2009
    Moving this to tech support as requested.
  • MagicHamsta - Lost City
    MagicHamsta - Lost City Posts: 10,466 Arc User
    edited October 2009
    WraitHunter - Dreamweaver wrote: »
    Dude I'm not only playing PWI online so it's not that.And second i'm behind a wi-fi antenna so not a direct router to replace or something.

    okies if your other games work fine it's probably nothing wrong with your hardware.

    and why so hostile to the hamster? D:
    b:sweat
    Me only gave a suggestion based on a similar "problem" i've had which was PWI randomly disconnects and I can't log back on while I just receive the 40 second count down. (fixed when I simply renew the connection.)

    Call it what you want but a "wi-fi antenna" is still a router that transmits your connection wirelessly. Now the "antenna" still hooks up to your internet modem which you can test to see if the "antenna" is faulty by directly hooking your computer straight to the internet providing modem.
    unless this is some strange new technology that I've never heard of. (which probably isn't likely.)
    b:cold

    wait hold up your using a connect card? is that what you mean by "wi-fi antenna"? those things suck~~
    b:shocked
    darthpanda16: Firefox crashed on me. Aryannamage: I don't think I am a GM that would be new.
    Hawk:Do this. closing thread
    frankieraye: I'll see if we can replace the woman with a stick figure and the tiger fangs with marshmallows.//Issues like these need to get escalated quickly to minimize the damage.
    Kantorek: Yeah.. you should try it. It's awesome.
    Sihndra: Nope- not currently possible under any circumstances. Sorry.
    LokisDottir: I mean...not haunting the forums, nope nope..
    Konariraiden: You don't know what you are up against. You will lose.
    Waiting for...Hamster Packs!
    58% chance to get tokens
    41% chance to get an all class pet hamster....but they has already been freed by the magic hamster.
    1% chance to get ban hamstered with the message "Hamsters United!"
    [SIGPIC][/SIGPIC]
  • Gaerick - Sanctuary
    Gaerick - Sanctuary Posts: 6 Arc User
    edited October 2009
    So, I guess there's something going on with the servers then. I tried logging in on different servers, with the correct username and password mind you, and all I get is, "Unable to connect to the server." And I just finished running the updates I missed out on. Any thoughts or suggestions?
  • WraitHunter - Dreamweaver
    WraitHunter - Dreamweaver Posts: 82 Arc User
    edited October 2009
    Sorry hamster,it wasn't toward you,just stupid frustration.I apreciate your help and yes i tried everything was posted till far.Uhm no i don't use neither a "card"(no idea what that is)nor a modem as we know them.I just have an antenna outside my window and a cable directly in my pc.For what i know from my limited knowledge about this things is that the router is the antenna itself(implemented or whatever the word is for this).

    As for Gaerick:Yes that's my problem too and probably if you check the servers the ping it doesn't even shows.

    A suggestion:I know from a certain game I'm playing(DDO)that sometimes when servers are almost full some error occurs and some people can't log to any server at all.Can you guys give some info related to this?
  • Gaerick - Sanctuary
    Gaerick - Sanctuary Posts: 6 Arc User
    edited October 2009
    Well, I waited for a whole day, (thanks to work, no less), hoping that I'd be able to log in, but I tried right now, and still nothing. Just the same, "Unable to connect to server," error. I know it's not my modem or connection, I've already had them checked and everything's green. Perhaps it has something to do with all of the new content being put into the game itself?
  • WraitHunter - Dreamweaver
    WraitHunter - Dreamweaver Posts: 82 Arc User
    edited October 2009
    Same here,24 hours later and same problem.
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited October 2009
    Check the networking info I have below \/. Let us know what you have tried.

    Also try running a traceroute and see what pops up in the domains.

    http://pwi-forum.perfectworld.com/showpost.php?p=4487392&postcount=42
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • Lothiel - Heavens Tear
    Lothiel - Heavens Tear Posts: 11 Arc User
    edited October 2009
    I'm also facing same problem.....unable to connect to server.

    Running a trace route check, clearly indicate that it's not possible to reach destination server.

    Ticket submitted, let's hope problem gonna be solved fast.
  • WraitHunter - Dreamweaver
    WraitHunter - Dreamweaver Posts: 82 Arc User
    edited October 2009
    Ok i tried 2 tracers as it follows:


    Microsoft Windows XP [Versione 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Methos>tracert pwieast1.perfectworld.com

    Rilevazione instradamento verso pwieast1.perfectworld.com [74.201.183.19]
    su un massimo di 30 punti di passaggio:

    1 17 ms 25 ms 15 ms 10.13.64.1
    2 19 ms 20 ms 18 ms 88.86.185.230
    3 22 ms 27 ms 22 ms 88.86.185.193
    4 20 ms 25 ms 23 ms 217.26.81.81
    5 21 ms 17 ms 22 ms 217.12.191.254
    6 26 ms 30 ms 22 ms 217.12.191.129
    7 18 ms 25 ms 18 ms ge-2-0-6-41.rom11.ip4.tinet.net [213.200.83.5]
    8 136 ms 135 ms 141 ms xe-4-2-0.nyc30.ip4.tinet.net [89.149.187.234]
    9 135 ms 130 ms 125 ms internap-gw.ip4.tinet.net [77.67.70.98]
    10 131 ms 141 ms 136 ms border1.pc2-bbnet2.nyj001.pnap.net [216.52.95.73
    ]
    11 * * * Richiesta scaduta.
    12 * * * Richiesta scaduta.
    13 * * * Richiesta scaduta.
    14 * * * Richiesta scaduta.
    15 * * * Richiesta scaduta.
    16 * * * Richiesta scaduta.
    17 * * * Richiesta scaduta.
    18 * * * Richiesta scaduta.
    19 * * * Richiesta scaduta.
    20 * * * Richiesta scaduta.
    21 * * * Richiesta scaduta.
    22 * * * Richiesta scaduta.
    23 * * * Richiesta scaduta.
    24 * * * Richiesta scaduta.
    25 * * * Richiesta scaduta.
    26 * * * Richiesta scaduta.
    27 * * * Richiesta scaduta.
    28 * * * Richiesta scaduta.
    29 * * * Richiesta scaduta.
    30 * * * Richiesta scaduta.

    Rilevazione completata.

    C:\Documents and Settings\Methos>tracert pwieast2.perfectworld.com

    Rilevazione instradamento verso pwieast2.perfectworld.com [74.201.183.26]
    su un massimo di 30 punti di passaggio:

    1 21 ms 21 ms 16 ms 10.13.64.1
    2 21 ms 23 ms 26 ms 88.86.185.230
    3 13 ms 22 ms 19 ms 88.86.185.193
    4 22 ms 22 ms 24 ms 217.26.81.81
    5 29 ms 30 ms 25 ms 217.12.191.254
    6 24 ms 27 ms 18 ms 217.12.191.129
    7 28 ms * 22 ms ge-2-0-6-41.rom11.ip4.tinet.net [213.200.83.5]
    8 153 ms 162 ms 156 ms xe-4-2-0.nyc30.ip4.tinet.net [89.149.187.234]
    9 138 ms 139 ms 135 ms internap-gw.ip4.tinet.net [77.67.70.98]
    10 148 ms 137 ms 142 ms border1.pc2-bbnet2.nyj001.pnap.net [216.52.95.73
    ]
    11 * * * Richiesta scaduta.
    12 * * * Richiesta scaduta.
    13 * * * Richiesta scaduta.
    14 * * * Richiesta scaduta.
    15 * * * Richiesta scaduta.
    16 * * * Richiesta scaduta.
    17 * * * Richiesta scaduta.
    18 * * * Richiesta scaduta.
    19 * * * Richiesta scaduta.
    20 * * * Richiesta scaduta.
    21 * * * Richiesta scaduta.
    22 * * * Richiesta scaduta.
    23 * * * Richiesta scaduta.
    24 * * * Richiesta scaduta.
    25 * * * Richiesta scaduta.
    26 * * * Richiesta scaduta.
    27 * * * Richiesta scaduta.
    28 * * * Richiesta scaduta.
    29 * * * Richiesta scaduta.
    30 * * * Richiesta scaduta.

    Rilevazione completata.

    C:\Documents and Settings\Methos>
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