Help Please

crizba
crizba Posts: 0 Arc User
edited April 2009 in Support Desk
How do i know what type of card i have? Because whenever I enter PWI it shuts down right as i get into the game. So i wrote a thread and they suggested to upgrade your graphic card. But I don't want to get into that without knowing if my card is already compatible. I think the game is awesome, but i really need to get this bug out. Also when it shuts down i turn it on again and a screen comes up saying windows was unsuccessful turing of your computer and recomends that i use safe mode. Thx for your help
Post edited by crizba on

Comments

  • Sindygoboom - Sanctuary
    Sindygoboom - Sanctuary Posts: 61 Arc User
    edited March 2009
    There may be a simpler way, but dxdiag will give you this as well as other useful info.
    To create a dxdiag log, go to Start, click on run, then type in dxdiag and press enter.
  • crizba
    crizba Posts: 0 Arc User
    edited March 2009
    k so here is what it says, is there anything i need to upgrade or get?


    System Information
    Time of this report: 3/27/2009, 09:00:07
    Machine name: KIDS
    Operating System: Windows Vista
  • crizba
    crizba Posts: 0 Arc User
    edited March 2009
    srry it didn't get all of the info...

    System Information
    Time of this report: 3/27/2009, 09:00:07
    Machine name: KIDS
    Operating System: Windows Vista
  • crizba
    crizba Posts: 0 Arc User
    edited March 2009
    srry i didn't post all the info... again, here is what it says.
  • crizba
    crizba Posts: 0 Arc User
    edited March 2009
    Time of this report: 3/27/2009, 09:10:30
    Machine name: KIDS
    Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Studio 1537
    BIOS: Ver 1.00 BIOS A02 PARTTBL"
    Processor: Intel(R) Core(TM)2 Duo CPU T5800 @ 2.00GHz (2 CPUs), ~2.0GHz
    Memory: 3030MB RAM
    Page File: 781MB used, 5481MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: Not found
    DxDiag Version: 6.00.6001.18000 32bit Unicode
  • Sindygoboom - Sanctuary
    Sindygoboom - Sanctuary Posts: 61 Arc User
    edited March 2009
    hehe...now that you went through all that trouble

    You need to click on the tab that says "display". The info you posted doesn't have your card info.
  • crizba
    crizba Posts: 0 Arc User
    edited March 2009

    System Information
    Time of this report: 3/27/2009, 11:02:47
    Machine name: KIDS
    Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Studio 1537
    BIOS: Ver 1.00 BIOS A02 PARTTBL"
    Processor: Intel(R) Core(TM)2 Duo CPU T5800 @ 2.00GHz (2 CPUs), ~2.0GHz
    Memory: 3030MB RAM
    Page File: 921MB used, 5342MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: Not found
    DxDiag Version: 6.00.6001.18000 32bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: Mobile Intel(R) 4 Series Express Chipset Family
    Manufacturer: Intel Corporation
    Chip type: Mobile Intel(R) 4 Series Express Chipset Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_029F1028&REV_07
    Display Memory: 1291 MB
    Dedicated Memory: 32 MB
    Shared Memory: 1259 MB
    Current Mode: 1280 x 800 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor
    Driver Name: igdumdx32.dll,igd10umd32.dll
    Driver Version: 7.15.0010.1508 (English)
    DDI Version: 10
    Driver Attributes: Final Retail
    Driver Date/Size: 7/18/2008 03:33:12, 536576 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B78E66-6902-11CF-7C76-9522A7C2CA35}
    Vendor ID: 0x8086
    Device ID: 0x2A42
    SubSys ID: 0x029F1028
    Revision ID: 0x0007
    Revision ID: 0x0007
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
    Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Sound Devices
    Description: Speakers / Headphones (IDT High Definition Audio CODEC)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_1028029F&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: stwrt.sys
    Driver Version: 6.10.5939.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/17/2008 05:23:06, 379904 bytes
    Other Files:
    Driver Provider: IDT
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Independent (R.T.C.) Headphones (IDT High Definition Audio CODEC)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_1028029F&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: stwrt.sys
    Driver Version: 6.10.5939.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/17/2008 05:23:06, 379904 bytes
    Other Files:
    Driver Provider: IDT
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices
    Description: Microphone Array (IDT High Definition Audio CODEC)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: stwrt.sys
    Driver Version: 6.10.5939.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/17/2008 05:23:06, 379904 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Microphone / Line In (IDT High Definition Audio CODEC)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: stwrt.sys
    Driver Version: 6.10.5939.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/17/2008 05:23:06, 379904 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Playback Capture (IDT High Definition Audio CODEC)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: stwrt.sys
    Driver Version: 6.10.5939.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/17/2008 05:23:06, 379904 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Microsoft eHome Infrared Transceiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x006D
    FF Driver: n/a

    Device Name: Microsoft eHome Infrared Transceiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x006D
    FF Driver: n/a

    Device Name: Microsoft eHome Infrared Transceiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x006D
    FF Driver: n/a

    Device Name: Microsoft eHome Infrared Transceiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x006D
    FF Driver: n/a

    Poll w/ Interrupt: No

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2937
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 12/2/2008 09:39:07, 195584 bytes
    | Driver: usbd.sys, 12/2/2008 09:39:07, 5888 bytes

    Gameport Devices

    PS/2 Devices
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 1/20/2008 21:23:20, 54784 bytes
    | Driver: kbdclass.sys, 1/20/2008 21:23:23, 35384 bytes
    |
    + Microsoft eHome Remote Control Keyboard keys
    | Matching Device ID: hid\irdevice&col05
    | Service: kbdhid
    | Driver: kbdhid.sys, 1/20/2008 21:23:23, 15872 bytes
    | Driver: kbdclass.sys, 1/20/2008 21:23:23, 35384 bytes
    |
    + Microsoft eHome MCIR Keyboard
    | Matching Device ID: hid\irdevice&col06
    | Service: kbdhid
    | Driver: kbdhid.sys, 1/20/2008 21:23:23, 15872 bytes
    | Driver: kbdclass.sys, 1/20/2008 21:23:23, 35384 bytes
    |
    + Microsoft eHome MCIR 109 Keyboard
    | Matching Device ID: hid\irdevice&col07
    | Service: kbdhid
    | Driver: kbd106.dll, 1/20/2008 21:23:23, 6656 bytes
    | Driver: kbdhid.sys, 1/20/2008 21:23:23, 15872 bytes
    | Driver: kbdclass.sys, 1/20/2008 21:23:23, 35384 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 1/20/2008 21:23:20, 54784 bytes
    | Driver: kbdclass.sys, 1/20/2008 21:23:23, 35384 bytes
    |
    + Dell Touchpad
    | Matching Device ID: *pnp0f13
    | Upper Filters: ApfiltrService
    | Service: i8042prt
    | Driver: Apfiltr.sys, 7/17/2008 07:00:14, 170032 bytes
    | Driver: Vxdif.dll, 7/17/2008 07:00:42, 100546 bytes
    | Driver: Apoint.exe, 7/17/2008 07:00:18, 196608 bytes
    | Driver: ApntEx.exe, 7/17/2008 07:00:18, 49152 bytes
    | Driver: Apoint.dll, 7/17/2008 07:00:18, 1531904 bytes
    | Driver: Elprop.dll, 7/17/2008 07:00:28, 102400 bytes
    | Driver: EzAuto.dll, 7/17/2008 07:00:36, 57344 bytes
    | Driver: Uninstap.exe, 7/17/2008 07:00:40, 229376 bytes
    | Driver: ApInst.dll, 7/17/2008 07:00:16, 45056 bytes
    | Driver: hidfind.exe, 7/17/2008 07:00:36, 40960 bytes
    | Driver: ApMsgFwd.exe, 7/17/2008 07:00:16, 46376 bytes
    | Driver: ApMouCpl.dll, 7/17/2008 07:00:16, 696320 bytes
    | Driver: DellTPad.exe, 7/17/2008 07:00:26, 9244672 bytes
    | Driver: CirScrL.cur, 7/17/2008 07:00:20, 4286 bytes
    | Driver: CirScrR.cur, 7/17/2008 07:00:22, 4286 bytes
    | Driver: CirScrU.cur, 7/17/2008 07:00:22, 4286 bytes
    | Driver: CirScrD.cur, 7/17/2008 07:00:20, 4286 bytes
    | Driver: PadScrH.cur, 7/17/2008 07:00:22, 4286 bytes
    | Driver: PadScrV.cur, 7/17/2008 07:00:22, 4286 bytes
    | Driver: StkScr.cur, 7/17/2008 07:00:22, 4286 bytes
    | Driver: Zoom.cur, 7/17/2008 07:00:24, 4286 bytes
    | Driver: WdfCoInstaller01005.dll, 7/17/2008 07:00:42, 1419232 bytes
    | Driver: i8042prt.sys, 1/20/2008 21:23:20, 54784 bytes
    | Driver: mouclass.sys, 1/20/2008 21:23:20, 34360 bytes
    |
    + HID-compliant mouse
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 1/20/2008 21:23:20, 15872 bytes
    | Driver: mouclass.sys, 1/20/2008 21:23:20, 34360 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 1/20/2008 21:23:01, 54328 bytes
    | Driver: sermouse.sys, 1/20/2008 21:23:20, 19968 bytes
    | Driver: mouclass.sys, 1/20/2008 21:23:20, 34360 bytes

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 152.5 GB
    Total Space: 228.4 GB
    File System: NTFS
    Model: WDC WD2500BEVT-75ZCT2 ATA Device

    Drive: D:
    Free Space: 4.8 GB
    Total Space: 10.0 GB
    File System: NTFS
    Model: WDC WD2500BEVT-75ZCT2 ATA Device

    Drive: E:
    Model: TSSTcorp DVD+-RW TS-T633A ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), 1/20/2008 21:23:02, 67072 bytes

    System Devices
    Name: Mobile Intel(R) 4 Series Express Chipset Family
    Device ID: PCI\VEN_8086&DEV_2A43&SUBSYS_029F1028&REV_07\3&11583659&0&11
    Driver: n/a

    Name: Mobile Intel(R) 4 Series Express Chipset Family
    Device ID: PCI\VEN_8086&DEV_2A42&SUBSYS_029F1028&REV_07\3&11583659&0&10
    Driver: C:\Windows\system32\DRIVERS\igdkmd32.sys, 7.15.0010.1508 (English), 7/18/2008 03:33:10, 2381312 bytes
    Driver: C:\Windows\system32\igdumd32.dll, 7.15.0010.1508 (English), 7/18/2008 03:33:10, 3309568 bytes
    Driver: C:\Windows\system32\igkrng500.bin, 7/18/2008 03:33:24, 2192024 bytes
    Driver: C:\Windows\system32\igcompkrng500.bin, 7/18/2008 03:33:10, 492496 bytes
    Driver: C:\Windows\system32\igfcg550.bin, 7/18/2008 03:33:12, 147172 bytes
    Driver: C:\Windows\system32\iglhxs32.vp, 7/18/2008 03:33:24, 34512 bytes
    Driver: C:\Windows\system32\iglhxo32.vp, 7/18/2008 03:33:24, 2096 bytes
    Driver: C:\Windows\system32\iglhxc32.vp, 7/18/2008 03:33:24, 2096 bytes
    Driver: C:\Windows\system32\hccutils.dll, 7.14.0010.1508 (English), 7/18/2008 03:33:08, 106496 bytes
    Driver: C:\Windows\system32\igfxsrvc.dll, 7.14.0010.1508 (English), 7/18/2008 03:33:22, 51712 bytes
    Driver: C:\Windows\system32\igfxsrvc.exe, 7.14.0010.1508 (English), 7/18/2008 03:33:22, 256536 bytes
    Driver: C:\Windows\system32\igfxpph.dll, 7.14.0010.1508 (English), 7/18/2008 03:33:14, 204800 bytes
    Driver: C:\Windows\system32\igfxcpl.cpl, 7.14.0010.1508 (English), 7/18/2008 03:33:12, 126976 bytes
    Driver: C:\Windows\system32\igfxcfg.exe, 7.14.0010.1508 (English), 7/18/2008 03:33:12, 641560 bytes
    Driver: C:\Windows\system32\igfxdev.dll, 7.14.0010.1508 (English), 7/18/2008 03:33:12, 208896 bytes
    Driver: C:\Windows\system32\igfxdo.dll, 7.14.0010.1508 (English), 7/18/2008 03:33:12, 135168 bytes
    Driver: C:\Windows\system32\igfxtray.exe, 7.14.0010.1508 (English), 7/18/2008 03:33:22, 150040 bytes
    Driver: C:\Windows\system32\igfxzoom.exe, 7.14.0010.1508 (English), 7/18/2008 03:33:22, 170520 bytes
    Driver: C:\Windows\system32\hkcmd.exe, 7.14.0010.1508 (English), 7/18/2008 03:33:08, 170520 bytes
    Driver: C:\Windows\system32\igfxress.dll, 7.14.0010.1508 (English), 7/18/2008 03:33:16, 5697536 bytes
    Driver: C:\Windows\system32\igfxpers.exe, 7.14.0010.1508 (English), 7/18/2008 03:33:14, 145944 bytes
    Driver: C:\Windows\system32\igfxTMM.dll, 7.14.0010.1508 (English), 7/18/2008 03:33:22, 249856 bytes
    Driver: C:\Windows\system32\igfxext.exe, 7.14.0010.1508 (English), 7/18/2008 03:33:14, 174616 bytes
    Driver: C:\Windows\system32\igfxexps.dll, 7.14.0010.1508 (English), 7/18/2008 03:33:12, 24576 bytes
    Driver: C:\Windows\system32\oemdspif.dll, 7.14.0010.1508 (English), 7/18/2008 03:33:40, 69632 bytes
    Driver: C:\Windows\system32\igfxrara.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:14, 225280 bytes
    Driver: C:\Windows\system32\igfxrchs.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:14, 151552 bytes
    Driver: C:\Windows\system32\igfxrcht.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:14, 147456 bytes
    Driver: C:\Windows\system32\igfxrdan.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:14, 253952 bytes
    Driver: C:\Windows\system32\igfxrdeu.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:16, 274432 bytes
    Driver: C:\Windows\system32\igfxrenu.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:16, 245760 bytes
    Driver: C:\Windows\system32\igfxresp.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:16, 270336 bytes
    Driver: C:\Windows\system32\igfxrfin.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:16, 249856 bytes
    Driver: C:\Windows\system32\igfxrfra.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:18, 270336 bytes
    Driver: C:\Windows\system32\igfxrheb.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:18, 221184 bytes
    Driver: C:\Windows\system32\igfxrita.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:18, 274432 bytes
    Driver: C:\Windows\system32\igfxrjpn.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:18, 180224 bytes
    Driver: C:\Windows\system32\igfxrkor.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:18, 176128 bytes
    Driver: C:\Windows\system32\igfxrnld.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:18, 270336 bytes
    Driver: C:\Windows\system32\igfxrnor.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:20, 249856 bytes
    Driver: C:\Windows\system32\igfxrplk.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:20, 258048 bytes
    Driver: C:\Windows\system32\igfxrptb.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:20, 258048 bytes
    Driver: C:\Windows\system32\igfxrptg.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:20, 262144 bytes
    Driver: C:\Windows\system32\igfxrrus.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:20, 262144 bytes
    Driver: C:\Windows\system32\igfxrsky.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:20, 249856 bytes
    Driver: C:\Windows\system32\igfxrslv.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:20, 245760 bytes
    Driver: C:\Windows\system32\igfxrsve.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:20, 253952 bytes
    Driver: C:\Windows\system32\igfxrtha.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:22, 233472 bytes
    Driver: C:\Windows\system32\igfxrcsy.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:14, 253952 bytes
    Driver: C:\Windows\system32\igfxrell.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:16, 278528 bytes
    Driver: C:\Windows\system32\igfxrhun.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:18, 258048 bytes
    Driver: C:\Windows\system32\igfxrtrk.lrc, 7.14.0010.1508 (English), 7/18/2008 03:33:22, 249856 bytes
    Driver: C:\Windows\system32\ig4icd32.dll, 7.15.0010.1508 (English), 7/18/2008 03:33:10, 2420736 bytes
    Driver: C:\Windows\system32\ig4dev32.dll, 7.15.0010.1508 (English), 7/18/2008 03:33:10, 2179072 bytes
    Driver: C:\Windows\system32\igd10umd32.dll, 7.15.0010.1508 (English), 7/18/2008 03:33:10, 2174976 bytes
    Driver: C:\Windows\system32\igdumdx32.dll, 7.15.0010.1508 (English), 7/18/2008 03:33:12, 536576 bytes
    Driver: C:\Windows\system32\igfxCoIn_v1508.dll, 7/18/2008 03:33:24, 147456 bytes

    Name: Mobile Intel(R) 45 Express Chipset Series Processor to DRAM Controller - 2A40
    Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_029F1028&REV_07\3&11583659&0&00
    Driver: n/a

    Name: Intel(R) ICH9 Family PCI Express Root Port 6 - 294A
    Device ID: PCI\VEN_8086&DEV_294A&SUBSYS_00000000&REV_03\3&11583659&0&E5
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/20/2008 21:23:01, 151096 bytes

    Name: Intel(R) ICH9 Family PCI Express Root Port 4 - 2946
    Device ID: PCI\VEN_8086&DEV_2946&SUBSYS_00000000&REV_03\3&11583659&0&E3
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/20/2008 21:23:01, 151096 bytes

    Name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
    Device ID: PCI\VEN_8086&DEV_2942&SUBSYS_00000000&REV_03\3&11583659&0&E1
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/20/2008 21:23:01, 151096 bytes

    Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
    Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_00000000&REV_03\3&11583659&0&E0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/20/2008 21:23:01, 151096 bytes

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_029F1028&REV_03\3&11583659&0&D8
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6001.17036 (English), 1/20/2008 21:23:22, 53760 bytes

    Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
    Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_029F1028&REV_03\3&11583659&0&D7
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 39936 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 195584 bytes
    Driver: C:\Windows\system32\hccoin.dll, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 8704 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 15872 bytes

    Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
    Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_029F1028&REV_03\3&11583659&0&EF
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 39936 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 195584 bytes
    Driver: C:\Windows\system32\hccoin.dll, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 8704 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 15872 bytes

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
    Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_029F1028&REV_03\3&11583659&0&D2
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 23552 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 195584 bytes

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
    Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_029F1028&REV_03\3&11583659&0&D1
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 23552 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 195584 bytes

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
    Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_029F1028&REV_03\3&11583659&0&D0
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 23552 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 195584 bytes

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
    Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_029F1028&REV_03\3&11583659&0&EA
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 23552 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 195584 bytes

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
    Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_029F1028&REV_03\3&11583659&0&E9
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 23552 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 195584 bytes

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
    Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_029F1028&REV_03\3&11583659&0&E8
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 23552 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.22225 (English), 12/2/2008 09:39:07, 195584 bytes

    Name: Intel(R) ICH9 Family SMBus Controller - 2930
    Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_029F1028&REV_03\3&11583659&0&FB
    Driver: n/a

    Name: Intel(R) ICH9M/M-E Family 4 Port SATA AHCI Controller - 2929
    Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_029F1028&REV_03\3&11583659&0&FA
    Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.00.6001.18034 (English), 12/2/2008 09:24:25, 28728 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6001.18000 (English), 1/20/2008 21:23:00, 45112 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6001.18034 (English), 12/2/2008 09:24:25, 21560 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6001.18000 (English), 1/20/2008 21:23:00, 110136 bytes

    Name: Intel(R) ICH9M LPC Interface Controller - 2919
    Device ID: PCI\VEN_8086&DEV_2919&SUBSYS_029F1028&REV_03\3&11583659&0&F8
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6001.18000 (English), 1/20/2008 21:23:01, 16440 bytes

    Name: Intel(R) 82801 PCI Bridge - 2448
    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_93\3&11583659&0&F0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/20/2008 21:23:01, 151096 bytes

    Name: Dell Wireless 1510 Wireless-N WLAN Mini-Card
    Device ID: PCI\VEN_14E4&DEV_432B&SUBSYS_000D1028&REV_01\4&B04CCE1&0&00E1
    Driver: C:\Windows\system32\DRIVERS\BCMWL6.SYS, 4.170.0077.0003 (English), 8/5/2008 07:16:16, 1207288 bytes
    Driver: C:\Windows\system32\bcmihvsrv.dll, 4.170.0077.0003 (English), 8/5/2008 07:16:08, 3829760 bytes
    Driver: C:\Windows\system32\bcmihvui.dll, 4.170.0077.0003 (English), 8/5/2008 07:16:10, 3489792 bytes
    Driver: C:\Windows\system32\bcmwlcoi.dll, 2007.07.0012.0000 (English), 8/5/2008 07:16:18, 87328 bytes

    Name: Broadcom NetLink (TM) Gigabit Ethernet
    Device ID: PCI\VEN_14E4&DEV_1698&SUBSYS_029F1028&REV_10\4&2BCEBCDB&0&00E5
    Driver: C:\Windows\system32\DRIVERS\k57nd60x.sys, 11.09.0000.0000 (English), 5/29/2008 06:03:34, 203264 bytes

    Name: Ricoh xD-Picture Card Controller
    Device ID: PCI\VEN_1180&DEV_0852&SUBSYS_029F1028&REV_12\4&31FC8C23&0&0CF0
    Driver: C:\Windows\system32\DRIVERS\rixdptsk.sys, 6.00.0001.0013 (Japanese), 7/3/2008 03:58:26, 38400 bytes
    Driver: C:\Windows\system32\rixdicon.dll, 1.00.0001.0001 (Japanese), 7/3/2008 03:58:24, 172032 bytes

    Name: Ricoh SD/MMC Host Controller
    Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_029F1028&REV_12\4&31FC8C23&0&0AF0
    Driver: C:\Windows\system32\DRIVERS\rimmptsk.sys, 6.00.0003.0005 (Japanese), 7/3/2008 03:58:24, 46592 bytes

    Name: RICOH OHCI Compliant IEEE 1394 Host Controller
    Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_029F1028&REV_05\4&31FC8C23&0&08F0
    Driver: C:\Windows\system32\DRIVERS\ohci1394.sys, 6.00.6001.18000 (English), 1/20/2008 21:23:21, 61952 bytes
    Driver: C:\Windows\system32\DRIVERS\1394bus.sys, 6.00.6001.18000 (English), 1/20/2008 21:23:21, 53376 bytes

    Name: SDA Standard Compliant SD Host Controller
    Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_029F1028&REV_22\4&31FC8C23&0&09F0
    Driver: C:\Windows\system32\DRIVERS\sdbus.sys, 6.00.6001.18000 (English), 1/20/2008 21:23:21, 88576 bytes

    Name: Ricoh Memory Stick Controller
    Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_029F1028&REV_12\4&31FC8C23&0&0BF0
    Driver: C:\Windows\system32\snymsico.dll, 1.00.0000.9120 (English), 7/3/2008 03:58:22, 90112 bytes
    Driver: C:\Windows\system32\DRIVERS\rimsptsk.sys, 6.00.0001.0011 (Japanese), 7/3/2008 03:58:22, 43008 bytes

    DirectShow Filters

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,,
    WMAPro over S/PDIF DMO,0x00600800,1,1,,
    WMSpeech Decoder DMO,0x00600800,1,1,,
    MP3 Decoder DMO,0x00600800,1,1,,
    Mpeg4s Decoder DMO,0x00800001,1,1,,
    WMV Screen decoder DMO,0x00600800,1,1,,
    WMVideo Decoder DMO,0x00800001,1,1,,
    Mpeg43 Decoder DMO,0x00800001,1,1,,
    Mpeg4 Decoder DMO,0x00800001,1,1,,
    Full Screen Renderer,0x00200000,1,0,,6.06.6001.18063
    Multiple File Output,0x00200000,2,2,WMM2FILT.dll,
    CT Upsampler filter,0x00100000,1,1,Upsample.ax,2.00.0005.0000
    WMT Black Frame Generator,0x00200000,1,1,WMM2FILT.dll,
    WMT Import Filter,0x00200000,0,1,WMM2FILT.dll,
    Creative Wave Writer,0x00200000,1,0,WavWrite.ax,3.01.0004.0000
    DV Muxer,0x00400000,0,0,,6.06.6001.18000
    Color Space Converter,0x00400001,1,1,,6.06.6001.18063
    WMT Interlacer,0x00200000,1,1,WMM2FILT.dll,
    WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
    AVI Splitter,0x00600000,1,1,,6.06.6001.18063
    VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6001.18063
    Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7000
    BPM Metadata,0x001fffff,1,1,MetaBPMu.ax,2.00.0002.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6001.18177
    WMT Format Conversion,0x00200000,1,1,WMM2FILT.dll,
    9x8Resize,0x00200000,1,1,WMM2FILT.dll,
    CT Time-Scaling filter,0x00100000,1,1,TimeScal.ax,2.03.0005.0000
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6001.18000
    WMT Virtual Source,0x00200000,0,1,WMM2FILT.dll,
    Microsoft TV Caption Decoder,0x00200001,1,0,MSTVCapn.dll,6.00.6001.18000
    MJPEG Decompressor,0x00600000,1,1,,6.06.6001.18063
    CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.00.6001.18177
    MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6001.18063
    SAMI (CC) Parser,0x00400000,1,1,,6.06.6001.18063
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6001.18177
    WMT AudioAnalyzer,0x00200000,1,1,WMM2FILT.dll,
    Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
    Stretch Video,0x00200000,1,1,WMM2FILT.dll,
    CyberLink Audio Decoder (MD3),0x00200000,1,1,CLAud.ax,6.01.0008.4915
    CyberLink Video Effect (MD3),0x00200000,1,1,CLVidFx.ax,1.00.0000.1523
    CyberLink Video/SP Decoder (MD3),0x00200001,2,3,CLVSD.ax,6.00.0000.3827
    CyberLink Line21 Decoder Filter (MD3),0x00200000,0,2,CLLine21.ax,4.00.0000.7602
    CyberLink Audio Effect (MD3),0x00200000,1,1,claudfx.ax,6.00.0000.4911
    Cyberlink SubTitle Importor (MD3),0x00200000,1,1,CLSubTitle.ax,1.00.0000.1604
    CyberLink MPEG Splitter,0x00200000,1,2,CLMSplter.ax,3.02.0000.3527
    CyberLink Tzan Filter,0x00200000,1,1,CLTzan.ax,2.00.0000.1414
    CyberLink TimeStretch Filter (MD3),0x00200000,1,1,clauts.ax,1.00.0000.5423
    CyberLink DVD Navigator (MD3),0x00200000,0,3,CLNavX.ax,6.00.0000.5015
    CyberLink Demultiplexer (MD3),0x00200000,1,0,CLDemuxer.ax,1.00.0000.3726
    Internal Script Command Renderer,0x00800001,1,0,,6.06.6001.18063
    MPEG Audio Decoder,0x03680001,1,1,,6.06.6001.18063
    DV Splitter,0x00600000,1,2,,6.06.6001.18000
    Video Mixing Renderer 9,0x00200000,1,0,,6.06.6001.18063
    PCM to EXT,0x00200000,0,0,Pcm2Ext.ax,6.00.0002.0000
    CT Karaoke filter,0x00100000,1,1,Karaoke.ax,2.00.0007.0000
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6001.7000
    Frame Eater,0x00200000,1,1,WMM2FILT.dll,
    Creative AC3 Source Filter,0x00400000,0,1,AC3Srcu.ax,3.01.0001.0000
    Creative PCM Raw Writer,0x00200000,1,0,RawWritu.ax,1.00.0000.0000
    Allocator Fix,0x00200000,1,1,WMM2FILT.dll,
    CT PDP filter,0x00100000,1,1,PDP.ax,1.00.0008.0000
    ACM Wrapper,0x00600000,1,1,,6.06.6001.18063
    Video Renderer,0x00800001,1,0,,6.06.6001.18063
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6001.18000
    Capture ASF Writer,0x00200000,0,0,WMM2FILT.dll,
    Line 21 Decoder,0x00600000,1,1,,6.06.6001.18000
    Video Port Manager,0x00600000,2,1,,6.06.6001.18063
    Video Renderer,0x00400000,1,0,,6.06.6001.18063
    Bitmap Generate,0x00200000,1,1,WMM2FILT.dll,
    Proxy Sink,0x00200000,1,0,WMM2FILT.dll,
    Proxy Source,0x00200000,0,1,WMM2FILT.dll,
    CT SmartVolumeManagement filter,0x00100000,1,1,DSCompr.ax,1.00.0005.0000
    Creative Audio Gain Filter,0x00200000,1,1,AudGain.ax,1.00.0000.0000
    WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
    Creative Flac Source Filter,0x00400000,0,1,FlacSrcu.ax,1.00.0000.0000
    WMT Sample Information Filter,0x00200000,1,1,WMM2FILT.dll,
    File writer,0x00200000,1,0,,6.06.6001.18000
    Creative MLP Source Filter,0x00400000,0,1,MlpSrcu.ax,3.01.0000.0000
    SVM Metadata,0x001fffff,1,1,MetaSVMu.ax,2.00.0002.0000
    CT HPVirtualizer filter,0x00100000,1,1,Virtual.ax,1.00.0000.0000
    DVD Navigator,0x00200000,0,3,,6.06.6001.18000
    WMT DV Extract,0x00200000,1,1,WMM2FILT.dll,
    Overlay Mixer2,0x00200000,1,1,,6.06.6001.18000
    CT CMSS3 filter,0x00100000,1,1,CMSS3.ax,3.00.0013.0000
    AVI Draw,0x00600064,9,1,,6.06.6001.18063
    Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
    WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6001.18177
    Record Queue,0x00200000,1,1,WMM2FILT.dll,
    Creative Ogg Source Filter,0x00400000,0,1,OggSrcu.ax,1.00.0001.0000
    DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
    Creative NVF Filter,0x00400000,0,1,NvfSrcu.ax,3.01.0001.0000
    Noise Reduction,0x00100000,1,1,NoisRedu.ax,3.00.0004.0000
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6001.18000
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.6001.18000
    WMT Log Filter,0x00200000,1,1,WMM2FILT.dll,
    Creative WMA Writer,0x00200000,1,0,WMAWrite.ax,5.00.0001.0000
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6001.18000
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6001.7000
    WMT Virtual Renderer,0x00200000,1,0,WMM2FILT.dll,
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6001.18000
    Smart Tee,0x00200000,1,2,,6.06.6001.18000
    Creative WMA Source Filter,0x00400000,0,1,WmaSrc.ax,3.01.0001.0000
    Overlay Mixer,0x00200000,0,0,,6.06.6001.18000
    AVI Decompressor,0x00600000,1,1,,6.06.6001.18063
    WMT MuxDeMux Filter,0x00200000,0,0,WMM2FILT.dll,
    NetBridge,0x00200000,2,0,netbridge.dll,6.01.6001.18000
    AVI/WAV File Source,0x00400000,0,2,,6.06.6001.18063
    WMT Volume,0x00200000,1,1,WMM2FILT.dll,
    Wave Parser,0x00400000,1,1,,6.06.6001.18063
    MIDI Parser,0x00400000,1,1,,6.06.6001.18063
    Multi-file Parser,0x00400000,1,1,,6.06.6001.18063
    File stream renderer,0x00400000,1,1,,6.06.6001.18063
    WMT VIH2 Fix,0x00200000,1,1,WMM2FILT.dll,
    CyberLink Video/SP Decoder (ShEX),0x00200000,2,3,CLImageVSD.ax,6.00.0000.1625
    Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
    AVI Mux,0x00200000,1,0,,6.06.6001.18000
    Line 21 Decoder 2,0x00600002,1,1,,6.06.6001.18063
    File Source (Async.),0x00400000,0,1,,6.06.6001.18063
    File Source (URL),0x00400000,0,1,,6.06.6001.18063
    Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.6001.18177
    AudioRecorder WAV Dest,0x00200000,0,0,,6.00.6001.18000
    AudioRecorder Wave Form,0x00200000,0,0,,6.00.6001.18000
    SoundRecorder Null Renderer,0x00200000,0,0,,6.00.6001.18000
    Creative CDDA Source Filter,0x00400000,0,1,CDDA.ax,3.00.0002.0000
    Creative LiveRecording Filter SxS,0x00400000,0,1,LiveRecu.ax,5.00.0001.0000
    Creative Internet Source Filter,0x00400000,0,1,InetSrcu.ax,1.00.0000.0000
    Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
    WMT Switch Filter,0x00200000,1,1,WMM2FILT.dll,
    CyberLink Audio Wizard,0x00200001,1,1,CLAudWizard.ax,1.00.0000.1215
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6001.18000
    Uncompressed Domain Shot Detection Filter,0x00200000,1,1,WMM2FILT.dll,
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6001.18177
    MPEG Video Decoder,0x40000001,1,1,,6.06.6001.18063

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,,
    WMVideo9 Encoder DMO,0x00600800,1,1,,
    MSScreen 9 encoder DMO,0x00600800,1,1,,
    DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
    MJPEG Compressor,0x00200000,0,0,,6.06.6001.18063
    Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
    Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
    Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
    Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
    Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,,
    WMAudio Encoder DMO,0x00600800,1,1,,
    IMA ADPCM,0x00200000,1,1,,6.06.6001.18063
    PCM,0x00200000,1,1,,6.06.6001.18063
    Microsoft ADPCM,0x00200000,1,1,,6.06.6001.18063
    GSM 6.10,0x00200000,1,1,,6.06.6001.18063
    CCITT A-Law,0x00200000,1,1,,6.06.6001.18063
    CCITT u-Law,0x00200000,1,1,,6.06.6001.18063
    MPEG Layer-3,0x00200000,1,1,,6.06.6001.18063

    Audio Capture Sources:
    Microphone Array (IDT High Defi,0x00200000,0,0,,6.06.6001.18000
    Microphone / Line In (IDT High ,0x00200000,0,0,,6.06.6001.18000
    Playback Capture (IDT High Defi,0x00200000,0,0,,6.06.6001.18000

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,,6.06.6001.18063
    Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6001.18063

    WDM Streaming Capture Devices:
    ,0x00000000,0,0,,
    MicIn2,0x00200000,1,1,,6.00.6001.18000
    MuxedIn,0x00200000,1,1,,6.00.6001.18000
    ,0x00000000,0,0,,
    Integrated Webcam,0x00200000,1,2,,6.00.6001.18000

    WDM Streaming Rendering Devices:
    HpOut,0x00200000,1,1,,6.00.6001.18000
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    Speaker/HP,0x00200000,1,1,,6.00.6001.18000

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6001.18177

    Video Capture Sources:
    Integrated Webcam,0x00200000,1,2,,6.00.6001.18000

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6001.18177
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6001.18000

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6001.18177
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6001.18177
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6001.18177

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

    Audio Renderers:
    Speakers / Headphones (IDT High,0x00200000,1,0,,6.06.6001.18063
    CyberLink Audio Renderer (MD3),0x00200000,1,0,CLADR.ax,6.00.0000.2812
    Default DirectSound Device,0x00800000,1,0,,6.06.6001.18063
    Default WaveOut Device,0x00200000,1,0,,6.06.6001.18063
    DirectSound: Independent (R.T.C.) Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,,6.06.6001.18063
    DirectSound: Speakers / Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,,6.06.6001.18063
    Independent (R.T.C.) Headphones,0x00200000,1,0,,6.06.6001.18063
  • crizba
    crizba Posts: 0 Arc User
    edited March 2009
    lol ok i hope this is everything!
  • sidmeyster
    sidmeyster Posts: 14 Arc User
    edited March 2009
    So the driver details from what I see are:

    Card name: Mobile Intel(R) 4 Series Express Chipset Family
    Manufacturer: Intel Corporation
    Chip type: Mobile Intel(R) 4 Series Express Chipset Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_029F1028&REV_07
    Display Memory: 1291 MB
    Dedicated Memory: 32 MB
    Shared Memory: 1259 MB
    Current Mode: 1280 x 800 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor
    Driver Name: igdumdx32.dll,igd10umd32.dll
    Driver Version: 7.15.0010.1508 (English)
    DDI Version: 10
    Driver Attributes: Final Retail
    Driver Date/Size: 7/18/2008 03:33:12, 536576 bytes


    There is definately a newer version of the driver available for download from Dell (support.euro.dell.com for UK customers). If you browse for the appropriate driver under the support section you should see a driver available for download. This was released on 02/10/2008 and is version 8.7.0 (you are looking for the chipset driver). Hope this resolves the problem.

    As to the reason why the game fails to launch you can look into the event viewer for possible error messages (Control Panel > Administrative tools > Event Viewer) and see if anything is logged. Do post if you see any graphics related errors...
  • crizba
    crizba Posts: 0 Arc User
    edited March 2009
    srry to bother you again but what type of card am i looking for exactly? I'm no good with computers.... and also if i find a btr card will this prevent me from getting the computer crashes? Thx so much for helping me out.
  • sidmeyster
    sidmeyster Posts: 14 Arc User
    edited March 2009
    From the details you have provided I see you are on a laptop (Studio 1537). Unfortunately you can not replace the graphics card on the laptop so you are stuck with the existing one.

    The card you are using is a Chipset card " Driver - Mobile Intel(R) 4 Series Express Chipset Family", basically a standard graphics card that is shipped with intel machines.

    The first step would be to update the driver (as mentioned earlier you can download this from Dell's website - let me know if you need a hand with this). Once you have updated the driver see if you can launch the game. If you can not, post the results and we can then see what we can do.

    quick question - Have you tried running other games on your machine, do you see the same problem or is it just PW

    Hope this helps...
  • crizba
    crizba Posts: 0 Arc User
    edited March 2009
    yeah i have run other games... the same things happen, the games are fiesta and runes of magic, but i think the reason is it shuts down is bc they say its from an unknown publisher and shuts down for protection,
  • crizba
    crizba Posts: 0 Arc User
    edited March 2009
    yeah, do u mind lending me a hand on finding the right chipset? I went onto the website but i am pretty confused.
  • sidmeyster
    sidmeyster Posts: 14 Arc User
    edited March 2009
    To download the driver do the following (For now let's update the video driver and if needed we can update the Chipset drivers afterwards):

    1. Get hold of something called a service tag number (located underneath ur laptop and says something like Service Tag xx00x0x" x=letters, 0=numbers)

    2. Go to www.dell.com and in the top right corner click on Support

    3. The page that opens will have four options right in the middle. You need the Drivers & Downloads option. Click on it

    4. You will be presented with a window that gives you options like Service Tag, Find Model etc. Click on the service tag option and enter the tag you found on your Laptop. The tag is unique to your laptop so you will be taken straight to the drivers page with the model of your laptop listed at the top (Studio Laptop 1537)


      Please note: If you can not locate your service tag number or have lost it (wear&tear :p) on the screen that you are presented instead of choosing Service Tag option choose the Find Model option (I think that is what it's called) and choose Laptops -> Laptop Name (Studio) -> Model (1537)

    5. Look for the option that says Video and click on it you will be shown the chipset drivers you can download. You need the driver that says Intel Driver - Applies to Mobile intel graphics.... Click on Download Now. The file will start downloading and will be called R203443.EXE, save it in a appropriate location.


      Note: If you are using firefox to download the default location usually is C:\Users\<your login name>\Downloads


      Also make sure no applications are running at the point. Close down all softwares.

    6. Once the file is downloaded, double click it, run and and on the screen click the Continue button. You will be given a location where the files will be extracted (default is C:\Dell\Drivers\R203443\). Once extracted the installation of the new driver will automatically start. Just follow the on-screen instructions and you will be fine.

    7. Finally you will be prompted to restart the laptop. Once restarted startup the game see how it goes.


    I hope this resolves the problem if not *rolls sleeves up* please let me know the exact error message(s) you get.


    I know this is a lot of information apologies for putting you through the torture of reading b:sin
  • crizba
    crizba Posts: 0 Arc User
    edited March 2009
    k so i did everything you said and downloaded the new thing-a-majig and started the game, i though it worked but then like after ten minutes of playing it shut down :( then like always when i start it back up again a screen comes up saying that "windows did not shut down successfully this might be from lost of data, you can retain the data by choosing one of the safe modes" and gives you a few options, i have no idea what to do :( i just wanna play the game and i'm so close and yet so far :) is there anything else i can do? By the way thx so much for helping me, and the service is so quick, it so great!
  • sidmeyster
    sidmeyster Posts: 14 Arc User
    edited March 2009
    And I was hoping the problem would go away :(

    The only thing I can think of at the moment is (avoiding the technical jargon) your laptop gets overloaded. When you start up your laptop or the game does your laptop noise increase. If your laptop is getting overloaded there might be processes running in the background using up too much memory and cpu. Can y ou lauch the task manager (right click on the task bar - bar at the bottom of the desktop which shows the data and time, and click on the Task Manager) and click on the performance tab. What do the CPU usage and Memory bar's look like? are they farily low around 10% or obove 50%. The higher they are the more processes you are running which could be the cause of your problem.

    A quick google search does reveal quite a few problems with the 1537 model unfortunately. Should all our investigations fail is your laptop under warranty and what level of warranty did you purchase from dell. If you ring the dell technical support they usually do a remote session (i.e. access your laptop from their sites) and see what the problem is. The whole purpose of the exercise, from what I know, is to see if the problem can be easily fixed or does the machine needs to be replaced (depending on your warranty deal).

    Let me know what the Cpu/Memory usage is like and we will try stopping some processes on the machine. Upgrade the chipset driver as well (follow the steps I mentioned earlier). If all fails poke the dell support guys :P
  • crizba
    crizba Posts: 0 Arc User
    edited March 2009
    I have 60 percent memory and i just wanna say in the properties of PWI is says its running using windows xp service pack 2 but i'm windows vista but tthey have no windows vista option... and i'll upgrade the chipset and c what happens
  • crizba
    crizba Posts: 0 Arc User
    edited March 2009
    And also should i have all security settings turned off? Bc i have everything turned off accept automatic updating
  • crizba
    crizba Posts: 0 Arc User
    edited March 2009
    k so i downloaded the chipset but it still seems to crash
  • sidmeyster
    sidmeyster Posts: 14 Arc User
    edited March 2009
    If updating the drivers isn't resolving the issue I would suggest contact Dell. Explain what the problem is and tell them you have already updated the drivers etc from Dell's website. If they suggest a replacement option (whether it is the whole laptop or just the main board) go for it.

    Automatic updates is fine you can leave that turned on. The game works fine with Vista I have tried it on a at least 4 machines running vista, works without any issues.

    Let me know how it goes and we will look into this a bit more ...
  • sidmeyster
    sidmeyster Posts: 14 Arc User
    edited March 2009
    While you are at it there are a few things we can try out:

    One is for you to tweak your operating system to function even if it is not compatible with certain drivers. To do this all you need to do is:

    1. Launch the Command Prompt in Administrative mode (Start->All Programs->Accessories->Command Prompt -Right Click Command Prompt and choose "Run as Administrator"). Note: If you are to access any system properties through command prompt it HAS to be run under administrative mode.

    2. On the command prompt type the following: bcdedit -set testsigning on
      This will ensure even if the drivers are not compatible Vista will continue running withouth crashing etc.


    Second option is for me to analyze the information vista generates when it crashes:

    Basically when ever your mashine crashes Vista saves a file called MEMORY.DMP at location %windir%\MEMORY.DMP (I am assuming for you this will be at location c:\windows\MEMORY.DMP), smaller versions of this file are stored in %windir%\Minidump (again assuming this will be at C:\Windows\Minidump for you). The original MEMORY.DMP is very large in size but the minidumps (which have the date stamp on them) are small enough to be transferred, and this is what I am interested in.

    I can have a look at this file for you to see exactly what driver is (if it indeed is the driver) causing the problem. Unfortunately I dont see an attach option on the forums so you will have to paste the entire thing. Open the latest file from C:\WINDOWS\Minidump in a text editor such as Notepad (Double Click the file and in the new window choose "select a program from a list of installed programs". In the new window that opens choose Notepad - the clever guys at Microsoft put a tiny little + (plus) sign to hide most of the programs, click on that if needed).

    Paste the entire thing here (the file is HUGE) so I can grab it and have a look.

    I understand the whole experience is a bit frustrating but what we have discussed so far are the steps I would usually do to diagnose a problem. I do hope the dell guys have a better (and quicker) solution to your problem - the hardware might be faulty and a replacement might be necessary. I want to avoid getting your hands dirty with low level system stuff and if you do not feel comfortable with any of the above please ignore.

    I wish I could be of more help on the matter and am more than happy to assist in any manner necessary to resolve the problem unfortunately I am no expert. People visiting the forums might also have ideas to the problem, it always helps if there fresh eyes looking into the same problem.
  • crizba
    crizba Posts: 0 Arc User
    edited March 2009
    Thx u so much i tried the first method u have used so we'll c what happens. Also i think i might have found the reason why it shuts down... It is overheatting which i read on a fourm in dell. So i turned down the graphic as low as i could and it lasted like 30 minutes without crashing which is awesome! so i hope this solution works! i'll post after! U really helped me so much thx for getting me this far.
  • crizba
    crizba Posts: 0 Arc User
    edited March 2009
    k so i tried the first method but it crashed, so i'm going to try the 2nd one u did
  • sidmeyster
    sidmeyster Posts: 14 Arc User
    edited April 2009
    Graphic cards sometimes tend to generate tremendous amount of heat causing all sorts of problems. The fan(s) on your laptop in such cases cant cool the machine down quick enough.

    You have already tried reducing the resolution etc on the machine. There are a few other things you can try.

    First check to see which bits of the laptop are overheating. Touch the base of the laptop to feel this starting with the battery, also the keyboard.

    Make sure the laptop is being used on a flat surface and not on a blanket, pillow etc (the vents should not be obstructed at any time). Is the fan clogged with dust and lint for example? You can get an idea just by looking at the fan. If the fan is clogged you might need to clean it (use a vac to suck the dust out) or open it up and clean it that way.

    There are software's out there such as SpeedFan that monitor the temperatures of various components on computers you could give one of those a try. Elevating the computer to prevent heat buildups also helps and you could even go for a notebook cooler (aka chill pad) to help it cool down quicker (I always keep my laptop elevated and put a tiny little fan behind it to aid in air circulation around it b:chuckle).

    I would strongly suggest you raise the issue with Dell if your laptop is under warranty so both parties can keep track of the issue. There is always a danger the heat being generated will damage the machine. If you have a record of the issue it is easier to get something our of the vendor at the end of the day.
This discussion has been closed.