Why isn't it updating on automatic

Hello,

Please visit this webpage and make sure that your network is configured correctly for PWI: http://pwi-forum.perfectworld.com/showpost.php?p=1338352&postcount=32

Another solution you can try is to download the patches manually by following this link: http://pwi.perfectworld.com/download

If neither of these solutions work, please submit a technical support ticket at: http://support.perfectworld.com/ticketing

In your ticket, please give a brief description of your network setup, the issue you're having and your DxDiag/HijackThis logs. Instructions on how to obtain these logs can be found here: http://pwi-forum.perfectworld.com/showpost.php?p=2005612&postcount=33