"Unable to Proceed with Update"

Pommomie - Lost City
Pommomie - Lost City Posts: 14 Arc User
edited June 2009 in Support Desk
I keep getting this message on the launcher, whenever I hit update, it wont let me play the game and I KNOW I already have all the update patch's...

I actually re downloaded all of them twice just to make sure but it still wont get the " Client Running - Unable to proceed with update" message to go away, so at the moment I can't play.

Any help would be great

b:surrender
ヽ(*゜∀゜*)ノ ミ★Pomeranian Mom★彡ヾ(＠⌒ー⌒＠)ノ
･･･ "People's rules and what they do are often different things" ･･･
Post edited by Pommomie - Lost City on

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  • Pommomie - Lost City
    Pommomie - Lost City Posts: 14 Arc User
    edited June 2009
    .___.); Any help would still be great!

    Maybe I should try reinstalling everything...?
    ヽ(*゜∀゜*)ノ ミ★Pomeranian Mom★彡ヾ(＠⌒ー⌒＠)ノ
    ･･･ "People's rules and what they do are often different things" ･･･
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited June 2009
    As the message says, this means that you're trying to start the game while it's already running.

    First, check the system tray. It's likely that the game got minimized there on accident. If that doesn't work, press Ctrl+Alt+Del and close any instances of elementclient.exe, pwprotector.exe, launcher.exe, and patcher.exe. In the unlikely even that that doesn't resolve it either, restarting definitely will.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
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