GMs read pls ASAP

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ereezy
ereezy Posts: 7 Arc User
edited March 2009 in General Discussion
I need help i jus logged on here and my username and password worked. but everytime i try to log onto the game it say incorrect user name or password. whats going on? why cant i log in
?
Post edited by ereezy on

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  • Osiris - Dreamweaver
    Osiris - Dreamweaver Posts: 218 Arc User
    edited March 2009
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    do you have caps lock on?
  • ereezy
    ereezy Posts: 7 Arc User
    edited March 2009
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    i entered everything the same as i did to log on here and it stills says incorrect username or password.
  • Pumpkin - Dreamweaver
    Pumpkin - Dreamweaver Posts: 24 Arc User
    edited March 2009
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    ereezy wrote: »
    i entered everything the same as i did to log on here and it stills says incorrect username or password.

    check your email or send a ticket to the GM's silly.You know i almost forgot my email address so i freaked when i send a ticket to them to find out my email on the personal info thing here x.x bad memory
  • ereezy
    ereezy Posts: 7 Arc User
    edited March 2009
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    whats a ticket?
  • demise
    demise Posts: 219 Arc User
    edited March 2009
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    Are you using the PWI client? Like do you see Oracle & Delphi listed or Harshlands, Etherblade, Lost City, etc.
  • ereezy
    ereezy Posts: 7 Arc User
    edited March 2009
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    PWI. i could log on yesterday and now i cant. i used my username and password to get on this website and forums and it worked. but when i try to log onto the cleint then it says username or password is incorrect and idk why when it jus worked.
  • demise
    demise Posts: 219 Arc User
    edited March 2009
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    Ohh okay. Like Pumpkin mentioned you can try sending in a ticket: http://support.perfectworld.com/ticketing

    On another thread it someone changed their password and they logged in successfully. You can try that before sending in a ticket.
  • Yukiko - Lost City
    Yukiko - Lost City Posts: 178 Arc User
    edited March 2009
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    It's very likely that you've been banned b:bye
  • ereezy
    ereezy Posts: 7 Arc User
    edited March 2009
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    but i havent done anything wrong
  • Jeanette_ - Heavens Tear
    Jeanette_ - Heavens Tear Posts: 21 Arc User
    edited March 2009
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    ereezy wrote: »
    but i havent done anything wrong

    even if youve done nothing wrong thay can ban you.

    a quote from the TOS

    PWE always retains the right to terminate or suspend your account at any time for any reason, or for no reason, with or without any warnings and with or without notice..
    [SIGPIC][/SIGPIC]
  • OMGLAZERZ - Heavens Tear
    OMGLAZERZ - Heavens Tear Posts: 2,327 Arc User
    edited March 2009
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    Yukiko - Lost City wrote: »
    It's very likely that you've been banned b:bye

    Wouldn't they have been banned from both game AND forum? Most of the time anyone posting about being banned isn't doing so from the banned account.
    [SIGPIC][/SIGPIC]
  • shnuggles
    shnuggles Posts: 7 Arc User
    edited March 2009
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    ereezy wrote: »
    but i havent done anything wrong

    You have a pending Google chargeback and further on this topic cannot be discussed. You will have to send a ticket to the billing department and we can assist you there. Locking this thread as it cannot be further helped on the forums due to privacy reasons.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
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