Error when click on start

Tkd - Lost City
Tkd - Lost City Posts: 38 Arc User
edited July 2009 in Support Desk
I installed the game on my other computer. But when I click on start, appears this error:semttulondv.jpg
Post edited by Tkd - Lost City on

Comments

  • aryannamage
    aryannamage Posts: 0 Arc User
    edited July 2009
    Please try this.
    [SIGPIC][/SIGPIC]
  • Tkd - Lost City
    Tkd - Lost City Posts: 38 Arc User
    edited July 2009
    no works.. :S
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited July 2009
    I'm going to need some more information from you. Go to Start, click on Run (or Search if using Vista), and type in dxdiag and press enter.

    Click on the Display tab, and then post here everything in the Device and Drivers boxes:
    dxdiag.jpg
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • theraven179
    theraven179 Posts: 3 Arc User
    edited July 2009
    I am having the exact same issue and having seen your reply in the PWI and Windows 7 thread, I know my drivers are as up to date as possible because I am on a Macbook Pro... I've installed all my drivers to Windows 7 from my disc. Do you believe I have missed something though?

    69437476.png
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited July 2009
    According to that, you're using the generic Windows graphics adapter, which has no 3D support and is pretty much just for very basic computer use.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • theraven179
    theraven179 Posts: 3 Arc User
    edited July 2009
    Thank you for your help! I simply inserted the Leopard OS installation disc, chose NOT to auto-run, found the drivers for my Macbook's specs in the drivers folder of the disc, ran the setup.exe, and the game now starts without error.

    Thanks again Surtr!
This discussion has been closed.

Categories