Auction house is unfair to buyers.

Lolas - Heavens Tear
Lolas - Heavens Tear Posts: 43 Arc User
edited April 2010 in General Discussion
First I was a bit unhappy last week when I bid 1.1 million on a reflect scroll. At the last minute the seller canceled the auction. Then relisted for higher starting bid. I eventually won it for 4.1 million. I didn't believe this was fair because once seller has picked starting price, he shouldn't be able to cancel. But while disappointed I didn't get overly mad.

Now today I had a bid in on a belt for 300k. I found a valentines day pendant for 800k and bought, figuring I could just cancel the other bid. I went to cancel the bid, and couldn't because I was the highest bidder. That put me over the edge. I can't type the words that came out on here, without getting banned.

If the seller can cancel then the buyer should be able to! If the buyer can't cancel then the seller shouldn't be able to!

I wouldn't have bought the valentines pendant, if I knew I couldn't cancel the other. There needs to be consistency. Probably makes more sense to stop either from canceling. But if not that then make both be able to cancel.
Post edited by Lolas - Heavens Tear on
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Comments

  • Aryetta - Lost City
    Aryetta - Lost City Posts: 138 Arc User
    edited April 2009
    I think they should stop from canceling becuase both of those happened to me and it was fustrating. It wouldnt be fair if highest bidder canceled but its also not fair that the seller can cancel.
  • OMGLAZERZ - Heavens Tear
    OMGLAZERZ - Heavens Tear Posts: 2,327 Arc User
    edited April 2009
    Let's say a seller accidentally forgets to put a zero at the end of their bid, and are unable to cancel their auction. They end up getting screwed over because they will get less than they actually wanted.


    What if someone over WC advertises they want to buy that exact item for more than what they put it up for auction at? As the seller shouldn't they be allowed to cancel the auction, forgo the fee, and get more for the item?


    The problem with allowing bids to be retracted is that they system works by requiring the amount bid be deposited to ensure the bidder can pay for the item should they win. If that player gets outbid, they are refunded their coin. This creates the problem that if the high bidder retracts their bid that the second high bidder no longer has anything deposited, and there is no guarentee that they can still afford their bid.
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  • Literature - Harshlands
    Literature - Harshlands Posts: 822 Arc User
    edited April 2009
    First I was a bit unhappy last week when I bid 1.1 million on a reflect scroll. At the last minute the seller canceled the auction. Then relisted for higher starting bid. I eventually won it for 4.1 million. I didn't believe this was fair because once seller has picked starting price, he shouldn't be able to cancel. But while disappointed I didn't get overly mad.

    Now today I had a bid in on a belt for 300k. I found a valentines day pendant for 800k and bought, figuring I could just cancel the other bid. I went to cancel the bid, and couldn't because I was the highest bidder. That put me over the edge. I can't type the words that came out on here, without getting banned.

    If the seller can cancel then the buyer should be able to! If the buyer can't cancel then the seller shouldn't be able to!

    I wouldn't have bought the valentines pendant, if I knew I couldn't cancel the other. There needs to be consistency. Probably makes more sense to stop either from canceling. But if not that then make both be able to cancel.


    Dude stuff like that happens. Now you know. :p

    I'm sure at 76 you make atleast 300k in a day grinding anyway.
  • Lolas - Heavens Tear
    Lolas - Heavens Tear Posts: 43 Arc User
    edited April 2009
    Let's say a seller accidentally forgets to put a zero at the end of their bid, and are unable to cancel their auction. They end up getting screwed over because they will get less than they actually wanted.


    What if someone over WC advertises they want to buy that exact item for more than what they put it up for auction at? As the seller shouldn't they be allowed to cancel the auction, forgo the fee, and get more for the item?


    The problem with allowing bids to be retracted is that they system works by requiring the amount bid be deposited to ensure the bidder can pay for the item should they win. If that player gets outbid, they are refunded their coin. This creates the problem that if the high bidder retracts their bid that the second high bidder no longer has anything deposited, and there is no guarentee that they can still afford their bid.

    Let's say a buyer accidentally adds a zero at the end of their bid, and are unable to cancel their bid. They end up getting screwed over because they will pay 10 times more than they actually wanted.

    What if someone over WC advertises they want to sell that exact item for less than what they bid for at auction ? As the buyer shouldn't they be allowed to cancel the bid, forgo the fee, and pay less for the item?

    The problem with the fees could be solved by just never returning anyones money until auction is totaly over. If that is to inconvenient, I return to the option of not allowing canceling for anyone.
    Dude stuff like that happens. Now you know. :p

    I'm sure at 76 you make atleast 300k in a day grinding anyway.

    Yep now I know. So I probably won't make the buying mistake again. But I will take every bit of money that I can make from the sellers advantage that I can. Is that fair? of course not, but until changed I will use it.

    The 300k isn't the issue. I make about 100k an hour grinding. I regularly make more that 300k, just walking through west arch. So. Does that make my 300k less important than someone elses? The issue is simply being fair to both sides of the deal.
  • WarrenWolfy - Sanctuary
    WarrenWolfy - Sanctuary Posts: 1,686 Arc User
    edited April 2009
    If the seller can cancel then the buyer should be able to! If the buyer can't cancel then the seller shouldn't be able to!
    Your first statement is crazy. Your second statement I agree with.
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  • Mothergoose - Sanctuary
    Mothergoose - Sanctuary Posts: 1,320 Arc User
    edited April 2009
    Let's say a seller accidentally forgets to put a zero at the end of their bid, and are unable to cancel their auction. They end up getting screwed over because they will get less than they actually wanted.


    What if someone over WC advertises they want to buy that exact item for more than what they put it up for auction at? As the seller shouldn't they be allowed to cancel the auction, forgo the fee, and get more for the item?


    The problem with allowing bids to be retracted is that they system works by requiring the amount bid be deposited to ensure the bidder can pay for the item should they win. If that player gets outbid, they are refunded their coin. This creates the problem that if the high bidder retracts their bid that the second high bidder no longer has anything deposited, and there is no guarentee that they can still afford their bid.

    If they forget a zero, that's the seller's problem. If a buyer accidentally bid on an overpriced item, do they get a second chance?

    Bidder shouldn't be able to retract, but seller also shouldn't be able to retract.

    Another problem is the auction house is flooded with scams. People flood it with worthless items at ungodly prices. The idea is that even if one person falls for the scam, the 500 coin fees (since the worthless items have low npc value) would be worth it. People who actually want to use the auction house will have to browse through pages and pages of trash to find a real sale. Auction fee shouldn't be purely based on npc price.

    Overwhelming majority of auctions do not get a single bid on, and expires. The way auction works currently is broken. The auction fee should be far higher, based on starting bid price, not npc price. But if the item is sold, the fee is refunded in full. If the item is not sold, seller lose the large fee. This will ensure that only items that sellers wish to sell will end up in auction, and all auctions will be actively bet on. The max auction period should also be more than just 24 hours. This should all ensure the starting price is low, but winning price is high, which is the way it should be at an auction house.

    Right now, it's just a large amount of goods clogging the system, but few transactions.
  • Literature - Harshlands
    Literature - Harshlands Posts: 822 Arc User
    edited April 2009
    The 300k isn't the issue. I make about 100k an hour grinding. I regularly make more that 300k, just walking through west arch. So. Does that make my 300k less important than someone elses? The issue is simply being fair to both sides of the deal.

    100k an hour? wtf. Not pure mag I guess?

    But yeah, thats just what happens with trading. If people could cancel the current winning bid, what would happen? Would it go back to the previous winning bid? What if the person doesn't have the money anymore?

    People could jack up bid prices to like 50m to **** someone they don't like. Then with like 3 mins left on the bid they could cancel. The persons item would never get a chance to be bid on because of some idiot.
  • Mothergoose - Sanctuary
    Mothergoose - Sanctuary Posts: 1,320 Arc User
    edited April 2009
    100k an hour? wtf. Not pure mag I guess?

    But yeah, thats just what happens with trading. If people could cancel the current winning bid, what would happen? Would it go back to the previous winning bid? What if the person doesn't have the money anymore?

    People could jack up bid prices to like 50m to **** someone they don't like. Then with like 3 mins left on the bid they could cancel. The persons item would never get a chance to be bid on because of some idiot.

    And if you buy an item that was canceled with 3 mins left, you would never get a chance to buy it because of some idiot.b:chuckle
  • Literature - Harshlands
    Literature - Harshlands Posts: 822 Arc User
    edited April 2009
    And if you buy an item that was canceled with 3 mins left, you would never get a chance to buy it because of some idiot.b:chuckle

    wut? b:shocked
  • OMGLAZERZ - Heavens Tear
    OMGLAZERZ - Heavens Tear Posts: 2,327 Arc User
    edited April 2009
    Let's say a buyer accidentally adds a zero at the end of their bid, and are unable to cancel their bid. They end up getting screwed over because they will pay 10 times more than they actually wanted.

    What if someone over WC advertises they want to sell that exact item for less than what they bid for at auction ? As the buyer shouldn't they be allowed to cancel the bid, forgo the fee, and pay less for the item?

    The problem with the fees could be solved by just never returning anyones money until auction is totaly over. If that is to inconvenient, I return to the option of not allowing canceling for anyone.

    When you bid on an item it automatically enters the minimum amount needed to win the item. Putting a higher amount is actually unneeded unless you wish to bid more.

    There is no fee for bidding on an item, only selling an item, and should you win the item you have the option of re-selling it and recovering some of the cost of buying the item since you now have two.

    There is no fee: you are depositing the amount you are willing to pay for the item should you win the auction.


    The buyer loses nothing if the auction is canceled early.


    The seller loses their deposit for canceling an auction early.

    The seller gets part of the winning bid taken by the AH.

    The seller only gets half of the deposit back if the item doesn't sell.


    The buyer gets an item they can re-sell if they find a better deal and buy that too.
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  • Lolas - Heavens Tear
    Lolas - Heavens Tear Posts: 43 Arc User
    edited April 2009
    100k an hour? wtf. Not pure mag I guess?

    But yeah, thats just what happens with trading. If people could cancel the current winning bid, what would happen? Would it go back to the previous winning bid? What if the person doesn't have the money anymore?

    People could jack up bid prices to like 50m to **** someone they don't like. Then with like 3 mins left on the bid they could cancel. The persons item would never get a chance to be bid on because of some idiot.


    I play fox. And I play very aggressively, so often outrun my pet. So I get hit allot. So while I usually get around 150k per hour. My repair bills , and angel bills are outrageous. The 100k is a big guess though. I don't time myself to figure it exact.

    I agree with the problems you mentioned with the canceling bids. BUT canceling auctions themselves are just as damaging. I lost 3 million on that reflect scroll just because the seller realized he had put it up for to low, and cancelled. There should be NO canceling of bids or auctions. When I've mentioned allowing canceling of bids, I've always said it was a worse idea than that. But fairer than the system now.
  • Mothergoose - Sanctuary
    Mothergoose - Sanctuary Posts: 1,320 Arc User
    edited April 2009
    wut? b:shocked

    Let's ensure that there are no idiots on either side by making all sales are final.b:victory
  • Minouft - Lost City
    Minouft - Lost City Posts: 28 Arc User
    edited April 2009
    Im pretty sure you cant cancel your auctioned item once someone bidded on it ;)

    What happened is someone probably outbidded you ?
  • aensidhe
    aensidhe Posts: 178 Arc User
    edited April 2009
    They should set a system like eBay...incremental bids til ur max reserve. Instead of one big lump sum on reserve. Wastes time checking on AH every second
  • Getmoneyson - Harshlands
    Getmoneyson - Harshlands Posts: 6 Arc User
    edited April 2009
    Im pretty sure you cant cancel your auctioned item once someone bidded on it ;)

    What happened is someone probably outbidded you ?

    yes you can cancel auction whenever you want if you are seller. i had an item with 2 mins left on it someone offered me a rediculously lucrative trade cuz they had no coins. i cancelled.

    the real problem with auction is you get charged a fee to list the item and then you get charged again if the item sells... wtf are there 2 fees?
  • OMGLAZERZ - Heavens Tear
    OMGLAZERZ - Heavens Tear Posts: 2,327 Arc User
    edited April 2009
    aensidhe wrote: »
    They should set a system like eBay...incremental bids til ur max reserve. Instead of one big lump sum on reserve. Wastes time checking on AH every second

    Then they'll require that much to be deposited.
    yes you can cancel auction whenever you want if you are seller. i had an item with 2 mins left on it someone offered me a rediculously lucrative trade cuz they had no coins. i cancelled.

    the real problem with auction is you get charged a fee to list the item and then you get charged again if the item sells... wtf are there 2 fees?

    I believe that is there to make sure people don't put stuff up for auction and repeatedly cancel their auctions.
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  • mentallaxative
    mentallaxative Posts: 93 Arc User
    edited April 2009
    I wanted to buy a levelled-up frog last week. I saw one in the auction house going for 400k. Not bad, so I bid on it. The next morning I found out that the auction had been cancelled, and --- get this -- it had been relisted for 350k! I bid on it again and a few hours later it also got cancelled. That same night I saw it going again for 300k. A better deal came along, so I didn't end up buying it.

    That was when I realised the vendor could cancel their auction even with a bid on it. I'm surprised the game gives the vendor such leeway. The vendor should not be able to cancel once a bid has made on an item, and the buyer should not be able to cancel their bid.

    Think twice before you click! b:sad
  • Solandri - Heavens Tear
    Solandri - Heavens Tear Posts: 2,843 Arc User
    edited April 2009
    Let's say a seller accidentally forgets to put a zero at the end of their bid, and are unable to cancel their auction. They end up getting screwed over because they will get less than they actually wanted.
    Let's say a buyer accidentally adds a zero at the end of their bid, and are unable to cancel their bid. They end up getting screwed over because they will pay 10 times more than they actually wanted.
    When a seller places an item on auction, there is no confirmation. The item is immediately available for bid/purchase and the prices you entered are the prices that are listed. The entered prices have no commas so it's easy to leave out an extra zero. You have to check the actual listing to verify the price (with commas) is correct. I picked up some really nice arcane legs (+6 mp regen, two average shards) for 15k. It was at the top of the list when I checked the Auctioneer, so I probably got it literally seconds after it was listed. I'm pretty sure the seller meant to list it for 150k buyout.

    When a buyer places a bid, you get a confirmation dialog saying you are about to bid/buy the item for X amount of coin, are you sure? The number includes commas so it's rather difficult to make a mistake placing a bid.

    I do agree you shouldn't be able to cancel an auction after it's been on for an hour or so. That should be plenty of time for the seller to notice a mistake. But since the seller currently pays all auction fees, I don't have that much problem with the seller being allowed to cancel. In RL auctions, the buyer pays the auction house fees (that is, they pay a certain % more than they bid).
    Overwhelming majority of auctions do not get a single bid on, and expires. The way auction works currently is broken. The auction fee should be far higher, based on starting bid price, not npc price. But if the item is sold, the fee is refunded in full. If the item is not sold, seller lose the large fee. This will ensure that only items that sellers wish to sell will end up in auction, and all auctions will be actively bet on. The max auction period should also be more than just 24 hours. This should all ensure the starting price is low, but winning price is high, which is the way it should be at an auction house.

    Right now, it's just a large amount of goods clogging the system, but few transactions.
    What would help is to be able to see the deal prices of the last 10-20 copies of each items that sold. If I get a rare mold, I waste a lot of time trying to find another of the same mold on auction. If I can't, I have to list it starting at a much higher price than I think it's worth, then gradually lower the price as I re-list it again, until finally it sells. It's probably easier to shout on WC asking for a price check or bids, which completely defeats the purpose of the auction system.
  • Saitada - Sanctuary
    Saitada - Sanctuary Posts: 3,220 Arc User
    edited April 2009
    funny-pictures-cat-offers-you-money.jpg
  • Oldbear - Sanctuary
    Oldbear - Sanctuary Posts: 486 Arc User
    edited April 2009
    When a seller puts an item to the auction he still owns it until someone buys it and therefore it exchanges owner. Till then it's property of the owner and he can do whatever he wants with it incl. removing it from sale. Simple.
  • Buttfranklin - Harshlands
    Buttfranklin - Harshlands Posts: 1 Arc User
    edited April 2010
    The solution is pretty simple, The seller should be able to withdraw until the moment the first bid is placed. That way an typo can be corrected but there is no room for manipulation.
  • Islamey - Dreamweaver
    Islamey - Dreamweaver Posts: 586 Arc User
    edited April 2010
    The fact is that AH is for selling items. The AH exists solely to benefit the seller.
    It happened to me once as well, and then I learned better and never made the same mistake again.

    Buyers get an advantage too. When the seller makes a mistake, and that item which is missing a zero or has the wrong amount appears on the AH list for 10 seconds before the seller realizes his mistakes and cancels it, you can spam that buy button like no tomorrow.
    I've got quite a few great (and I mean stupendous) deals out of this.

    So there are advantages and disadvantages to the current AH, but I don't believe the system needs fixing.
    The chillum is sometimes referred to as a chalice, based on a quote from the Biblical book of Deuteronomy. Thanks and praises are offered to Jah before smoking the chillum.
  • Alliptica - Raging Tide
    Alliptica - Raging Tide Posts: 1,545 Arc User
    edited April 2010
    yes it is very frustrating to put in a certain amount of money on a wonderful item that you think its a wonderful deal and your so excited to get it. and you go to sleep and log in the next morning think ooh ive got mail, yay my item is here! just to see that the auction was cancelled -_-
    -retired-

    now playing megaten and...Forsaken World ;)
  • Maiya - Lost City
    Maiya - Lost City Posts: 2,686 Arc User
    edited April 2010
    Wow necros are getting out of hand nowadays.
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  • Asheera - Raging Tide
    Asheera - Raging Tide Posts: 830 Arc User
    edited April 2010
    yes it is very frustrating to put in a certain amount of money on a wonderful item that you think its a wonderful deal and your so excited to get it. and you go to sleep and log in the next morning think ooh ive got mail, yay my item is here! just to see that the auction was cancelled -_-
    You get the same message whether the seller cancels or someone outbids you. So you could as well just got outbidded.

    Tbh I think only 10% of the real stories in here are true cancels, others just outbids. There should be a different mail system message sent when you get outbidded imo.
    First 103 on Raging Tide 30 Oct 2010
    Quit.
  • MoonUsagi - Heavens Tear
    MoonUsagi - Heavens Tear Posts: 4,377 Arc User
    edited April 2010
    I am reading these thread from my phone, then decide to post a reply. b:thanks

    As someone who always use auction house i know that :
    1. You can't cancel selling your item if the time left for bidding is less than 2 hour.
    2. If you bid an item when the timer is less than 2 hour but receive a message refunding your bid, that mean someone outbid you.
    3. When the timer changed to 3 minute left it actually not really 3 minute but 3 minute 59 second. Or other example when the timer changed to 2 hour left actually still 2 hour 59 minute.

    There a trick to always outbid other people . . but need patience. b:victory
    (But if he decide to bid huge amount of money, you shouldn't follow him to suicide just for outbid.)
    @ Airyll btw i love necro.
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  • Airyll - Dreamweaver
    Airyll - Dreamweaver Posts: 2,882 Arc User
    edited April 2010
    You all just got necro'd.
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  • Vixre - Harshlands
    Vixre - Harshlands Posts: 249 Arc User
    edited April 2010
    You all just got necro'd.

    damn it... i was just about to post something too <_< b:cry

    and no wonder one of the quoted person's avatar read 90 even though he/she was mentioned as a lv72

    anyways... i didn't see this anywhere else... if a buyer can cancel a bid, this would allow the seller to fake bid his own items to jack up the price, and if no one bites, he can just cancel the bid.

    /in before necro lock
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  • Boozer - Lost City
    Boozer - Lost City Posts: 30 Arc User
    edited April 2010
    The fact is that AH is for selling items. The AH exists solely to benefit the seller.
    It happened to me once as well, and then I learned better and never made the same mistake again.


    Well the seller looses quite a bit of money having to pay a fee every time he sells stuff through AH. Specially once you start selling items that cost over 10 mil.

    The buyer on the other hand doesn't have to pay any fee and doesn't loose anything <.<

    So really i would say AH is more beneficial for the buyer and PWIs coin sink.
  • BIackTyphoon - Heavens Tear
    BIackTyphoon - Heavens Tear Posts: 249 Arc User
    edited April 2010
    First I was a bit unhappy last week when I bid 1.1 million on a reflect scroll. At the last minute the seller canceled the auction. Then relisted for higher starting bid. I eventually won it for 4.1 million.

    Never knew you could cancel , cause when i tried it said "one hour before the end of this auction u cannot cancel it," so its kinda strange he could do that in teh last minute.