Can't log into the game

Shiusoka - Heavens Tear
Shiusoka - Heavens Tear Posts: 6 Arc User
edited October 2009 in Support Desk
Hey, I'm having problems logging into the game. I write my username and password correctly and click "Start". Then a box shows up and says "Logging into the game, please wait." I've been waiting for it to log in for about a quarter, but it still won't log in. I also checked my internet connection and it's working as it should.

Would really appreciate some help b:victory

Shiusoka, Heaven's Tear
Post edited by Shiusoka - Heavens Tear on

Comments

  • MikoKitty - Harshlands
    MikoKitty - Harshlands Posts: 6 Arc User
    edited October 2009
    im having the same problem
  • Shiusoka - Heavens Tear
    Shiusoka - Heavens Tear Posts: 6 Arc User
    edited October 2009
    It's still not working.... can anyone please help? The only option i got now is deleting PWI and reinstalling it... so if u guys could help... would really appreciate it b:cry
  • LordRaptor - Heavens Tear
    LordRaptor - Heavens Tear Posts: 94 Arc User
    edited October 2009
    HT just down? damn!
    Equipment
    ☆Armor of the Assassin
    ☆Decaying Snow Shinguards
    ☆General's Bracers
    ☆Skywalker Shoes
    ☆Broad Land
    ☆Attendance Ring
  • Shiusoka - Heavens Tear
    Shiusoka - Heavens Tear Posts: 6 Arc User
    edited October 2009
    well it says that all the servers are up...so i don't know >.<
  • chesticles
    chesticles Posts: 424 Arc User
    edited October 2009
    please verify your game files by clicking verify before pressing the start button.

    Also make sure your firewall or antivirus isnt blocking your connection :)
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  • MagicHamsta - Lost City
    MagicHamsta - Lost City Posts: 10,466 Arc User
    edited October 2009
    Also are you guys running Windows Vista?
    I've heard some people have connection troubles with vista.
    (O.o)'
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  • Kimdracula - Dreamweaver
    Kimdracula - Dreamweaver Posts: 4 Arc User
    edited October 2009
    I have this as well sometimes, if you'll wait long enough you will be able to enter the game but nothing will move in the game itself only your character and when you'll try to log out a disconnect from the server will apear.

    I figured it has something to do with the disconnect problem:
    http://pwi-forum.perfectworld.com/showthread.php?t=449052

    Anyway your ISP is 012?
  • Shinji_ - Harshlands
    Shinji_ - Harshlands Posts: 22 Arc User
    edited October 2009
    I cant log into game either but it shows up as unable to login to server for meb:surrender
    b:coolb
  • powergeyser
    powergeyser Posts: 20 Arc User
    edited October 2009
    everything was fine up untill 5 mins ago...i just got booted from the server and when i tried to log in, it does some count down up to 40 seconds then says unable to log in...Hopefully it's fixed soon, i was just on a roll, lol...

    Nothing's wrong with my Net connection either...
  • Poison - Heavens Tear
    Poison - Heavens Tear Posts: 1,444 Arc User
    edited October 2009
    geyser, thread about it with GM involvement here: http://pwi-forum.perfectworld.com/showthread.php?t=456672
    [SIGPIC][/SIGPIC]
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