Can't Launch Game, Restarts When I Try To

MightyLion - Sanctuary
MightyLion - Sanctuary Posts: 7 Arc User
edited September 2009 in Support Desk
Everytime I click on the shortcut for this game, it keeps restarting. I don't know what to do, please help.
Post edited by MightyLion - Sanctuary on

Comments

  • XBloodAngel - Dreamweaver
    XBloodAngel - Dreamweaver Posts: 2 Arc User
    edited September 2009
    comeon, no replies?
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited September 2009
    I'm going to need some more information from you about your computer. Go to Start, click on Run (or Search if using Vista), and type in dxdiag and press enter.

    Click on the Display tab, and then post here everything in the Device and Drivers boxes:
    dxdiag.jpg
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
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  • doodey
    doodey Posts: 10 Arc User
    edited September 2009
    i have a similar problem I figured iput down my diagnostics

    Name NVIDIA Geforce 256 (Microsoft corpiration)
    Manufacturer NVIDIA
    Chip Geforce 256
    Dak Type intergrated RAMDAC
    Approx:Total memory 32.MG
    Current Display Mode 1024x768(32 bit)(75Hz)
    Monitor DELL P991
    Main Driver nv4-disp.dll
    version 6.140010.5673(English)
    date 9/28/2009 20:12:02
    WHQL Logo'd yes
    Mini VDD nv4-mini.sys
    VDD n/a
    DDI version 9 or higher
    Direct Draw Acceleration enabled
    Direct 3D acceleration enabled
    AGP Texture acceleration enabled
    Notes:
    no problems found
    To test Direct draw etc
    To test Direct 3d etc
  • doodey
    doodey Posts: 10 Arc User
    edited September 2009
    for some reason i cant Launch or verify
  • XBloodAngel - Dreamweaver
    XBloodAngel - Dreamweaver Posts: 2 Arc User
    edited September 2009
    Name:RADEON9200
    Current Display Mode: 1280 x 1024 (32bit)(60Hz)
    Monitor:Plug and Play Monitor

    All other information is either n/a or blank.

    I don't know why, but sometimes when I launch dxdiag my computer restarts.

    I think there's something wrong with my dxdiag, whatever that is.
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited September 2009
    Doodey, your video card doesn't mean the minimum requirements to play the game and you will have to get a better one in order to play.

    XBloodAngel, reinstalling your video drivers will probably fix it.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited September 2009
    @Bloodangel

    If you have XP, reinstalling DirectX 9.0c might help too.

    If you have Vista, make sure you update to Service Pack 2.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
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