A problem.

Dimitriys - Sanctuary
Dimitriys - Sanctuary Posts: 7 Arc User
edited January 2009 in Support Desk
So when I'm playing the game, after some time it all of a sudden won't show anything on the screen, like the Monitor isn't connected, so I have to restart the computer. I have already tried verifying it, still the problem exists. I have a RADEON 9200 video card.
Post edited by Dimitriys - Sanctuary on

Comments

  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited January 2009
    Please disconnect and reconnect all relevant cables VGA or DVI between the monitor and computer, and provide us the following fields from a DXdiag :
    System Tab - System Information box -
    Operating System :
    Processor :
    Memory :

    Display Tab - device box -
    Name:
    Chip Type:
    Approx Total Memory:

    Display Tab - driver box -
    Main Driver :
    Version :
    Date:

    To open a dxdiag :
    In Vista, type dxdiag in the Start menu search bar
    In other versions of Windows, type dxdiag in the Run command (Start > Run)
    [SIGPIC][/SIGPIC]
  • Dimitriys - Sanctuary
    Dimitriys - Sanctuary Posts: 7 Arc User
    edited January 2009
    System Tab - System Information box -
    Operating System : Microsoft Windows XP Professional (5.1, Build 2600)
    Processor : Intel(R) D CPU 3.20GHz (2 CPUs)
    Memory : 1278MB RAM

    Display Tab - device box -
    Name: RADEON 9200
    Chip Type: RADEON 9250.9200 Series AGP (0x5961)
    Approx Total Memory: 128.0 MB

    Display Tab - driver box -
    Main Driver : ati2dvag.dll
    Version : 6.14.0010.6614 (English)
    Date: 5/3/2006 08:51:00
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited January 2009
    Please try the Catalyst 6.11s.
    [SIGPIC][/SIGPIC]
  • Dimitriys - Sanctuary
    Dimitriys - Sanctuary Posts: 7 Arc User
    edited January 2009
    It didn't change anything.


    I don't know if this will help with solving the problem, but when I turn on the game, A loud whirling sound comes on like a noisy fan.
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited January 2009
    That could be relevant. If you're comfortable dealing with the internals of a computer case, please make sure that nothing's obstructing your GPU card's fan or heatsink or nearby fans.
    [SIGPIC][/SIGPIC]
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