another complaint about supaspeed client behaviour

Alexeno - Sanctuary
Alexeno - Sanctuary Posts: 1,006 Arc User
edited September 2009 in Support Desk
open patcher, everything's fine
initial client loading screen, working fine
hit the login screen, looks like my client's had waaaaaaay too much coffee this morning

i've performed that imagecfg thingy that darthpanda links us to... no luck
i've updated everything i could, but still no luck
ran a verify, nothing came back as "danger will robinson danger!"
i have no ideas left...

anyone else have any ideas?

dxdiag info below... (i subbed 1 ticket over 2 weeks ago, no response)

dxdiagse.jpg
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"Hell hath no fury like Alexeno trying to prove his point" -Mizuoni
Post edited by Alexeno - Sanctuary on

Comments

  • andracil
    andracil Posts: 2,949 Arc User
    edited September 2009
    Have you tried this? http://pwi-forum.perfectworld.com/showpost.php?p=741721&postcount=7
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  • Alexeno - Sanctuary
    Alexeno - Sanctuary Posts: 1,006 Arc User
    edited September 2009
    andracil wrote: »
    Have you tried this? http://pwi-forum.perfectworld.com/showpost.php?p=741721&postcount=7

    my comp isn't multicore...

    did some digging, apparently others are having luck with restarting their comp, gonna try that myself

    .............

    result: no luck... re-opened a couple times, managed to get a lucky working start...

    really gonna need a response on this though, cause it happens often
    [SIGPIC][/SIGPIC]

    "Hell hath no fury like Alexeno trying to prove his point" -Mizuoni
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited September 2009
    You can send us a ticket to Tech Support here: http://support.perfectworld.com/ticketing

    after reading this: http://pwi-forum.perfectworld.com/showpost.php?p=2005612&postcount=33

    We'll take a look at your system and see what is going on hopefully, ok? b:pleased
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • Alexeno - Sanctuary
    Alexeno - Sanctuary Posts: 1,006 Arc User
    edited September 2009
    darthpanda16 wrote: »
    You can send us a ticket to Tech Support here: http://support.perfectworld.com/ticketing

    after reading this: http://pwi-forum.perfectworld.com/showpost.php?p=2005612&postcount=33

    We'll take a look at your system and see what is going on hopefully, ok? b:pleased

    but i've already subbed a ticket b:infuriated

    is there a way you could shoot a memo over to tech support or something? i mean, i've been waiting well past the 'expected' waiting period...
    [SIGPIC][/SIGPIC]

    "Hell hath no fury like Alexeno trying to prove his point" -Mizuoni
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited September 2009
    Tech Support had a 3 day weekend, and they are working through the tickets as fast as they can.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • Alexeno - Sanctuary
    Alexeno - Sanctuary Posts: 1,006 Arc User
    edited September 2009
    i just thought of something... is it possible that my ticket may have been filtered by the system? i heard that there's a filter that the tickets go through, and that depending on the content of the ticket they can be filtered... i just don't want to sub another ticket and have the original get thrown to the end of the list b:surrender
    [SIGPIC][/SIGPIC]

    "Hell hath no fury like Alexeno trying to prove his point" -Mizuoni
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited September 2009
    I found a ticket you submitted on the 24th, which was answered on the 31st to the e-mail with which you registered your account. If you didn't receive the response, please check your junk mail filters.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • Alexeno - Sanctuary
    Alexeno - Sanctuary Posts: 1,006 Arc User
    edited September 2009
    ahaha! there it is... >.<;

    okay, gonna test these updates out...

    i'll edit/post if something's still amiss, if things are normal, i'll just leave it alone

    thanks for the help guys/gals b:victory
    [SIGPIC][/SIGPIC]

    "Hell hath no fury like Alexeno trying to prove his point" -Mizuoni
  • Oz_fox - Lost City
    Oz_fox - Lost City Posts: 11 Arc User
    edited September 2009
    same problem here i just send my ticket hope they help us
  • Bearleeable - Lost City
    Bearleeable - Lost City Posts: 445 Arc User
    edited September 2009
    crashe's continue... why when this is a post-patch 182 bug its being denied idk but its EXTREMELY annoying. Please stop blaming hardware and fix the silly thing. I fail to see how so many folks with various hardware configurations can all be having the EXACT same problem and still be on their end... HINT!
    I've submitted a ticket yet again *sigh*
    [SIGPIC][/SIGPIC]
  • Alexeno - Sanctuary
    Alexeno - Sanctuary Posts: 1,006 Arc User
    edited September 2009
    Bearleeable - Lost City wrote: »
    crashe's continue... why when this is a post-patch 182 bug its being denied idk but its EXTREMELY annoying. Please stop blaming hardware and fix the silly thing. I fail to see how so many folks with various hardware configurations can all be having the EXACT same problem and still be on their end... HINT!
    I've submitted a ticket yet again *sigh*

    umm... please don't hijack a thread with something not even related b:bye


    ontopic- i think the problem is fixed GMs, thanks again b:pleased
    [SIGPIC][/SIGPIC]

    "Hell hath no fury like Alexeno trying to prove his point" -Mizuoni
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