Which Patch Server Works for You?

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surtr
surtr Posts: 3,378 Perfect World Employee
edited October 2009 in Support Desk
Hi everyone! We are constantly striving to improve our game and to streamline the update process. Recently, we added a second patching server, and we've already seen huge improvements as a result. However, we're still interested in your feedback.

For those of you who regularly use the auto patching feature, if you could reply to this thread and answer the following questions it would help us tremendously:
1. Which patch server have you had more success with, Patch 1 or Patch 2?
2. Has the patching process been easier for you since we added the second patch server?
3. How often do you have problems while using the auto patcher?
4. How long after the patch goes live do you usually download t?
5. What region of the world are you connecting from?
6. How are you connected to the internet?
7. What ISP are you using?
==/Senior QA Lead/==

Surtr from the south wielding fire
The gods' swords shine in the darkness, like stars in the night
Mountains collapse into rubble and fiends shall fall
Man walks the road to ruin as the sky splits in two
Post edited by Unknown User on

Comments

  • MystiMonk - Sanctuary
    MystiMonk - Sanctuary Posts: 4,286 Arc User
    edited August 2009
    Options
    1. Which patch server have you had more success with, Patch 1 or Patch 2?

    I am using patcher 1
    2. Has the patching process been easier for you since we added the second patch server?

    Yes It has.
    3. How often do you have problems while using the auto patcher?

    I don't have to many problems onl at my end.
    4. How long after the patch goes live do you usually download t?

    I usually wiat an hour.
    5. What region of the world are you connecting from?

    I am connecting from the Pacific West Cost North America.
    6. How are you connected to the internet?

    I am using cable.
    7. What ISP are you using?

    I am uising my own.

    I wouldn't mind seeing smaller downloads though.
    Looking for a decent casual understanding Faction.
  • Flauschkatze - Heavens Tear
    Flauschkatze - Heavens Tear Posts: 998 Arc User
    edited August 2009
    Options
    1. Which patch server have you had more success with, Patch 1 or Patch 2?
    I changed to 2 after it was available, but never had more or less problems with either of them

    2. Has the patching process been easier for you since we added the second patch server?
    hm, seemt to be as always


    3. How often do you have problems while using the auto patcher?
    only had problems 2 times so far, always with big patches (stuck somewhere) only needed to use the manual patch once (last big patch)

    4. How long after the patch goes live do you usually download t?
    eeh... depends on when I got to bed/get up^^


    5. What region of the world are you connecting from?
    germany


    6. How are you connected to the internet?
    dsl <.<


    7. What ISP are you using?
    what? internet service provider maybe..? >.> a big german one^^
    ~~Inactive~~

    [SIGPIC][/SIGPIC]
    Thanks to Torhn for coloring!
  • rangergirl
    rangergirl Posts: 31 Arc User
    edited August 2009
    Options
    1. Which patch server have you had more success with, Patch 1 or Patch 2?
    patch2
    2. Has the patching process been easier for you since we added the second patch server?
    yes
    3. How often do you have problems while using the auto patcher?
    never
    4. How long after the patch goes live do you usually download it?
    when i wake up
    5. What region of the world are you connecting from?
    europe
    6. How are you connected to the internet?
    by a computer
    7. What ISP are you using?
    sky broadband
  • lower
    lower Posts: 1 Arc User
    edited August 2009
    Options
    1. Patch 2?
    2. yes
    3. never since patch 2
    4. richt away
    5. Honduras, Central America
    6. 256kbs cable connection
    7. no idea
  • device
    device Posts: 1 Arc User
    edited August 2009
    Options
    1. Which patch server have you had more success with, Patch 1 or Patch 2?
    Patch 2

    2. Has the patching process been easier for you since we added the second patch server?
    Extremely. Great Update b:pleased

    3. How often do you have problems while using the auto patcher?
    None, excluding that one HUGEEEEEEEE patch you guys had that everyone was like WTF?!?! on.

    4. How long after the patch goes live do you usually download t?
    20-30 minutes.

    5. What region of the world are you connecting from?
    North Carolina, USA.

    6. How are you connected to the internet?
    Wireless.

    7. What ISP are you using?
    Time Warner Hi-Speed Internet
    [SIGPIC][/SIGPIC]
  • Ladyn - Heavens Tear
    Ladyn - Heavens Tear Posts: 3 Arc User
    edited August 2009
    Options
    1. Which patch server have you had more success with, Patch 1 or Patch 2?
    Patch 2

    2. Has the patching process been easier for you since we added the second patch server?
    Yes

    3. How often do you have problems while using the auto patcher?
    Only couple times during large updates. Patch would keep freezing, so just used manual patch instead.

    4. How long after the patch goes live do you usually download t?
    Straight away

    5. What region of the world are you connecting from?
    Australia

    6. How are you connected to the internet?
    Wireless

    7. What ISP are you using?
    Dodo
  • alldayallnight
    alldayallnight Posts: 6 Arc User
    edited August 2009
    Options
    1. Which patch server have you had more success with, Patch 1 or Patch 2?
    - Patch 2. I tried patch 1 first, but it kept disconnecting so I switched to patch 2.

    2. Has the patching process been easier for you since we added the second patch server?
    - Well, Im new to the game so I only had a day to experience with the auto patch. Second server helped very much though.

    3. How often do you have problems while using the auto patcher?
    - Not much so far

    4. How long after the patch goes live do you usually download t?
    - Usually right away

    5. What region of the world are you connecting from?
    - USA west coast

    6. How are you connected to the internet?
    - DSL

    7. What ISP are you using?
    - AT&T
  • Miasora - Lost City
    Miasora - Lost City Posts: 167 Arc User
    edited September 2009
    Options
    1) Patch 2 FTW!!!
    2) YES
    3) with Patch 2 never, while with Patch 1 the update progress frozen sometimes
    4) ASAP <3
    5) .de . . . means germany lol
    6) WLAN
    7) Deutsche Telekom
    [SIGPIC][/SIGPIC]

    Glad days, sad days... are all brighter made with the...
    "Happy Knowledge", that our...
    Friendship will not fade.

    me: pwi-forum.perfectworld.com/showthread.php?p=3656331#post3656331 ^.^
    my family: pwi-forum.perfectworld.com/showthread.php?p=4077892#post4077892 <3
  • ThommiX - Lost City
    ThommiX - Lost City Posts: 130 Arc User
    edited September 2009
    Options
    1:Patch 2

    2:Yes,the few times i've used it.Normally i just get manual patch.

    3:Not nowdays at all. No getting stuck on some file and quitting&restarting the client anymore.

    4:Right away.

    5:Finland

    6:ADSL Cable 10/1mb.

    7:DNA
    [SIGPIC][/SIGPIC]

    ThommiX - Harvest Leader

    -Lost city-
  • Koieal - Harshlands
    Koieal - Harshlands Posts: 14 Arc User
    edited September 2009
    Options
    1. Which patch server have you had more success with, Patch 1 or Patch 2?

    Patch 1 is the only one I use

    2. Has the patching process been easier for you since we added the second patch server?

    Not sure since I usually use patch 1

    3. How often do you have problems while using the auto patcher?

    Well since I do have a slow connection at home, its nothing related to the game.

    4. How long after the patch goes live do you usually download t?

    As soon as I can x_x

    5. What region of the world are you connecting from?

    East Coast, USA

    6. How are you connected to the internet?

    Wireless Internet

    7. What ISP are you using?

    -coughs- I don't know...since the wireless i use is from my neighbor ehehe ^^;;;
  • pwnboy6
    pwnboy6 Posts: 21 Arc User
    edited September 2009
    Options
    neither of them worked.... even tryed to manuel patch it... nothing b:shockedb:angryb:shocked
  • FatherTed - Dreamweaver
    FatherTed - Dreamweaver Posts: 3,723 Arc User
    edited September 2009
    Options
    1. Which patch server have you had more success with, Patch 1 or Patch 2? I use patcher 2

    2. Has the patching process been easier for you since we added the second patch server? Honestly, I haven't really noticed.

    3. How often do you have problems while using the auto patcher? I've only had a problem once.

    4. How long after the patch goes live do you usually download it? Varies - usually the next morning though. 6-8 hours after going live?

    5. What region of the world are you connecting from? north east US (Pennsylvania)

    6. How are you connected to the internet? Cable

    7. What ISP are you using? Blue Ridge Communications
    [SIGPIC][/SIGPIC]
    Thanks for the sig Ophida :3
  • Tigerrawr - Harshlands
    Tigerrawr - Harshlands Posts: 20 Arc User
    edited September 2009
    Options
    I use 1, it's good
  • smugpin1
    smugpin1 Posts: 0 Arc User
    edited September 2009
    Options
    unable to connect to either patch server..im from australia
  • igniouss
    igniouss Posts: 1 Arc User
    edited September 2009
    Options
    1. Which patch server have you had more success with, Patch 1 or Patch 2?
    Patch one
    2. Has the patching process been easier for you since we added the second patch server?
    Havent seen a difference
    3. How often do you have problems while using the auto patcher?
    Towards the end of patches
    4. How long after the patch goes live do you usually download t?
    about a day
    5. What region of the world are you connecting from?
    NC, United States
    6. How are you connected to the internet?
    DSL :c
    7. What ISP are you using?
    bellsouth
  • Sindar - Harshlands
    Sindar - Harshlands Posts: 1 Arc User
    edited September 2009
    Options
    1. Which patch server have you had more success with, Patch 1 or Patch 2?

    Patch 2 is my preferred site.

    2. Has the patching process been easier for you since we added the second patch server?

    Yes It has.

    3. How often do you have problems while using the auto patcher?

    Never had one in my Windows installation and after i installed the chinese fonts the same goes for Kubuntu Hardy.

    4. How long after the patch goes live do you usually download t?

    Whenever I log in :P

    5. What region of the world are you connecting from?

    I am connecting from Athens, Greece.
    6. How are you connected to the internet?

    Cable DSL.

    7. What ISP are you using?

    I am using OTENET.
  • NightSage - Lost City
    NightSage - Lost City Posts: 10 Arc User
    edited October 2009
    Options
    i am having trouble trying to even start my game... when i was updating my path game version 196 it took awhile then it finished... then when the start button lighted up i clicked it and it wont do anything it wont even bring me to the log in page or anything it just stays there. what do???
  • NightSage - Lost City
    NightSage - Lost City Posts: 10 Arc User
    edited October 2009
    Options
    oops sorry i mean patch not path**
  • chesticles
    chesticles Posts: 424 Arc User
    edited October 2009
    Options
    Try verifying your files
    2ujsett.png
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  • Zeruke - Harshlands
    Zeruke - Harshlands Posts: 1 Arc User
    edited October 2009
    Options
    1. Which patch server have you had more success with, Patch 1 or Patch 2?
    --patch 2 (patch 1 doesnt work for me at all)

    2. Has the patching process been easier for you since we added the second patch server?
    --not sure i berly started perfect world international....i came from the perfect world (english)

    3. How often do you have problems while using the auto patcher?
    --only have problems if i use patch 1

    4. How long after the patch goes live do you usually download t?
    --usually the next day

    5. What region of the world are you connecting from?
    --central united stats area

    6. How are you connected to the internet?
    --dsl

    7. What ISP are you using?
    --sbc internet services (aka att)
  • Baalbak - Dreamweaver
    Baalbak - Dreamweaver Posts: 1,624 Arc User
    edited October 2009
    Options
    1. Which patch server have you had more success with, Patch 1 or Patch 2?
    patch 2
    2. Has the patching process been easier for you since we added the second patch server?
    yes
    3. How often do you have problems while using the auto patcher?
    occasionally I'll get an error transferring file - maybe once every couple weeks
    4. How long after the patch goes live do you usually download t?
    next day around 5 PM EST
    5. What region of the world are you connecting from?
    East Coast US
    6. How are you connected to the internet?
    802.11 G Network, sharing ~8 Mbps Cable connection
    7. What ISP are you using?
    Road Runner
    [SIGPIC][/SIGPIC]
    Retired..
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited October 2009
    Options
    Please continue to update this thread if you haven't posted/voted before, it helps us on EVERY server maintenance b:pleased
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
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