Ok heck with it.......

swordfreak
swordfreak Posts: 10 Arc User
edited March 2009 in Support Desk
I cant play because of "please try other update server"
Cant install language packedge because I have Windows Home premium.
Installing the .bat chinese file from this forum didnt work.
Portforwarding didnt do the trick.
Disconnecting my router and only using my cablemodem didnt work.
After 2 days Im done.
It shouldnt be this hard to play a damn game.
Customer service is great but still no solution.
Sorry I would love to play......................
Post edited by swordfreak on

Comments

  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited March 2009
    Send us guys in Tech Support a ticket here: http://support.perfectworld.com/ticketing

    Tell us what you have tried, and your issue, and we will ask you for your system info.

    Don't give up, there are MILLIONS of possible PC configurations and it is easy for things to get mixed up.

    b:pleased
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • swordfreak
    swordfreak Posts: 10 Arc User
    edited March 2009
    darthpanda16 wrote: »
    Send us guys in Tech Support a ticket here: http://support.perfectworld.com/ticketing

    Tell us what you have tried, and your issue, and we will ask you for your system info.

    Don't give up, there are MILLIONS of possible PC configurations and it is easy for things to get mixed up.

    b:pleased

    I did and this was the answer:
    Hi,

    You might need to install the East Asian Language pack that is on your original Windows disc.

    Outlined below is a step-by-step guide to installing it in your computer (for Windows XP - Vista users might have to undergo different steps, but they should still be similar).

    Try it and see if it works for you:

    1. Insert your Windows XP CD
    2. Go to Control Panel
    3. Go to Regional and Language Options
    4. Click on the "Languages" Tab
    5. Click on the "Install files for East Asian Languages" checkbox and make sure that it's checked.
    6. Click on the OK button for the dialog box that appears.
    7. Click on the OK button of the window to close it, and begin the installation.

    But I cant install other MUI cause I have vista home premium!
    It says "maximum number of languages installed"
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited March 2009
    Yes, did you reply back and tell us that didn't work?

    Did you send us your log files (dxdiag and hijackthis) ?
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • swordfreak
    swordfreak Posts: 10 Arc User
    edited March 2009
    darthpanda16 wrote: »
    Yes, did you reply back and tell us that didn't work?

    Did you send us your log files (dxdiag and hijackthis) ?

    Well I send the dxdiag along with the ticket.
    Didnt do the hijack thingy.
    I didnt reply cause all the solutions on the forum didnt work either.
    But Ok I will reply now ;-)
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited March 2009
    Keep the line of communication open, and we will try to assist you.

    Send us both logs, and any other info that you can give us.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
This discussion has been closed.

Categories