Game Freezes

nandod
nandod Posts: 0 Arc User
edited May 2009 in Support Desk
About 3 days ago the game froze when I saw a tower of some sort when I, IIRC, walked around in the "Hill of the Swarm".
Not only did the game froze, but my entire computer as well. (I had to pull the plug to reboot.)

I'm 99% sure it's the tower that caused it, because it happened once before.
The moment I rotated the camera towards the tower, it all froze.
Naturally I re-logged in, and it happened again!

But now I can't login at all, because you start at the place you quit the last time. I don't know if it's possible, but can I be teleported away from that area?

I'm not entirely sure if it's a tower, but it did look like one to me. It could have been a monument or even just a big rock. I could only see the left side of it, since it froze my game.
Also, the 'tower' had some red special effects around it.

In the entire! 2 weeks I've been playing I never had any problems. I played the game smoothly.

Help please!
Post edited by nandod on

Comments

  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited May 2009
    Please submit a ticket to customer support.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • nandod
    nandod Posts: 0 Arc User
    edited May 2009
    Thank you!

    Edit: I managed to find out where the game freezes.
    It's on the Haunted Path, 528|930

    Maybe someone can make a screenshot of it for me?


    Edit2: Does the customer support site work? I filled in the form and submitted it, but I only get a white screen after that...
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