patch doesnt work

Posts: 1 Arc User
edited May 2009 in Support Desk
hey,

i downloaded the game and it doesnt work
when i start the game i get a message "there is a new version available. Would you like to update?" then i choose update. Then i get a screen that says update settings and i just choose for patch and i click confirm.

Then another screen gets up with 2 lines and then i get that screen again and it says gameversion: 37
updating files...
console_cmd.txt

this screen stays a while. Then i get the screen: "file download error retry?" and i have 9 seconds to make a Decision between "try again" and "stop update"

after a few times try again it still doesnt work then the start screen with: update, manual, verify, settings, upd.sets. and other stuff says

game version: 37
game update terminated
please do try again later.

ps.

i tryd all diffrent of patches


plz could someone help me this game looks realy cool
Post edited by pureownage2 on

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Comments

  • Posts: 3,378 Perfect World Employee
    edited May 2009
    Try installing the East-Asian language packs.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two

  • Posts: 28 Arc User
    edited May 2009
    thats done you can see the chinese letters . it's not the vidio driver,its not the laungages, the patch won't update per my daughter.
  • Posts: 3,378 Perfect World Employee
    edited May 2009
    Has your daughter tried patching manually?
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two

  • Posts: 28 Arc User
    edited May 2009
    she said you helped her with hers and its not the same as hers was. her problem was she didn't have a vidio driver. i ordered the cd thats how i installed it. she said the patch won't update age of spirits. does that help you? couse i'm clueless.
  • Posts: 28 Arc User
    edited May 2009
    I know your busy but please don't forget about me.
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