Urgent! Problem With ClickAndBuy!

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Ceojoker - Harshlands
Ceojoker - Harshlands Posts: 12 Arc User
edited March 2009 in Cash Shop Huddle
I got all the info in and that, when i click Complete it says "Transaction Error No redirect location specified.
 , Help? b:cry
Post edited by Ceojoker - Harshlands on

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  • aragg
    aragg Posts: 9 Arc User
    edited March 2009
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    same problem here...
  • Moongirl - Harshlands
    Moongirl - Harshlands Posts: 7 Arc User
    edited March 2009
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    same here can't reacharch zen anymore ....

    click and buy is my only solution !

    Fix this please !
  • andracil
    andracil Posts: 2,949 Arc User
    edited March 2009
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    I'll get Shnuggles, our billing guy, when he's on. Please be patient until then.
    [SIGPIC][/SIGPIC]
  • shnuggles
    shnuggles Posts: 7 Arc User
    edited March 2009
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    Hello,

    I am currently trying to find out what is happening. Seeing as it is the weekend it will be difficult to give an estimated time on when this will be fixed. In the meantime, please use a different payment option if you can.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
  • aragg
    aragg Posts: 9 Arc User
    edited March 2009
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    ...well, I can't :-( sucks for me b:cry
  • Ceojoker - Harshlands
    Ceojoker - Harshlands Posts: 12 Arc User
    edited March 2009
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    If its possible, Can you check if it got Charged from our Cards?
  • shnuggles
    shnuggles Posts: 7 Arc User
    edited March 2009
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    Ceojoker - Harshlands wrote: »
    If its possible, Can you check if it got Charged from our Cards?

    I show no records of any charges through ClickandBuy for today. You should be fine.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
  • Ceojoker - Harshlands
    Ceojoker - Harshlands Posts: 12 Arc User
    edited March 2009
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    It Was Yesterday, But You found out the problem? i dont wanna use paypal, because i dont trust it, because i used it once, it charged me 5 Times
    So, Should i try again today, if you have fixed it? or will it eventually be charged once its okay again?
  • shnuggles
    shnuggles Posts: 7 Arc User
    edited March 2009
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    This issue is now found and fixed. Everyone should be able to charge as normal through ClickandBuy once again. Any charges you show currently should just be authorizations and if they do not process for ZEN, they will drop off or you will be refunded for the attempt. If you require further assistance, please send us a ticket and we can assist you from there.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
  • Moongirl - Harshlands
    Moongirl - Harshlands Posts: 7 Arc User
    edited March 2009
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    Thanks it works again, nice to know the GMs on this server actuelly do their work b:victory

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