Paypal

Wizzeled - Sanctuary
Wizzeled - Sanctuary Posts: 747 Arc User
edited September 2009 in Cash Shop Huddle
Ummmmm whats the usual time for the charge to go through?

Is Paypal seriously going to be a 24 hour thing?

This is like the 3rd time, I'm wondering how to increase my limit so I can just charge constantly with google, the extra 3 gold isn't worth a 24 hour wait.
Post edited by Wizzeled - Sanctuary on

Comments

  • eatwithspoons
    eatwithspoons Posts: 54 Arc User
    edited August 2009
    moving this to the correct section so you can get an answer b:victory Come on Wizzeled, I know you know which section this could have been posted in.
    boisignature.png
    Click here to send a ticket to Customer Support * tumblr
    * twitter.com/battleimmortals * FB * BoI MySpace * Blog
  • shnuggles
    shnuggles Posts: 7 Arc User
    edited August 2009
    Wizzeled - Sanctuary wrote: »
    Ummmmm whats the usual time for the charge to go through?

    Is Paypal seriously going to be a 24 hour thing?

    This is like the 3rd time, I'm wondering how to increase my limit so I can just charge constantly with google, the extra 3 gold isn't worth a 24 hour wait.

    First off, sorry for the inconvenience this is causing you. Sometimes PayPal suspends transactions while they conduct a additional review into them. They are informing the customers that the transaction has been processed, and essentially it has, but they fail to inform the customers that there is an additional "payment review" being conducted. While this is happening we are not able to intervene. They state it should take no longer than 24 hours to complete and we understand this can be a big inconvenience. Again, we are sorry for the delay and we would like to thank you for the support. Please feel free to contact us again if you have any other comments or questions. Thanks!

    We will hopefully have a solution to this very soon. I am working directly with PayPal on this exact issue due to the number of complaints that have been filed. In the meantime, we all need to practice patience.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
  • narc0tix
    narc0tix Posts: 1 Arc User
    edited August 2009
    Hmm never happens to me. Mine is hooked up to my debt card tho. Is yours taking funds from your bank to pay for it? that might be the problem cuz i know bank transactions thru paypal take forever b:laugh
    Nova - Marksman / Bard
  • Wizzeled - Sanctuary
    Wizzeled - Sanctuary Posts: 747 Arc User
    edited August 2009
    shnuggles wrote: »
    First off, sorry for the inconvenience this is causing you. Sometimes PayPal suspends transactions while they conduct a additional review into them. They are informing the customers that the transaction has been processed, and essentially it has, but they fail to inform the customers that there is an additional "payment review" being conducted. While this is happening we are not able to intervene. They state it should take no longer than 24 hours to complete and we understand this can be a big inconvenience. Again, we are sorry for the delay and we would like to thank you for the support. Please feel free to contact us again if you have any other comments or questions. Thanks!

    We will hopefully have a solution to this very soon. I am working directly with PayPal on this exact issue due to the number of complaints that have been filed. In the meantime, we all need to practice patience.
    So can PWI add back the bonus to google? And how would I go about increasing my limit with google?
  • eatwithspoons
    eatwithspoons Posts: 54 Arc User
    edited August 2009
    Wizzeled - Sanctuary wrote: »
    So can PWI add back the bonus to google? And how would I go about increasing my limit with google?

    this isn't the topic for that, and unfortunately this is most likely not going to happen. As far as increasing your payment limit, send us a ticket :D we can do that
    boisignature.png
    Click here to send a ticket to Customer Support * tumblr
    * twitter.com/battleimmortals * FB * BoI MySpace * Blog
  • Wizzeled - Sanctuary
    Wizzeled - Sanctuary Posts: 747 Arc User
    edited August 2009
    eatwithspoons wrote: »
    this isn't the topic for that, and unfortunately this is most likely not going to happen. As far as increasing your payment limit, send us a ticket :D we can do that

    I love you 2 but dont ban me from your heart Q_Q


    I sent a ticket hopefully this will be fixed, I want my zen nao.
  • eatwithspoons
    eatwithspoons Posts: 54 Arc User
    edited August 2009
    Wizzeled - Sanctuary wrote: »
    I love you 2 but dont ban me from your heart Q_Q


    I sent a ticket hopefully this will be fixed, I want my zen nao.

    nah just clarifying b:chuckle
    boisignature.png
    Click here to send a ticket to Customer Support * tumblr
    * twitter.com/battleimmortals * FB * BoI MySpace * Blog
  • Wizzeled - Sanctuary
    Wizzeled - Sanctuary Posts: 747 Arc User
    edited August 2009
    eatwithspoons wrote: »
    nah just clarifying b:chuckle

    Figured since it involved money I'd get a reply within 3 minutes lol.
  • Iona - Harshlands
    Iona - Harshlands Posts: 4 Arc User
    edited September 2009
    Has this happened to you moret than once?

    I use PayPal and it has always come threw instantly.
    Just logging out and in again and the gold is recorded to my account, and I can use it.

    This problem might lie in the type of card you are using?
    I use an atm card that has been verified by Visa(not a credit card).
    Maybe you should skip google and contact PayPal/your bank?
  • shnuggles
    shnuggles Posts: 7 Arc User
    edited September 2009
    Wizzeled - Sanctuary wrote: »
    Figured since it involved money I'd get a reply within 3 minutes lol.

    Hey now..... you all put purchasing just as high on the totem pole as we do so we make sure those questions are answered b:surrender
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory

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