Unexpected Software Error, It Keeps On Happening

mettiidore
mettiidore Posts: 2 Arc User
edited January 2009 in Support Desk
Well, I downloaded this game about a week ago. And after about three days of playing, it comes up with this
ReportBugs
"Unexpected software error occured.
Please submit error report.
thank you."
so I exited out of that and then when I went into the game again, monsters and NPC's and things say "ERR" in big red letters. and the graphics and things are just blue.
So, i re-installed the game, and the same thing keeps on happening after a couple of days. And sometimes, after I re-install the game, and I click start, everything loads fine, and the window comes up (i play in windowed), then a second later it disappears.

Can someone please tell me whats going and HOW TO FIX IT!!! IT'S DRIVING ME NUTS!!!
Post edited by mettiidore on

Comments

  • Subsuba - Lost City
    Subsuba - Lost City Posts: 10 Arc User
    edited January 2009
    PS. i've tried verifying it as well.
  • aryannamage
    aryannamage Posts: 0 Arc User
    edited January 2009
    Could you please provide us the following fields from a DXdiag :
    System Tab - System Information box -
    Operating System :
    Processor :
    Memory :

    Display Tab - device box -
    Name:
    Chip Type:
    Approx Total Memory:

    Display Tab - driver box -
    Main Driver :
    Version :
    Date:

    To open a dxdiag :
    In Vista, type dxdiag in the Start menu search bar
    In other versions of Windows, type dxdiag in the Run command (Start > Run)
    [SIGPIC][/SIGPIC]
  • Subsuba - Lost City
    Subsuba - Lost City Posts: 10 Arc User
    edited January 2009
    System Tab - System Information box -
    Operating System : microsof windows xp home edition (5.1, build 2600)
    Processor : Intel(R) Pentium (R) 4 CPU 3.00GHz (2CPUs), ~3.0GHz
    Memory : 512MB RAM

    Display Tab - device box -
    Name: RADEON 9200 SERIES
    Chip Type: RADEON 9250/ 9200 series AGP (0x5964)
    Approx Total Memory: 128.0 MB

    Display Tab - driver box -
    Main Driver : ati2dvag.dll
    Version : 6.14.0010.6614(English)
    Date: 4/05/2006 05:51:00
  • aryannamage
    aryannamage Posts: 0 Arc User
    edited January 2009
    Okay try this to start you off please. Also please roll back your driver to the Catalyst 7.7 found here. Newer updates are a bit dotty and don't work very well.
    [SIGPIC][/SIGPIC]
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