someone enter to my account

elmo86
elmo86 Posts: 2
edited June 2009 in Support Desk
Hi dears GM`s:
ill write this to make you know that today i have troubles with Duke Blacke, i deliver the quest that he gave me and instead of earn EXP i lose EXP, i was in 60% and when i deliver the quest i was in 44.7, but in the chat appears that in have earned 1500 EXP, How could be that? i dont know, but the worst thing is that I was looking for a GM to help me and a someone named /\/\urtaugh was acting as a GM, he or she wants to know my username and password and i gave it to him b:cry BIG MISTAKE.. he told me that he fix the problem in 40 minutes and i had to logout. 40 minutes after, when i log in again my panther doesnt appears!!!! HE OR SHE STOLE IT!!!and i had 2 mail in the postbox with the title: Error Fixed, one of them says that my panther was **** and you (the GM`S) had to erase from my pet bag, the other one says the apologize. I try to change my password but i cant change it because i forgot the answer of the security question. PLEASE HELP ME GM!!! i really like the game and i dont wanna lose my character just for a bad prank. Please do me a favor, could you change my password and send it to my mail to keep playing?I HOPE. PLEASE HELP ME IM FRUSTRATED some one else have my password!. Was a big mistake but i trust in you.

P.D.The "hackers`s" name is /\/\urtaugh with / \ / \ i hope that he or she get banned from the game

SEE YOU NEXT TIME...b:cry
Post edited by Unknown User on

Comments

  • Drazo - Dreamweaver
    Drazo - Dreamweaver Posts: 2,187 Arc User
    edited June 2009
    Real GMs have a red GM icon after their name above their heads. Whenever a GM whispers to you, their name in the chat box comes up as "GM" instead of their name. GMs generally never assist you if you ask for them via the chat.

    And GMs NEVER ask for your username and especially password.
    Non-mule characters:

    [SIGPIC][/SIGPIC]....and Drazomyst.
  • Mysticlifex - Heavens Tear
    Mysticlifex - Heavens Tear Posts: 1,175 Arc User
    edited June 2009
    You silly goose *shows empathy*
    We're MysticAve my name is not Dave
    (Poem in the making - Shall be epic)
  • gundameister00
    gundameister00 Posts: 63 Arc User
    edited June 2009
    solicite with GM that restart and send a new password to the email resgitred wtith your account thats way if the hacker dont have your email account password your saved.... i hope taht Gm see your post and can help you good look
    [SIGPIC][/SIGPIC]
    I will change the world..........
  • Sacredxstar - Heavens Tear
    Sacredxstar - Heavens Tear Posts: 916 Arc User
    edited June 2009
    I remember somewhere (I think the F.A.Q. section of Customer Support) had said that if you had been ****, any items that have gone missing due to the **** cannot be returned back to you.

    I have sympathy towards you but haven't there always been warnings and whatnots about GMs NOT asking for your username and password IN the game? Usually they would end up telling you to submit a ticket and they'll try to handle it for you there.

    You silly goose.
    I call it how I see it.
    [SIGPIC][/SIGPIC]Thanks Santacruz! :D
  • XBloodKingx - Heavens Tear
    XBloodKingx - Heavens Tear Posts: 217 Arc User
    edited June 2009
    NOTE: a real GM MAY ask for a description of the problem BUT will NEVER ask for username and password
    [SIGPIC][/SIGPIC]you have just meet death

    Watch your thoughts; they become words.
    Watch your words; they become actions.
    Watch your actions; they become habits.
    Watch your habits; they become character.
    Watch your character; it becomes your destiny.
    - Frank Outlaw

    credit to ForsakenX for the sig
  • RedsRose - Lost City
    RedsRose - Lost City Posts: 12,354 Arc User
    edited June 2009
    I think the best thing you could do would be to log a ticket.
    [SIGPIC][/SIGPIC]
    RoidAbuse is awesome, only he would sell his sperm for gear!!

    "Toughest monster? ..... RedsRose b:surrender" - Kantorek
    Where is my 1 v 1 Kan? b:mischievous
  • eatwithspoons
    eatwithspoons Posts: 54 Arc User
    edited June 2009
    RedsRose - Lost City wrote: »
    I think the best thing you could do would be to log a ticket.

    Indeed, please do. In the future please consider that we have no need to know your username or password to access your account b:shocked

    That's not a "****" by the way, since you willingly gave your information
    boisignature.png
    Click here to send a ticket to Customer Support * tumblr
    * twitter.com/battleimmortals * FB * BoI MySpace * Blog
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited June 2009
    Don't share your account info with anyone!

    Sending in a ticket to customer support can help you get back access to your account.

    http://support.perfectworld.com/ticketing

    If you have the name of the player, and a screenshot, and which server you were on, it will help your case.

    Thanks!
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • elmo23
    elmo23 Posts: 3 Arc User
    edited June 2009
    me and /\/\utaugh was in sanctuary

    /\/\urtaugh is the name of that person like Murtaugh with / and \ instead of M
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited June 2009
    Send in ticket, doesn't help here by posting it.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
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