looks like a problem

ggamer
ggamer Posts: 1 Arc User
edited May 2009 in Support Desk
I just fired up the client. Now i was just on around 7 pm eastern time. I says there is an update. So i downloads the update. When I click start, i get a box with what looks like Chinese letters, but it is some kind of error. I can make out the word directx. I checked my direct x. Latest version and working properly. Like i said it was working fine before it updated
Post edited by ggamer on

Comments

  • aryannamage
    aryannamage Posts: 0 Arc User
    edited May 2009
    Try a verify from the launcher and maybe check if your graphicscard needs an update too.
    [SIGPIC][/SIGPIC]
  • Gypsy_flea - Sanctuary
    Gypsy_flea - Sanctuary Posts: 3 Arc User
    edited May 2009
    ran verify twice. Undated video card drivers. Uninstalled client and reinstalled. still same problem.screen.jpg

    hope the screenshot helps figure this out
  • aryannamage
    aryannamage Posts: 0 Arc User
    edited May 2009
    Okay please try this then.
    [SIGPIC][/SIGPIC]
  • Gypsy_flea - Sanctuary
    Gypsy_flea - Sanctuary Posts: 3 Arc User
    edited May 2009
    installed the language packs. Uninstalled the game and removed all entries from registry. Redownloaded game and installed. Updated all windows updates. Updated game - still same problem. Help me Please!
  • Gypsy_flea - Sanctuary
    Gypsy_flea - Sanctuary Posts: 3 Arc User
    edited May 2009
    direct x log
    System Information
    Time of this report: 5/2/2009, 00:34:52
    Machine name: XHRIS-PC
    Operating System: Windows Vista
  • Adolpha - Heavens Tear
    Adolpha - Heavens Tear Posts: 45 Arc User
    edited May 2009
    In the picture the update says 124?

    Depending on that error, I had one during a crash simular to that one, but nothing during startup...

    Did you do any Direct-X Updates with Windows Vista currently?

    Because as Far as I know, there is no updates for it and it should always remain Direct-X 10..

    I'm seriously clueless on how to help you out with this issue.
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  • Shiana - Dreamweaver
    Shiana - Dreamweaver Posts: 20 Arc User
    edited May 2009
    latest direct x Date Published: 3/23/2009 > http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en
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