Constant lag and d/c issues.

Let's start with a tracert to your server. Server DNS names are :
Sanctuary (PVE) - pwigc2.perfectworld.com
Lost City (PVP) - pwigc3.perfectworld.com
Heaven's Tear (PVE) - pwigc4.perfectworld.com

In Windows XP, go to Start->Run..., enter "cmd" in the white box and press enter, then type "tracert pwigc3.perfectworld.com" (without the quotes). To copy the result, right click in the black space of the command prompt, click Select All, and then press Enter on your keyboard. Come back here, open a Reply, and press CTRL and V simultaneously.

In Windows Vista, it's mostly the same, but instead type cmd into the Start Search box to start.

You will not reach the server itself. For security and reliability purposes, PWE blocks all ICMP-8 packets at the border routers. It should give us a good place to start.

Also, if you're running a discrete router and modem, make sure that the modem is set to bridge mode rather than router mode, if applicable. Running multiple layers of NAT can be... ugly.

I'm having this problem too, and its really irritating. After I updated the client, it went up back up to normal speed, but only for about 10 minutes.

Now its back to a 5 minute delay, every time I click on a monster or npc or a skill..

Grr..

Do you have a discrete router and modem for your connection?

Well, it doesn't look like they're throttling or slowing down your data in general. Using nmap would prove that for the specific TCP port 29000 range, but that'd be a heck of an unusual installation to not throttle data in general. If you've got a discrete router and modem, though, they often each will be configured with NAT/PAT, and while layered port address translation works in theory, in practice it can be unreliable and have those types of issues you're describing.

I don't want to sound whiney, but since the last Server Mainteneance a few hours ago, the game has been full of lag.

Since I installed this game, everything went smoothly and this morning, my char started to delay his actions about 1 min after pressing a key. Yeah, at first thought, it's not a great issue... but after been killed twice in an hour while defeating some mobs that were easy a few hours ago, I'm starting to get angry.

In all the other MMORPG's I've seen, when there's lag, everything starts to turn slow-motion, but aside from that gameplay is the same. In PW, the mob starts to act like crazy. Suddenly, it turns away and runs, then comes back at light speed and hits me.


So... Is that the normal behavior of this game? Yesterday, everything was fine. Today, with the same level, same equipment, same mobs and in a deserted area, I've been killed twice in a row! So, my first guess it's that the patch had something to do with this slowdown. Anyone with a similar issue?

here is my tracing route
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
Tracing route to pwigc3.perfectworld.com [64.74.134.53]
over a maximum of 30 hops:

1 63 ms 99 ms 116 ms dsldevice.lan [192.168.1.254]
2 60 ms 41 ms 47 ms 92.83.192.254
3 52 ms 30 ms 56 ms 10.0.223.113
4 107 ms 110 ms 114 ms 10.0.243.221
5 99 ms 88 ms 70 ms 10.0.240.117
6 87 ms 70 ms 99 ms 10.0.240.22
7 170 ms 84 ms 105 ms 195.16.160.17
8 102 ms 107 ms 108 ms vlan79.csw2.Frankfurt1.Level3.net [4.68.23.126]

9 92 ms 107 ms 91 ms ae-72-72.ebr2.Frankfurt1.Level3.net [4.69.140.21
]
10 160 ms 175 ms 168 ms ae-41-41.ebr2.Washington1.Level3.net [4.69.137.5
0]
11 156 ms 198 ms 198 ms ae-82-82.csw3.Washington1.Level3.net [4.69.134.1
54]
12 251 ms 225 ms 206 ms ae-3-89.edge1.Washington4.Level3.net [4.68.17.14
6]
13 204 ms 196 ms 160 ms 4.68.63.246
14 165 ms 187 ms 147 ms 152.63.41.154
15 238 ms 252 ms 267 ms 0.so-5-2-0.XL3.SJC7.ALTER.NET [152.63.48.6]
16 237 ms 263 ms 257 ms 152.63.49.169
17 303 ms 387 ms 269 ms 157.130.195.90
18 259 ms 222 ms 259 ms border2.t8-1-bbnet2.sje.pnap.net [66.151.144.69]

19 245 ms 265 ms 249 ms edge2.ve255.sje-sje004-764.sje004.pnap.net [66.1
51.149.54]
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
i am experiencing great lag on my dualcore xp powered machine
i use an adsl connection through a modem and another wireles modem that splits bandwith between my home computers
but
this configuration worked perfectly for some time, but for about three days now (nothing changed in this time) i just can't play because of the huge lag, the login takes forever, i can select no one, a great delay using skills, all the time it flashes me back from where i started to move(i move from one spot to another but in a few seconds i find myself back from where i started)(i noticed that everything is getting worse after the first two minutes of gameplay)
any advice?
thanks in advance

i have been playing this game for 6 months, and the last three weeks has been a nightmare of disconnecting. i will be on for 5 minutes and be disconnected. and the lag i experience just before i disconnect. i can't level for i die when i'm disconnected. i have had my isp to come and check out my connections. there is nothing wrong there. i run a scan on my computer just prior to getting on the game. and the "cmd" does not bring up a message and log so i can send screenshots of what is going on. i run diagnostics and it says there is nothing wrong with my networking.

Same problem, massive lag even with all graphics down, d/c and basic inability to enjoy the game and level because I keep dying due to the lag or d/c. None of my other games lag and they have graphics at normal levels.


Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

Tracing route to pwigc4.perfectworld.com [64.74.134.64]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 192.168.1.1
2 41 ms 41 ms 42 ms bois-dsl-gw01-193.bois.qwest.net [67.41.38.193]

3 48 ms 42 ms 41 ms bois-agw1.inet.qwest.net [63.228.242.1]
4 42 ms 42 ms 42 ms boi-core-01.inet.qwest.net [205.171.155.65]
5 55 ms 55 ms 56 ms sea-core-01.inet.qwest.net [67.14.1.194]
6 56 ms 56 ms 56 ms sea-brdr-01.inet.qwest.net [205.171.26.82]
7 56 ms 56 ms 57 ms POS1-1.BR1.SEA1.ALTER.NET [204.255.174.177]
8 56 ms 56 ms 56 ms 0.so-4-2-0.XT1.SEA1.ALTER.NET [152.63.105.82]
9 80 ms 81 ms 81 ms 0.so-5-1-0.XL3.SJC7.ALTER.NET [152.63.0.150]
10 81 ms 81 ms 83 ms internap-sjc-gw.customer.alter.net [157.130.195.
90]
11 206 ms 204 ms 202 ms border2.t7-1-bbnet1.sje.pnap.net [66.151.144.5]

12 84 ms 84 ms 83 ms edge2.ve255.sje-sje004-764.sje004.pnap.net [66.1
51.149.54]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.