My Sister still BANNED for 3 days now

Da_Chica - Heavens Tear
Da_Chica - Heavens Tear Posts: 28 Arc User
edited August 2009 in Chronicles
hey

we are tyred of submiting "" Tickets "" so plz can you do your work now ?

Short description :

My siter was running a FB 51 , then sudenly she has been BOOTED & after that she was BANNED !

We received a mail back with this :

uglyclerics has been bannad for hacking :

Transfer all the mats & money from somebody else to her account.

Euh sry but my sister is to stupid to ****.

So is still think somebody logged in in to her account and did the the hacking stuff.

Otherwise why is she BOOTED when playing ??

It cleary means that somebody loged in in to her account !

Check IP and you will know.

The only 2 IP's that can login into her account is my IP & her IP.

I Spended 1 hour to do a complete post (ticket) with all needed info about what happened & some confidential information about us & what you can look for to spot who did the bad things.

i dont even received 1 answer.

you can understand that im am very mad now.

We putted lot of months work to raise multiple chars up tu lvl 70 and more & spended a lot of REAL MONEY into that game.

So why would we **** ??

My sister dont even know how to cheat on pokemon so what are you guys telling that she **** someone ... dont think so.

Again : check the server LOGFILES.

BAN any different IP that doesnt match with our 2 IP adresses loged in in her account.

Problem fixed !

Is that to much asked ?

We are trying 3 days now.

so plz hurry up.

PS : if you dont believe me , ask all the people that nows Booty , they all will confirm this is a big mistake.

she would never do something like that.

I understand you guys maybe do some mistakes (mistakes are human) but here you defenatly did one so unban her and this time ban the good one.
Post edited by Da_Chica - Heavens Tear on

Comments

  • TheGoliath - Heavens Tear
    TheGoliath - Heavens Tear Posts: 1,667 Arc User
    edited August 2009
    althought I can understand the situation making threads in forum will not help...
    [SIGPIC][/SIGPIC]
  • Da_Chica - Heavens Tear
    Da_Chica - Heavens Tear Posts: 28 Arc User
    edited August 2009
    TheGoliath - Heavens Tear wrote: »
    althought I can understand the situation making threads in forum will not help...

    ye i know but i still have to try if they dont even answer on a ticket.

    is it become so for that they just ignore us or what ?

    We spended REAL money so we want something for that money you understand ?

    and all this long months to raise chars over lvl 70 ...

    all for nothing or what ?

    she got even a Herc & now we cant use it anymore.

    Means no herc back to or what ?

    Do you realise how much money there is spended ?
  • Starang - Lost City
    Starang - Lost City Posts: 460 Arc User
    edited August 2009
    Da_Chica - Heavens Tear wrote: »
    ye i know but i still have to try if they dont even answer on a ticket.

    is it become so for that they just ignore us or what ?

    We spended REAL money so we want something for that money you understand ?

    and all this long months to raise chars over lvl 70 ...

    all for nothing or what ?

    she got even a Herc & now we cant use it anymore.

    Means no herc back to or what ?

    Do you realise how much money there is spended ?

    This "hacking" you guys are talking about is a typical MMO syndrome. People give other people access to their accounts. When the 2 persons get in an arguement, the other one logs in the other persons account and loots all to himself. Typical, probably happens alot.
  • MentalEdge - Heavens Tear
    MentalEdge - Heavens Tear Posts: 629 Arc User
    edited August 2009
    Da_Chica - Heavens Tear wrote: »
    ye i know but i still have to try if they dont even answer on a ticket.

    is it become so for that they just ignore us or what ?

    We spended REAL money so we want something for that money you understand ?

    and all this long months to raise chars over lvl 70 ...

    all for nothing or what ?

    she got even a Herc & now we cant use it anymore.

    Means no herc back to or what ?

    Do you realise how much money there is spended ?

    Are you saying you account share?
    Quit 100%...and surprised my forum account wasn't banned...yet
  • Da_Chica - Heavens Tear
    Da_Chica - Heavens Tear Posts: 28 Arc User
    edited August 2009
    Starang - Lost City wrote: »
    This "hacking" you guys are talking about is a typical MMO syndrome. People give other people access to their accounts. When the 2 persons get in an arguement, the other one logs in the other persons account and loots all to himself. Typical, probably happens alot.

    yes i know that about share other people login etc ...

    i always prevent other people to not do that and never.

    otherwise when trouble they can steal it all.

    But thats not the problem we both use acount of each other sometimes

    (if wanna play with her herc then i play with her profile)

    But we know it from each other and we live in the same house and same room next to each other & we are never in trouble so i dont see why we gonna steal from each other lol.

    Just NEVER give your login to other strangers. i always say that.

    We have both us pc next to each other that means we play a lot togheter.

    problem is : somebody else did it but who & why ?

    and we are 100 % sure that no body else got our logins.
  • Blancheneige - Heavens Tear
    Blancheneige - Heavens Tear Posts: 1,494 Arc User
    edited August 2009
    - It can takes up to 24 hours for a ticket to be answered.

    - This thread will be removed as soon as an admin comes in. They don't discuss bans on the forums for obvious reasons.
    [SIGPIC][/SIGPIC]

    Thanks Brit for the sig b:laugh
  • Da_Chica - Heavens Tear
    Da_Chica - Heavens Tear Posts: 28 Arc User
    edited August 2009
    Blancheneige - Heavens Tear wrote: »
    - It can takes up to 24 hours for a ticket to be answered.

    - This thread will be removed as soon as an admin comes in. They don't discuss bans on the forums for obvious reasons.

    ONCE AGAIN , that proves they igniore us.
  • Da_Chica - Heavens Tear
    Da_Chica - Heavens Tear Posts: 28 Arc User
    edited August 2009
    if a GM is employe at PW office , means he is payd for what he do & works at office there , dont tell me then can contact the responsable ...

    just 1 thing to say to them, solve this accident
  • hawk
    hawk Posts: 971 Arc User
    edited August 2009
    First of all it's against forum rules to discuss or post about bans or disciplinary action against any member. Secondly, making these threads really will not help you at all. You need to be patient and stick to official channels (i.e the ticketing system) if you want this problem of yours to be resolved.

    You simply must be patient. Do not spam tickets - repeat tickets will put your previous attempts at the very back of the line.
  • eatwithspoons
    eatwithspoons Posts: 54 Arc User
    edited August 2009
    You can get banned for discussing private matters on the forum. Do not make threads like this in the future
    boisignature.png
    Click here to send a ticket to Customer Support * tumblr
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