HELP! Game start's and goes away!

Posts: 2 Arc User
edited January 2009 in Support Desk
I need help, i downloaded it.
And I waited for the update's and those done so i click on 'start' then i see the game his mouse and then black screen and it goes away!
How i fix this?! I'm a dutch player.b:cry
Post edited by jeffreyjessica on

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  • Posts: 9,471 Arc User
    edited December 2008
    Make sure that you downloaded the game from here:
    http://pwi.perfectworld.com/download

    Please review the installation and patching information here:
    http://pwi-forum.perfectworld.com/showthread.php?t=87242
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
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  • Posts: 2 Arc User
    edited December 2008
    I need help, i downloaded it.
    And I waited for the update's and those done so i click on 'start' then i see the game his mouse and then black screen and it goes away!
    How i fix this?! I'm a dutch player.b:cry
    Make sure that you downloaded the game from here:
    http://pwi.perfectworld.com/download

    Please review the installation and patching information here:
    http://pwi-forum.perfectworld.com/showthread.php?t=87242


    To enjoy Perfect World International you need to install the client.
    File size : 2.4GB - Client version : 3 - Released: August 2008

    And then i clicked the 'Perfect world,Direct Download'...
    What now? :o
  • Posts: 3,184 Arc User
    edited December 2008
    JeffreyJessica, can you tell us whether your Patcher looks like this? Specifically, I need to know what Version Number you're getting, and whether the symbol at the top middle says Perfect World International, Perfect World International : The Lost Empire, or something else.

    You should see news-related information where I have a blank brown box; on the far right there will

    Can you provide us the following fields from a DXdiag :
    System Tab - System Information box -
    Operating System :
    Processor :
    Memory :

    Display Tab - device box -
    Name:
    Chip Type:
    Approx Total Memory:

    Display Tab - driver box -
    Main Driver :
    Version :
    Date:

    To open a dxdiag :
    In Vista, type dxdiag in the Start menu search bar
    In other versions of Windows, type dxdiag in the Run command (Start > Run)

    If you do not see the Perfect World International : The Lost Empire or Perfect World International at the top of the Launcher, please follow the instructions at this post.
    [SIGPIC][/SIGPIC]
  • Posts: 0 Arc User
    edited January 2009
    if u have the system it should run if not than if u use mods some games dont run with the mods active like Oblivion. and also u mite be on a older model than the one that is used so check that if all else fails than download again
  • Posts: 90 Arc User
    edited January 2009
    avloki23 wrote: »
    if u have the system it should run if not than if u use mods some games dont run with the mods active like Oblivion. and also u mite be on a older model than the one that is used so check that if all else fails than download again

    There ain't mods on this game like oblivion...he just needs to patch the game to v68 and have the right system requirements.
    [SIGPIC]http://img66.imageshack.us/img66/9623/catlauncherqj2.png[/SIGPIC]
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