unable to proceed update

Spinel - Dreamweaver
Spinel - Dreamweaver Posts: 4 Arc User
edited May 2009 in Support Desk
my patcher is saying its unable to update and i have do the manual and it still wont let me play can any one help ?b:sad
Post edited by Spinel - Dreamweaver on

Comments

  • Spinel - Dreamweaver
    Spinel - Dreamweaver Posts: 4 Arc User
    edited May 2009
    I have patched up everything manualy because it wouldn't patch on its own and now it still says it cant patch and it wont let me play it has done this since the servers can back up and i have no clue what to do ??? can some one please help me b:cry
  • metalbroom
    metalbroom Posts: 4 Arc User
    edited May 2009
    Hello,

    Please review this post in our troubleshooting FAQ to make sure your network is configured correctly: http://pwi-forum.perfectworld.com/showpost.php?p=1338352&postcount=32

    For most user's, forwarding port 29000 solves this issue.

    If the solutions listed in our FAQ do not help, then please submit a technical support ticket here: http://support.perfectworld.com/ticketing

    In your ticket, please describe the issue you are having, solution's you've tried and a basic description of your network setup.
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