can not connect to server (never played before but really really want to)

devildoc5reg
devildoc5reg Posts: 0 Arc User
edited February 2009 in Support Desk
Ok so I am running vista have tried all of the standard options Disabling UAC, Running as Admin, firewall on both router/modem and vista off, antivirus off, spybot off, and still cannot connect to server. I ran a routetrace to one of the SANCTUARY ips and all went without a hitch, it said connection made in 14 jumps. however I still cannot connect to the server. I tried to use that nmap thing and it says:

Starting Nmap 4.76 ( http://nmap.org ) at 2009-01-30 22:04 Eastern Standard Time

Warning: Hostname pwigc3.perfectworld.com resolves to 8 IPs. Using 64.74.134.56.

dnet: Failed to open device eth4

QUITTING!

I am connecting and trying this both hardwired and wirelessly, both results are exactly the same. following is my HJT log, hopefully something can be discovered.....:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:56:46 PM, on 1/30/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Xfire\Xfire.exe
C:\Program Files\Xfire\Xfire.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Users\Joshua\Documents\Desktop\mcpclite.exe
C:\Windows\system32\java.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=7.0unattached&bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windiwsfsearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://windiwsfsearch.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windiwsfsearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O1 - Hosts: ::1 localhost
O1 - Hosts: 200.124.131.116 casinocontroller.com
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [SeekmoSA] "C:\Program Files\Seekmo\bin\10.0.431.0\SeekmoSA.exe"
O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [accrdsub] "C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MzCpuAccelerator] C:\Program Files\MzVistaForce\MzCpuAccelerator.exe
O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent
O4 - HKCU\..\Run: [VoipCheapCom] "C:\Program Files\VoipCheapCom\VoipCheapCom.exe" -nosplash -minimized
O4 - HKCU\..\Run: [InternetCalls] "C:\Program Files\InternetCalls.com\InternetCalls\InternetCalls.exe" -nosplash -minimized
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: ActivClient Agent.lnk = C:\Program Files\ActivIdentity\ActivClient\acsagent.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: UltimateBet - {10F055B8-F443-4adf-948A-EC551E9DBCE4} - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\UltimateBet\UltimateBet.lnk
O9 - Extra 'Tools' menuitem: UltimateBet - {10F055B8-F443-4adf-948A-EC551E9DBCE4} - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\UltimateBet\UltimateBet.lnk
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Doyles Room Poker - {725E77D3-B919-4eef-8EEE-D09DE618B6C1} - C:\Microgaming\Poker\DoylesRoomMPP\MPPoker.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe
O9 - Extra button: CarbonPoker - {e4e8c758-34b4-44bb-8ef9-1f0786e81d2d} - C:\Users\Joshua\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CarbonPoker\CarbonPoker.lnk (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O13 - Gopher Prefix:
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.3.cab
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
O16 - DPF: {87BE3784-6977-4E84-AA08-55A96B9CEAC5} (Bl_camera Control) - http://85.144.61.15:8052/bl_camera.cab
O16 - DPF: {F9BF64A0-5A65-43E0-ACDB-B223E7F9DDD9} (WebWatch2 Control) - http://60.250.96.252:3075/WEBWATCH2.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - C:\Program Files\ActivIdentity\ActivClient\accoca.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: mental ray 3.6 Satellite for Autodesk 3ds Max 2009 32-bit 32-bit (mi-raysat_3dsMax2009_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe
O23 - Service: mental ray 3.5 Satellite (32-bit) (mi-raysat_3dsmax9_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12212 bytes



any and all help would be greatly appreciated.....
Post edited by devildoc5reg on

Comments

  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited February 2009
    Regarding your hijackthis log, it is highly suggested that you run multiple scans with multiple programs. The link below can help you get started.

    http://pwi-forum.perfectworld.com/showpost.php?p=850742&postcount=18

    It could be a networking issue that you will need to troubleshoot. Please see the info below.

    For more information about setting up your network connections, please visit the
    following sites:

    Windows XP: http://www.microsoft.com/windowsxp/using/networking/setup/default.mspx

    Windows Vista: http://windowshelp.microsoft.com/Windows/en-us/networking.mspx

    Make sure that your router has port 29000 open for PWI and for the PWI patcher. Your router's manufacturer's website should have the instructions on how to do this.

    Third-party assistance on configuring popular routers can be found at http://www.portforward.com/ Be aware that this site is neither affiliated with nor supported by Perfect World Entertainment.

    Most router manufacturers also offer guides and additional information on their websites, in the included documentation, or on the installation CD that came with the router. On most routers, the brand and model number is on or near the serial number shown on the bottom of the device.

    You may also need to make changes to the software for your router, antivirus software, security software, and/or firewall software in order to allow for your computer to communicate and send data back and forth to the IP addresses for the PWI game servers and patch servers listed below.

    If you are located at a university, hotel or other similar location and are having trouble accessing the internet, contact the IT or System Administrators for the school network. Some universities block internet traffic and/or restrict it. Ask them to prioritize the traffic for your internet connection and give them the IP addresses listed below and port 29000.

    Please read the documentation or help files that accompany your
    antivirus/security/firewall software. You can also research the software developers' websites that made your software and check to see if they have guides and information about how to change the settings in your software.

    IP Addresses for the game servers and patch servers:

    Website

    www.perfectworld.com
    64.74.129.32
    64.74.129.33

    Sanctuary (PVE) pwigc2.perfectworld.com
    29000:64.74.134.24
    29000:64.74.134.25
    29000:64.74.134.47
    29000:64.74.134.48
    29000:64.74.134.49
    29000:64.74.134.50
    29000:64.74.134.51
    29000:64.74.134.52

    Lost City (PVP) pwigc3.perfectworld.com
    29000:64.74.134.57
    29000:64.74.134.58
    29000:64.74.134.31
    29000:64.74.134.32
    29000:64.74.134.53
    29000:64.74.134.54
    29000:64.74.134.55
    29000:64.74.134.56

    Heaven's Tear (PVE) pwigc4.perfectworld.com
    29000:64.74.134.61
    29000:64.74.134.62
    29000:64.74.134.63
    29000:64.74.134.64
    29000:64.74.134.38
    29000:64.74.134.39
    29000:64.74.134.59
    29000:64.74.134.60

    Patch Server
    http://pwipatch.perfectworld.com/patch/
    74.217.110.111
    74.217.110.112
    74.217.110.113
    74.217.110.114
    74.217.110.115
    74.217.110.119
    74.217.110.120
    Here is a suggestion a user has sent us for a solution that worked for him using Windows XP.

    Maybe it could help you.

    Problem statement:When a client is connected to the internet via a LAN proxy, WinXP's firewall does not redirect all port requests.

    Situation:Individuals connected to the internet via a LAN proxy, and making use of only WinXP's firewall will be able to download, patch, and start the ElementClient, but will be unable to login or play the game.

    Solution:Individuals may choose to use a dial-up solution (for which WinXP redirects all ports correctly). If, however, individuals wish to use a LAN proxy they will need to install a firewall and/or proxy solution. This will catch all port connections and channel it through to the proxy server.Recommendation:I have used ProxyFirewall (from http://uniqueinternetservices.com) successfully to login and commence play on PerfectWorld International's servers without any problems.
    End of user suggestion

    Networking - Bypassing Your Router

    In some circumstances, you may have to bypass your router, and directly connect your computer to the cable or DSL modem.
    Before doing so, make sure that you have installed and run antivirus/security software on
    your computer.

    You will need an Ethernet cable (in the US, called the Category 5e networking cable) to connect your computer to the cable or DSL modem. The cable you might need (depending
    on your network setup) will have a male plug on both ends.
    One end will plug into your Ethernet/Internet/WAN (or similar) port on your computer and the other end will plug into the Internet/RESNET/WAN (or similar) port on your cable
    or DSL modem.

    Note: Please read the documentation or help files that accompany your antivirus/security/firewall software.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • nightzlegendz
    nightzlegendz Posts: 9 Arc User
    edited February 2009
    Dude! i'm having the same problems as you. i'm running on vista home ed. got comcast high speed-turn off all firewall and security program and everythings esl i can think of, still no help..i even ask supporter for help-but their no help at all...they give me the same question..have u run it through administrion or turn off firewall and security and open 29000 port ect....IT DOES NOT HELP..give something that does, instead of repeating the same BS man...most of the time when pples ask for help it's cuz they done the things u already think of already...come up with something new!!!! Angry player!!!
  • devildoc5reg
    devildoc5reg Posts: 0 Arc User
    edited February 2009
    in regards to the first comment you made darthpanda, I have since scanned my system with symantec, mcaffe and avg free and none of them detected anything. I have set up my networking to prot forward port 29000 as instructed, does not work. I have disable every fire wall I could even imagine having (router and windows) along with all of the steps up I previously noted. there is no where in my router to "allow ip addresses" only dmz host option which I enable. there is also no option in my router for forwarding ports based on certain programs, except the ones already listed there (call of duty, doom 3 a bunch more loaded on default to the routers firmaware) the only option is to forward a certain port or range of ports to a specifc local IP address on the network Thusly I forwarded port 29000 to 192.168.1.46 which is the ip address for my computer. Still nothing. If there is something I am doing wrong please feel free to tell me. Also my dsl modem is a combination wireless gateway/router/modem so I can't bypass the router as you suggested..... I even tried that proxy program you put a link up to, however I could not get it to work, not sure how to use it, it said something about I didn't have a server setup or something like that, any more advice on how to use it and I will definately give it a try..... Still nothing. When I load the game it goes to the patcher, just patched from 68-71 this AM perfectly fine, with no errors. I clikc start and it launches the other menu and it says something to the effect of message not found. then after approx 5 secs it show a message in that diaglog box. I click continue and type in my log in information and hit enter and it says "log in timeout 40 secs. _____ sec" have passed or something similar. (sorry forget what the end says) then when the counting number reaches 20 sec it takes me back to the login option and brings up another dialog boxe that says "unable to connect to server" that is my problem and what I have done to try and fix it thus far. I have run traceroute or visualtrace whichever it is called and it succesfully made the connection to 6 different ip addresses you listed in 14 hops. All of them in 14 hops. I do not know what else to even attempt to try so any ideas would be helpful.




    nightzlegendz just out of curiosity who is your isp?
  • devildoc5reg
    devildoc5reg Posts: 0 Arc User
    edited February 2009
    ok just got done with verizon again and they told me that the port is not properly opened. The can assist me in opening it properly but they want me to sign up for a subscription service at 14.99$ per month to do it!!!!!! here is a copy of my router settings in regards to this port maybe someone on here can help me figure it out for cheaper or free. Thank you.




    Entry Protocol Global Port(s) Local Port(s)
    1 TCP 29000 29000
    2 UDP 29000 29000



    the links for portforwarding do not include the verizon model of that router and the manufacturers weba page says: this model was made exclusively for verizon contact them and this number.........

    Verizon wants to charge me for this information!!!!!!!
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited February 2009
    You don't need an incoming port open, or a public IP address, which is what Verizon usually charges for. The part you do need is outgoing TCP access. That's almost certainly on your computer.

    Try running nmap As Administrator, and using the same commands as before. Please tell us what results you get.
    [SIGPIC][/SIGPIC]
  • devildoc5reg
    devildoc5reg Posts: 0 Arc User
    edited February 2009
    ok apparently I am creating confusion. Verizon's "tech support" does not cover port forwarding issues. Period end of story. I attempted to follow the advice of numerous other posts on here and contact them and ask them to allow port 29000 and to prioritize it. The answer was "tech support does not handle anything dealling with port forwarding. You must contact verizon elite support. I must inform you though that it is a fee based assitance program." Thay proceeded to give me the link which states that it is 14.99 per month for ten months minimum. Just for tech support that will deal with port forwarding at all. On a hunch I called the number I got off the website and asked if port 29000 wa sblocked by them. The answer I recieved was "we can not find out until we are sure that you forwarded the ports poroperly on your end first. For that you need to sign up for our Elite Support." It is the "support" or lack there of, that they charge for.

    here is an nmap report:

    Starting Nmap 4.76 ( http://nmap.org ) at 2009-02-05 19:12 Eastern Standard Time

    Warning: Hostname pwigc3.perfectworld.com resolves to 8 IPs. Using 64.74.134.54.

    Interesting ports on smtp.perfectworldinternational.com (64.74.134.54):

    PORT STATE SERVICE

    29000/tcp open unknown



    Nmap done: 1 IP address (1 host up) scanned in 0.80 seconds

    I have UAC turned off.

    here is a pic of a tracert I did for one of the server ips:(click full screen on all pictures and they show up clearer....)


    http://s620.photobucket.com/albums/tt289/devildoc5/?action=view&current=pwitracert.jpg

    not very clear but basically what it does is it works fune until it get to number 11 then it comes up with all asterisks from then on out. (if you need a clearer one let me know and I will try again.)

    here is a pic of my firewall settings in the router:

    http://i620.photobucket.com/albums/tt289/devildoc5/Untitled.jpg

    Windows firewall is turned off and set to "not managed"

    here is a pic of my port forwarding spec in the router:

    http://s620.photobucket.com/albums/tt289/devildoc5/?action=view&current=portforwarding.jpg

    As I stated previously while trying to connect I disable ALL anti-whatever software and close anything that is not vital to operation of computer or game.

    here is copy of processes as I try to start the game, with the exception of iexplore, since I am typing this as I am taking the screen shots.....:

    http://i620.photobucket.com/albums/tt289/devildoc5/processes.jpg

    here is a pic of what shows up on my screen when I click the start button: (it used to say no messages from server)

    http://i620.photobucket.com/albums/tt289/devildoc5/noticescreen.jpg

    and here is a picture of the server selection screen:

    http://i620.photobucket.com/albums/tt289/devildoc5/serverscreen.jpg

    and here is a pic of a netstat -ao I ran in the command prompt:

    http://i620.photobucket.com/albums/tt289/devildoc5/netstat.jpg

    My HJT file is noted above, however if you require I knew one I can put a new one up.

    That is about all I think think about adding to hopefully get this game working right now. If there is anything else you should require pls feel free to let me know.
  • devildoc5reg
    devildoc5reg Posts: 0 Arc User
    edited February 2009
    btw here is the report of a shieldsup scan I did.....

    ShieldsUP!
    Internet Port Vulnerability Profiling
    by Steve Gibson, Gibson Research Corporation.

    Probing Your Port 29000
    The GRC server is attempting to establish a TCP
    connection to Port 29000 of your computer located
    at Internet at IP address 96.248.146.217:










    Total elapsed testing time: 0.116 seconds


    Port
    Status Protocol and Application

    29000
    Closed Unknown Protocol for this port
    Unknown Application for this port

    The result of the port probe is shown above.


    and this one:


    GRC Port Authority Report created on UTC: 2009-02-06 at 03:27:43

    Results from probe of port: 29000

    0 Ports Open
    1 Ports Closed
    0 Ports Stealth
    1 Ports Tested

    THE PORT tested was found to be: CLOSED.

    TruStealth: FAILED - NOT all tested ports were STEALTH,
    - NO unsolicited packets were received,
    - A PING REPLY (ICMP Echo) WAS RECEIVED.


    I have messed with both static nat and dmz host (I know, but hey I am willing to try everything) as you can see (or at least it would appear to me) my router is properly configured for this. I really just can not justify spening 150$ in ten months for them to get online and tell me that I was right and it is there fault.
  • devildoc5reg
    devildoc5reg Posts: 0 Arc User
    edited February 2009
    Ok I had a 20 year usmc Communications and Data chief look over my router. He confirmed that my settings are GOOD. However I still cannot connect. Verizon still wants me to pay the money just to talk to a tech so he can type in the command to clear the block on the port!


    *EDIT* But there is something still wrong. The command you had me type into nmap shows that port is open unknown. but if I run a port specific nmap for that port is says closed unknown????? Anyone have any idea what could be going on here?
  • artja
    artja Posts: 6 Arc User
    edited February 2009
    Been trying to connect. I type in my udername and password, after a bit of time it says Server networking error. Would this be on my end or the servers end? If mine, im not sure what to do. I have allowed the port through my peer guardian, and even turned off peer guardian to see if it worked. Not sure what else I can do.
  • Shaketan - Heavens Tear
    Shaketan - Heavens Tear Posts: 4 Arc User
    edited February 2009
    My guess is that all this is on the servers-end. I was able to play last night, in the middle of the night, but when i wake up this morning at 5:30am, cant connect. It will pull up the patcher, let me start up the game, enter my login info, and then just sits there saying "Logging on, wait just a moment...." and doesn't move.
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