Crash to Desktop

bonewagon
bonewagon Posts: 0 Arc User
edited January 2009 in Support Desk
Whenever I'm in or around the area of Windswept Grasslands, I get multiple crashes to the desktop and the error report thing pops up. I have no problem logging back in, but if I stay in that area I end up crashing again and again. I've tried verifying my files but no change. I have no problems crashing in any other area.

Anyone else having this problem or have any ideas on how to fix it?
Post edited by bonewagon on

Comments

  • Untraceable - Sanctuary
    Untraceable - Sanctuary Posts: 3 Arc User
    edited January 2009
    yeah that happen to me too but i dont long out i just wait an the it came back
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited January 2009
    Please provide us the following fields from a DXdiag :
    System Tab - System Information box -
    Operating System :
    Processor :
    Memory :

    Display Tab - device box -
    Name:
    Chip Type:
    Approx Total Memory:

    Display Tab - driver box -
    Main Driver :
    Version :
    Date:

    To open a dxdiag :
    In Vista, type dxdiag in the Start menu search bar
    In other versions of Windows, type dxdiag in the Run command (Start > Run)
    [SIGPIC][/SIGPIC]
  • bonewagon
    bonewagon Posts: 0 Arc User
    edited January 2009
    System Tab - System Information box -
    Operating System : Windows XP Home Edition (5.1, Build 2600)
    Processor : AMD Athalon XP 2600+, MMX, 3DNow, ~2.1GHz
    Memory : 1024 MB RAM

    Display Tab - device box -
    Name: NVIDIA GeForce 7300 GT
    Chip Type: GeForce 7300 GT
    Approx Total Memory: 512.0 MB

    Display Tab - driver box -
    Main Driver : nv4_dsp.dll
    Version : 6.14.0011.7813 (English)
    Date: 9/17/08 08:55:00

    I know I have an older system, but it worked fine on the Malaysian version. The only difference in my machine is I updated my video card. Thanks for your time, guys b:pleased
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited January 2009
    Have you tried the most recent nvidia drivers?
    [SIGPIC][/SIGPIC]
  • Rhosan - Heavens Tear
    Rhosan - Heavens Tear Posts: 4 Arc User
    edited January 2009
    Updated my video driver and made sure I had the latest version of Direct X, and still having the problem. I'd just avoud the area it's happening in, but I'm at the lvl where all my missions are there. I tried sending in the error report a few times after it crashed, but got an error trying to reach the server.

    It's just so weird that the game crashes only in that area and nowhere else...

    BTW, I am the original poster. Just updated my avatar
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited January 2009
    What is the model number and brand for your system?
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • Rhosan - Heavens Tear
    Rhosan - Heavens Tear Posts: 4 Arc User
    edited January 2009
    It's a Compaq Presario, model DK216A-ABA-S4120WM NA120 (according to Dxdiag)
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited January 2009
    Ok, IF your system has integrated graphics, or was built that way, you can try seeing if there are drivers for your system here:

    http://welcome.hp.com/country/us/en/support.html
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • Teseanna - Heavens Tear
    Teseanna - Heavens Tear Posts: 1,021 Arc User
    edited January 2009
    A few days before the new patch...62...my client just started closing on its own. no error message. nothing, just shut down to the desktop. i can restart the client, but it seems 1 or 2 minutes into the game it quits to desktop again.

    Slight Edit by Darthpanda16: Please do not post full dxdiag logs here. Thanks!

    whats going on? i used to run the game so good...i mean i had the water turned off and the terrain was off. but it ran fine.

    today i cant play for more than 2 minutes at a time.

    Help!

    im sorry if this is too much info, but better safe than sorry.

    System Information
    Time of this report: 1/14/2009, 19:07:39
    Machine name: GAMEQUEEN
    Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
    Language: English (Regional Setting: English)
    System Manufacturer: n/a
    System Model: Product Name
    BIOS: Phoenix - AwardBIOS v6.00PG
    Processor: AMD Athlon(tm) XP 3000+, MMX, 3DNow, ~2.2GHz
    Memory: 1024MB RAM
    Page File: 383MB used, 2082MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode

    DxDiag Notes
    DirectX Files Tab: No problems found.
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: NVIDIA GeForce FX 5200
    Manufacturer: NVIDIA
    Chip type: GeForce FX 5200
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0322&SUBSYS_040710B0&REV_A1
    Display Memory: 128.0 MB
    Current Mode: 1152 x 864 (32 bit) (60Hz)
    Monitor: Default Monitor
    Monitor Max Res:
    Driver Name: nv4_disp.dll
    Driver Version: 6.14.0011.7519 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 5/16/2008 14:01:00, 6108928 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: nv4_mini.sys
    Mini VDD Date: 5/16/2008 14:01:00, 6557408 bytes
    Device Identifier: {D7B71E3E-4062-11CF-5F6E-0C2400C2CB35}
    Vendor ID: 0x10DE
    Device ID: 0x0322
    SubSys ID: 0x040710B0
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
    Deinterlace Caps: {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run

    Sound Devices
    Description: NVIDIA(R) nForce(TM) Audio
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: NFORCE_VAD
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: nvapu.sys
    Driver Version: 6.14.0442.0030 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 5/25/2004 15:58:04, 396032 bytes
    Other Files:
    Driver Provider: NVIDIA Corporation
    HW Accel Level: Full
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 200, 100000
    Static/Strm HW Mix Bufs: 256, 254
    Static/Strm HW 3D Bufs: 64, 64
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: Yes, Yes
    I3DL2(tm) Listen/Src: Yes, Yes
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run

    Sound Capture Devices
    Description: NVIDIA(R) nForce(TM) Audio
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: nvapu.sys
    Driver Version: 6.14.0442.0030 (English)
    Driver Attributes: Final Retail
    Date and Size: 5/25/2004 15:58:04, 396032 bytes
    Cap Flags: 0x41
    Format Flags: 0xCC0

    DirectMusic
    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    DLS Version: 1.00.0016.0002
    Acceleration: Enabled
    Ports: NVIDIA(R) Kernel Synthesizer, Hardware (Kernel Mode), Output, DLS, Internal, Default Port
    NVIDIA(R) nForce(TM) Audio, Software (Kernel Mode), Output, DLS, Internal
    Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    NVIDIA(R) DLS Synthesizer [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal
    Registry: OK
    Test Result: Not run

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No
    Registry: OK

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x10DE, 0x0067
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/13/2008 13:45:37, 59520 bytes
    | Driver: usbd.sys, 3/31/2003 07:00:00, 4736 bytes
    |
    +-+ Microsoft USB Wheel Mouse Optical
    | | Vendor/Product ID: 0x045E, 0x0040
    | | Location: Microsoft 3-Button Mouse with IntelliEye(TM)
    | | Matching Device ID: usb\vid_045e&pid_0040
    | | Service: HidUsb
    | | Driver: hidusb.sys, 4/13/2008 13:45:27, 10368 bytes
    | | Driver: hidclass.sys, 4/13/2008 13:45:26, 36864 bytes
    | | Driver: hidparse.sys, 4/13/2008 13:45:22, 24960 bytes
    | | Driver: hid.dll, 4/13/2008 19:11:54, 20992 bytes
    | |
    | +-+ Microsoft USB Wheel Mouse Optical
    | | | Vendor/Product ID: 0x045E, 0x0040
    | | | Matching Device ID: hid\vid_045e&pid_0040
    | | | Service: mouhid
    | | | Driver: mouclass.sys, 4/13/2008 13:39:47, 23040 bytes
    | | | Driver: mouhid.sys, 8/17/2001 15:48:00, 12160 bytes
    | |
    +-+ USB Human Interface Device
    | | Vendor/Product ID: 0x413C, 0x2105
    | | Location: Dell USB Keyboard
    | | Matching Device ID: usb\class_03&subclass_01
    | | Service: HidUsb
    | | Driver: hidusb.sys, 4/13/2008 13:45:27, 10368 bytes
    | | Driver: hidclass.sys, 4/13/2008 13:45:26, 36864 bytes
    | | Driver: hidparse.sys, 4/13/2008 13:45:22, 24960 bytes
    | | Driver: hid.dll, 4/13/2008 19:11:54, 20992 bytes
    | |
    | +-+ HID Keyboard Device
    | | | Vendor/Product ID: 0x413C, 0x2105
    | | | Matching Device ID: hid_device_system_keyboard
    | | | Service: kbdhid
    | | | Driver: kbdhid.sys, 4/13/2008 13:39:48, 14592 bytes
    | | | Driver: kbdclass.sys, 4/13/2008 13:39:47, 24576 bytes

    Gameport Devices

    PS/2 Devices
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: termdd.sys, 4/13/2008 19:13:20, 40840 bytes
    | Driver: kbdclass.sys, 4/13/2008 13:39:47, 24576 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/13/2008 19:13:20, 40840 bytes
    | Driver: mouclass.sys, 4/13/2008 13:39:47, 23040 bytes

    DirectPlay Service Providers
    DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
    Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

    DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
    DirectPlay Test Result: Not run
    Registry: OK

    DirectPlay Adapters
    DirectPlay8 Serial Service Provider: COM1
    DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

    DirectPlay Voice Codecs
    Voxware VR12 1.4kbit/s
    Voxware SC06 6.4kbit/s
    Voxware SC03 3.2kbit/s
    MS-PCM 64 kbit/s
    MS-ADPCM 32.8 kbit/s
    Microsoft GSM 6.10 13 kbit/s
    TrueSpeech(TM) 8.6 kbit/s

    DirectPlay Lobbyable Apps

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 96.1 GB
    Total Space: 238.5 GB
    File System: NTFS
    Model: ST3250820A

    Drive: K:
    Model: SAMSUNG DVD-ROM SD-816B
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 13:40:46, 62976 bytes

    Drive: G:
    Model: Compaq DVD-ROM DVD-116
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 13:40:46, 62976 bytes

    Drive: D:
    Model: PKR 1MZWP2J0TARW SCSI CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 13:40:46, 62976 bytes

    System Devices
    Name: NVIDIA GeForce FX 5200
    Device ID: PCI\VEN_10DE&DEV_0322&SUBSYS_040710B0&REV_A1\4&1B197270&1&00F0
    Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 6557408 bytes
    Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 6108928 bytes
    Driver: C:\WINDOWS\system32\nvsvc32.exe, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 159812 bytes
    Driver: C:\WINDOWS\system32\nvapi.dll, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 425984 bytes
    Driver: C:\WINDOWS\system32\nvcuda.dll, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 1241088 bytes
    Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 8769536 bytes
    Driver: C:\WINDOWS\system32\nvcpl.dll, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 13529088 bytes
    Driver: C:\WINDOWS\system32\nvmctray.dll, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 86016 bytes
    Driver: C:\WINDOWS\system32\nvwddi.dll, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 81920 bytes
    Driver: C:\WINDOWS\system32\nvnt4cpl.dll, 6.14.0010.11175 (English), 5/16/2008 14:01:00, 286720 bytes
    Driver: C:\WINDOWS\system32\nvmccs.dll, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 229376 bytes
    Driver: C:\WINDOWS\system32\nvdisps.dll, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 6582272 bytes
    Driver: C:\WINDOWS\system32\nvgames.dll, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 3391488 bytes
    Driver: C:\WINDOWS\system32\nvmccss.dll, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 188416 bytes
    Driver: C:\WINDOWS\system32\nvmobls.dll, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 1257472 bytes
    Driver: C:\WINDOWS\system32\nvvitvs.dll, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 3776512 bytes
    Driver: C:\WINDOWS\system32\nvwss.dll, 6.14.0011.7519 (English), 5/16/2008 14:01:00, 2629632 bytes
    Driver: C:\WINDOWS\help\nvcpl.hlp, 5/16/2008 14:01:00, 177897 bytes
    Driver: C:\WINDOWS\help\nvwcplen.hlp, 5/16/2008 14:01:00, 55444 bytes
    Driver: C:\WINDOWS\system32\nvcod.dll, 1.03.0000.0017 (English), 5/16/2008 14:01:00, 114688 bytes
    Driver: C:\WINDOWS\system32\nvcodins.dll, 1.03.0000.0017 (English), 5/16/2008 14:01:00, 114688 bytes

    Name: PCI standard RAM Controller
    Device ID: PCI\VEN_10DE&DEV_01EF&SUBSYS_904D1509&REV_A2\3&13C0B0C5&0&05
    Driver: n/a

    Name: PCI standard RAM Controller
    Device ID: PCI\VEN_10DE&DEV_01EE&SUBSYS_904D1509&REV_A2\3&13C0B0C5&0&02
    Driver: n/a

    Name: PCI standard RAM Controller
    Device ID: PCI\VEN_10DE&DEV_01ED&SUBSYS_904D1509&REV_A2\3&13C0B0C5&0&03
    Driver: n/a

    Name: PCI standard RAM Controller
    Device ID: PCI\VEN_10DE&DEV_01EC&SUBSYS_904D1509&REV_A2\3&13C0B0C5&0&04
    Driver: n/a

    Name: PCI standard RAM Controller
    Device ID: PCI\VEN_10DE&DEV_01EB&SUBSYS_904D1509&REV_A2\3&13C0B0C5&0&01
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10DE&DEV_01E8&SUBSYS_00000000&REV_A2\3&13C0B0C5&0&F0
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 13:36:44, 68224 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_10DE&DEV_01E0&SUBSYS_00000000&REV_A2\3&13C0B0C5&0&00
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10DE&DEV_006C&SUBSYS_00000000&REV_A3\3&13C0B0C5&0&40
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 13:36:44, 68224 bytes

    Name: NVIDIA(R) nForce(TM) MCP Audio Processing Unit
    Device ID: PCI\VEN_10DE&DEV_006B&SUBSYS_904D1509&REV_A2\3&13C0B0C5&0&28
    Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.5512 (English), 4/13/2008 20:11:56, 4096 bytes
    Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.5512 (English), 4/13/2008 20:12:42, 129536 bytes
    Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.5512 (English), 4/13/2008 15:16:36, 141056 bytes
    Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:14, 60160 bytes
    Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.5512 (English), 4/13/2008 15:19:42, 146048 bytes
    Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.5512 (English), 4/13/2008 14:45:16, 49408 bytes
    Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.5512 (English), 4/13/2008 20:12:46, 23552 bytes
    Driver: C:\WINDOWS\system32\drivers\nvax.sys, 6.14.0442.0030 (English), 5/25/2004 15:58:02, 48640 bytes
    Driver: C:\WINDOWS\system32\drivers\nvarm.sys, 6.14.0442.0030 (English), 5/25/2004 15:58:02, 66688 bytes
    Driver: C:\WINDOWS\system32\drivers\nvmcp.sys, 6.14.0442.0030 (English), 5/25/2004 15:58:04, 962560 bytes
    Driver: C:\WINDOWS\system32\drivers\nvapu.sys, 6.14.0442.0030 (English), 5/25/2004 15:58:04, 396032 bytes
    Driver: C:\WINDOWS\system32\nvack.dll, 6.14.0442.0030 (English), 5/25/2004 15:58:08, 7168 bytes
    Driver: C:\WINDOWS\system32\nvasio.dll, 6.14.0442.0030 (English), 5/25/2004 15:58:08, 30208 bytes
    Driver: C:\WINDOWS\system32\nvopenal.dll, 6.14.0442.0030 (English), 5/25/2004 15:58:06, 53760 bytes
    Driver: C:\WINDOWS\system32\OpenAL32.dll, 6.14.0442.0030 (English), 5/25/2004 15:58:00, 21504 bytes
    Driver: C:\WINDOWS\system32\ALut.dll, 6.14.0442.0030 (English), 5/25/2004 15:58:00, 5120 bytes
    Driver: C:\WINDOWS\system32\NVCOAD.DLL, 1.00.0000.0015 (English), 5/20/2004 10:11:34, 32256 bytes

    Name: NVIDIA(R) nForce(TM) Audio Codec Interface
    Device ID: PCI\VEN_10DE&DEV_006A&SUBSYS_904D1509&REV_A1\3&13C0B0C5&0&30
    Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.5512 (English), 4/13/2008 20:11:56, 4096 bytes
    Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.5512 (English), 4/13/2008 20:12:42, 129536 bytes
    Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.5512 (English), 4/13/2008 15:16:36, 141056 bytes
    Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:14, 60160 bytes
    Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.5512 (English), 4/13/2008 15:19:42, 146048 bytes
    Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.5512 (English), 4/13/2008 14:45:16, 49408 bytes
    Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.5512 (English), 4/13/2008 20:12:46, 23552 bytes
    Driver: C:\WINDOWS\system32\drivers\nvax.sys, 6.14.0442.0030 (English), 5/25/2004 15:58:02, 48640 bytes
    Driver: C:\WINDOWS\system32\drivers\nvarm.sys, 6.14.0442.0030 (English), 5/25/2004 15:58:02, 66688 bytes
    Driver: C:\WINDOWS\system32\drivers\nvmcp.sys, 6.14.0442.0030 (English), 5/25/2004 15:58:04, 962560 bytes
    Driver: C:\WINDOWS\system32\drivers\nvapu.sys, 6.14.0442.0030 (English), 5/25/2004 15:58:04, 396032 bytes
    Driver: C:\WINDOWS\system32\nvack.dll, 6.14.0442.0030 (English), 5/25/2004 15:58:08, 7168 bytes
    Driver: C:\WINDOWS\system32\nvasio.dll, 6.14.0442.0030 (English), 5/25/2004 15:58:08, 30208 bytes
    Driver: C:\WINDOWS\system32\nvopenal.dll, 6.14.0442.0030 (English), 5/25/2004 15:58:06, 53760 bytes
    Driver: C:\WINDOWS\system32\OpenAL32.dll, 6.14.0442.0030 (English), 5/25/2004 15:58:00, 21504 bytes
    Driver: C:\WINDOWS\system32\ALut.dll, 6.14.0442.0030 (English), 5/25/2004 15:58:00, 5120 bytes
    Driver: C:\WINDOWS\system32\NVCOAD.DLL, 1.00.0000.0015 (English), 5/20/2004 10:11:34, 32256 bytes

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_10DE&DEV_0068&SUBSYS_904D1509&REV_A4\3&13C0B0C5&0&12
    Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/13/2008 13:45:35, 30208 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 13:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 19:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 13:45:37, 59520 bytes
    Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/13/2008 19:11:54, 7168 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_10DE&DEV_0067&SUBSYS_904D1509&REV_A4\3&13C0B0C5&0&11
    Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/13/2008 13:45:35, 17152 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 13:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 19:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 13:45:37, 59520 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_10DE&DEV_0067&SUBSYS_904D1509&REV_A4\3&13C0B0C5&0&10
    Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/13/2008 13:45:35, 17152 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 13:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 19:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 13:45:37, 59520 bytes

    Name: NVIDIA nForce MCP Networking Controller
    Device ID: PCI\VEN_10DE&DEV_0066&SUBSYS_904D1509&REV_A1\3&13C0B0C5&0&20
    Driver: C:\WINDOWS\system32\DRIVERS\NVENET.sys, 4.14.0001.0313 (English), 11/26/2002 15:52:00, 80896 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\jedih2rx.bin, 11/26/2002 15:52:00, 1024 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\ramsed.bin, 11/26/2002 15:52:00, 122 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\jedireg.pat, 11/26/2002 15:52:00, 42 bytes

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_10DE&DEV_0065&SUBSYS_904D1509&REV_A2\3&13C0B0C5&0&48
    Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/13/2008 13:40:29, 24960 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/13/2008 13:40:30, 96512 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/17/2001 16:51:52, 3328 bytes

    Name: SM Bus Controller
    Device ID: PCI\VEN_10DE&DEV_0064&SUBSYS_904D1509&REV_A2\3&13C0B0C5&0&09
    Driver: n/a

    Name: PCI standard ISA bridge
    Device ID: PCI\VEN_10DE&DEV_0060&SUBSYS_00000000&REV_A4\3&13C0B0C5&0&08
    Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/13/2008 13:36:41, 37248 bytes
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited January 2009
    What is the make and model number of your PC? The dxdiag doesn't show the info.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • Teseanna - Heavens Tear
    Teseanna - Heavens Tear Posts: 1,021 Arc User
    edited January 2009
    sorry...

    don't laugh...

    eMachines
    T3065
    AMD Athlon XP 3000+

    2.17 GHz 1.00 GB RAM

    EDIT: and i just learned, i dont need to be in-game for it to crash. i alt-tabbed and watched the client vanish. no error message at all.

    Also, the player vendor names are P-3456789 dont know if thats important, but i cant see player shop names.
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited January 2009
    You may have to use the drivers for eMachines. nVidia's may not work right.

    Please see the support links list here:

    http://pwi-forum.perfectworld.com/showpost.php?p=1260152&postcount=30

    EDIT: There have been issues with using nVidia's direct/native drivers on proprietary nVidia integrated chipsets, mainly overheating.

    So if there are drivers for your chipset from the computer manufacturer, you will have to go with those, as they have been optimized for your system.

    The downside is, they may never be updated, or work right for your games, versus using the same chipset as an add-on graphics card using the direct nVidia drivers.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited January 2009
    I'd recommend running a verify from the launcher, and the 7.2008 drivers if the ones DarthPanda recommended do not resolve the issue..
    [SIGPIC][/SIGPIC]
  • Rhosan - Heavens Tear
    Rhosan - Heavens Tear Posts: 4 Arc User
    edited January 2009
    Did some updating and so far, everything seems stable again. Thanks for the advice, guys b:victory
  • Cherryripe - Sanctuary
    Cherryripe - Sanctuary Posts: 19 Arc User
    edited January 2009
    try run as administrator, right click the short cut and click run as administator , that helps me with a few bugs.
  • Rhosan - Heavens Tear
    Rhosan - Heavens Tear Posts: 4 Arc User
    edited January 2009
    Well, I was wrong...got a mission back in the Windswept Grasslands and started crashing to desktop again. I'll try doing another verify, and if that doesn't fix it, I guess I'll try a new install of the game.
  • srazor
    srazor Posts: 0 Arc User
    edited January 2009
    Hey there, this is my 1st post, and 1st of all i would like to congratulate you guys for the excelente job on this game.
    Been reading forum since i started this game like 2 weeks ago. but i came up with this same problem, at 1st i though it was a random crash, but there isn't a day that i don't crash like 20 times.annoying.
    so here's a everest summary of my system.
    there wass 6k of lines so i pasted the most importants. if there is something else you may need to know, let me know plz..

    Thank you for your time.


    Computer:
    Computer Type ACPI Multiprocessor PC
    Operating System Microsoft Windows XP Professional
    OS Service Pack Service Pack 3
    Internet Explorer 7.0.5730.13 (IE 7.0)
    DirectX 4.09.00.0904 (DirectX 9.0c)

    Motherboard:
    CPU Type DualCore Intel Core 2 Duo E6750, 2666 MHz (8 x 333)
    Motherboard Name Asus P5KPL (3 PCI, 1 PCI-E x1, 1 PCI-E x16, 4 DDR2 DIMM, Audio, Gigabit LAN)
    Motherboard Chipset Intel Bearlake G31
    System Memory 2048 MB (DDR2-800 DDR2 SDRAM)
    DIMM1: Corsair XMS2 CM2X1024-6400 1 GB DDR2-800 DDR2 SDRAM (5-5-5-18 @ 400 MHz) (4-4-4-13 @ 270 MHz)
    DIMM3: Corsair XMS2 CM2X1024-6400 1 GB DDR2-800 DDR2 SDRAM (5-5-5-18 @ 400 MHz) (4-4-4-13 @ 270 MHz)
    BIOS Type AMI (08/22/08)

    Display:
    Video Adapter NVIDIA GeForce 8600 GT (1024 MB)
    3D Accelerator nVIDIA GeForce 8600 GT
    Monitor Plug and Play Monitor [NoDB] (17051)

    Multimedia:
    Audio Adapter Realtek ALC662 @ Intel 82801GB ICH7 - High Definition Audio Controller [A-1]

    Storage:
    IDE Controller Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
    IDE Controller Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
    Storage Controller MagicISO SCSI Host Controller
    Disk Drive SAMSUNG HD501LJ (500 GB, 7200 RPM, SATA-II)
    Optical Drive ATAPI DVD A DH20A1S (DVD+R9:8x, DVD-R9:8x, DVD+RW:20x/8x, DVD-RW:20x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)
    Optical Drive MagicISO Virtual DVD-ROM0000
    SMART Hard Disks Status OK

    Partitions:
    C: (NTFS) 195.3 GB (142.0 GB free)
    D: (NTFS) 270.4 GB (27.5 GB free)
    Total Size 465.8 GB (169.5 GB free)

    Input:
    Keyboard HID Keyboard Device
    Mouse HID-compliant mouse

    Network:
    Primary IP Address 192.168.0.3
    Primary MAC Address 00-1D-60-7B-68-C6
    Network Adapter Atheros L1 Gigabit Ethernet 10/100/1000Base-T Controller (192.168.0.3)

    Peripherals:
    Printer Microsoft Office Document Image Writer
    Printer Microsoft XPS Document Writer
    USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
    USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
    USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
    USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
    USB2 Controller Intel 82801GB ICH7 - Enhanced USB2 Controller [A-1]
    USB Device USB Composite Device
    USB Device USB Human Interface Device
    USB Device USB Human Interface Device
    USB Device USB Human Interface Device

    DMI:
    DMI BIOS Vendor American Megatrends Inc.
    DMI BIOS Version 0703
    DMI System Manufacturer System manufacturer
    DMI System Product System Product Name
    DMI System Version System Version
    DMI System Serial Number System Serial Number
    DMI System UUID 607ED72A-7C7EDC11-A0D2001D-607B68C6
    DMI Motherboard Manufacturer ASUSTeK Computer INC.
    DMI Motherboard Product P5KPL
    DMI Motherboard Version Rev 1.xx
    DMI Motherboard Serial Number MT707AK01313165
    DMI Chassis Manufacturer Chassis Manufacture
    DMI Chassis Version Chassis Version
    DMI Chassis Serial Number Chassis Serial Number
    DMI Chassis Asset Tag Asset-1234567890
    DMI Chassis Type Desktop Case
    DMI Total / Free Memory Sockets 4 / 2


    [ DMI ]

    [ BIOS ]

    BIOS Properties:
    Vendor American Megatrends Inc.
    Version 0703
    Release Date 08/22/2008
    Size 1024 KB

    [ Motherboard ]

    Motherboard Properties:
    Manufacturer ASUSTeK Computer INC.
    Product P5KPL
    Version Rev 1.xx
    Serial Number MT707AK01313165


    [ Memory Controller ]

    Memory Controller Properties:
    Error Detection Method 64-bit ECC
    Error Correction None
    Supported Memory Interleave 1-Way
    Current Memory Interleave 1-Way
    Supported Memory Speeds 70ns, 60ns
    Supported Memory Types DIMM, SDRAM
    Supported Memory Voltages 3.3V
    Maximum Memory Module Size 2048 MB
    Memory Slots 4

    [ Processors / Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz ]

    Processor Properties:
    Manufacturer Intel
    Version Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz
    Serial Number To Be Filled By O.E.M.
    Asset Tag To Be Filled By O.E.M.
    Part Number To Be Filled By O.E.M.
    External Clock 333 MHz
    Maximum Clock 3800 MHz
    Current Clock 2666 MHz
    Type Central Processor
    Voltage 1.3 V
    Status Enabled
    Upgrade Socket LGA775
    Socket Designation Socket 775

    [ Caches / L1-Cache ]

    Cache Properties:
    Type Internal
    Status Enabled
    Operational Mode Write-Back
    Associativity 8-way Set-Associative
    Maximum Size 64 KB
    Installed Size 64 KB
    Error Correction Parity
    Socket Designation L1-Cache

    [ Caches / L2-Cache ]

    Cache Properties:
    Type Internal
    Status Enabled
    Operational Mode Write-Back
    Associativity 8-way Set-Associative
    Maximum Size 4096 KB
    Installed Size 4096 KB
    Error Correction Single-bit ECC
    Socket Designation L2-Cache

    [ Overclock ]

    CPU Properties:
    CPU Type DualCore Intel Core 2 Duo E6750
    CPU Alias Conroe
    CPU Stepping G0
    Engineering Sample No
    CPUID CPU Name Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz
    CPUID Revision 000006FBh
    CPU VID 1.1875 V

    CPU Speed:
    CPU Clock 1998.0 MHz (original: 2667 MHz)
    CPU Multiplier 6x
    CPU FSB 333.0 MHz (original: 333 MHz)
    Memory Bus 399.6 MHz
    DRAM:FSB Ratio 12:10

    CPU Cache:
    L1 Code Cache 32 KB per core
    L1 Data Cache 32 KB per core
    L2 Cache 4 MB (On-Die, ECC, ASC, Full-Speed)

    Motherboard Properties:
    Motherboard ID 64-0703-000001-00101111-082208-Bearlake$A0820000_BIOS DATE: 08/22/08 13:39:33 VER: 08.00.12
    Motherboard Name Asus P5KPL (3 PCI, 1 PCI-E x1, 1 PCI-E x16, 4 DDR2 DIMM, Audio, Gigabit LAN)

    Chipset Properties:
    Motherboard Chipset Intel Bearlake G31
    Memory Timings 5-5-5-18 (CL-RCD-RP-RAS)
    Command Rate (CR) 1T
    DIMM1: Corsair XMS2 CM2X1024-6400 1 GB DDR2-800 DDR2 SDRAM (5-5-5-18 @ 400 MHz) (4-4-4-13 @ 270 MHz)
    DIMM3: Corsair XMS2 CM2X1024-6400 1 GB DDR2-800 DDR2 SDRAM (5-5-5-18 @ 400 MHz) (4-4-4-13 @ 270 MHz)

    BIOS Properties:
    System BIOS Date 08/22/08
    Video BIOS Date 10/19/07
    DMI BIOS Version 0703

    Graphics Processor Properties:
    Video Adapter Gainward GeForce 8600 GT
    GPU Code Name G84GT (PCI Express 1.0 x16 10DE / 0402, Rev A1)
    GPU Clock (Geometric Domain) 594 MHz (original: 600 MHz)
    GPU Clock (Shader Domain) 1458 MHz (original: 1440 MHz)
    Memory Clock 499 MHz (original: 500 MHz)

    [ Sensor ]

    Sensor Properties:
    Sensor Type Winbond W83627DHG (ISA 290h)
    GPU Sensor Type Diode (NV-Diode)
    Motherboard Name Asus P5KPL
    Chassis Intrusion Detected No

    Temperatures:
    Motherboard 36
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited January 2009
    Please install updated graphics drivers and run a Verify from the Launcher.
    [SIGPIC][/SIGPIC]
  • srazor
    srazor Posts: 0 Arc User
    edited January 2009
    Thank u for your repply, i did the update to the last nvidia drivers 181.22_geforce_winxp_32bit_english_whql.. and still the same problem..
    any other ideas why this can be happening?

    Thank u b:victory
This discussion has been closed.