unable to login

fox13
fox13 Posts: 3 Arc User
edited March 2009 in Support Desk
i need help!b:surrender it says unable to login when i try to go into a server ive tried every server and ive activated the account.b:laughbut for some reason i still cant login... if you could help me id be very thankful...
Post edited by fox13 on

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  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited March 2009
    What is the exact text of the error message?
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • fox13
    fox13 Posts: 3 Arc User
    edited March 2009
    unable to connect to server" ive tried every server man...
  • champion
    champion Posts: 10 Arc User
    edited March 2009
    I'm also getting "Incorrect username and/or password". I can log into pwi.perfectworld.com, but not the actual game client...
  • Mystireeh - Heavens Tear
    Mystireeh - Heavens Tear Posts: 21 Arc User
    edited March 2009
    Do you have the account your using for the site on Ether Saga?
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited March 2009
    It sounds like you might have installed the wrong version of the game.

    To make an account for Perfect World International, you will need to visit https://register.perfectworld.com/register and create a forum account; this account is what you will use to log in to the game.

    Please also ensure that the client you downloaded came from the http://pwi.perfectworld.com/download site.

    Please see this thread to help you with your issues: http://pwi-forum.perfectworld.com/showthread.php?t=75572
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • fox13
    fox13 Posts: 3 Arc User
    edited March 2009
    darth i did all those things already...im going back to the other perfect world i geuss >.<
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