Help pl0x

bananabananabanana
bananabananabanana Posts: 10 Arc User
edited June 2009 in Support Desk
when i load the game and get on to play, its extremely laggy, and the graphics are messed up. Anybody know how to fix it?
Post edited by bananabananabanana on

Comments

  • Nerithos - Sanctuary
    Nerithos - Sanctuary Posts: 370 Arc User
    edited June 2009
    Wrong place, this belongs in "Technical" or whatever that section is.

    That being said, go to "Settings" on the client updater and click "Optimize." This should give you the best settings to run smoothly and efficiently on your particular computer.

    If I'm not mistaken, that is what you are asking about: to stop lagging?

    If the graphics are messed up, could you provide us with more details? I know for one, if randomly colored polygons start flashing on the screen, you need to update DirectX and reload the client.

    ~Zel
  • bananabananabanana
    bananabananabanana Posts: 10 Arc User
    edited June 2009
    alright, thanks, ill try that.
  • bananabananabanana
    bananabananabanana Posts: 10 Arc User
    edited June 2009
    i could show you a couple pictures of what its doing if that would help..
  • eatwithspoons
    eatwithspoons Posts: 54 Arc User
    edited June 2009
    I moved it for you man, one of our admins will get back to you as soon as they can.
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  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited June 2009
    bananabananabanana wrote: »
    i could show you a couple pictures of what its doing if that would help..
    Pics would be great, that way we can see exactly what's going on and get a better idea of how to resolve it.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • bananabananabanana
    bananabananabanana Posts: 10 Arc User
    edited June 2009
    i just learned about this game two days ago from my uncle, and im up visiting my dad, so i dont know much about his comp.
  • bananabananabanana
    bananabananabanana Posts: 10 Arc User
    edited June 2009
    where do the screenshots save to after you take them?
  • bananabananabanana
    bananabananabanana Posts: 10 Arc User
    edited June 2009
    here
    http://i41.tinypic.com/9lj1bp.jpg
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited June 2009
    I'm going to need some more information from you. Go to Start, click on Run (or Search if using Vista), and type in dxdiag and press enter.

    Click on the Display tab, and then post here everything in the Device and Drivers boxes:
    dxdiag.jpg
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • bananabananabanana
    bananabananabanana Posts: 10 Arc User
    edited June 2009
    Device
    Name: S3 graphics prosavageddr (microsoft
    Manufacturer: s3 grapics ,inc.
    chip type: s3 prosavage ddr
    dac type: s3 sdac
    approx total mem: 32.0 mb
    currenty display mode: 1024 x 768 (16 bit) (60hz)
    monitor: plug and playmonitor

    Drivers
    main driver: s3gnb.dll
    version: 6.14.0010.0012 (english)
    date: 8/4/2004 00:56:44
    whql logo'd: yes
    mini vdd: s3gnbm.sys
    vdd: n/a
    ddi version: 9(or higher)
  • MystiMonk - Sanctuary
    MystiMonk - Sanctuary Posts: 4,286 Arc User
    edited June 2009
    I believe they want to see your dxdiag.
    Looking for a decent casual understanding Faction.
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited June 2009
    Unfortunately, that particular graphics chipset isn't sufficient to play Perfect World International. You're going to continue to see graphical errors such as those until you upgrade it. For future reference, the minimum system requirements can be found at the bottom of this page:
    http://pwi.perfectworld.com/download
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • bananabananabanana
    bananabananabanana Posts: 10 Arc User
    edited June 2009
    aw, oh well, thanks anyways. ill just wait til i get home to play it. its nice to see this game has active admins =]
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