Patching problem take two (gattsuru read please)
sidewalk
Posts: 0 Arc User
Hi,
according to this topic:
http://pwi-forum.perfectworld.com/showthread.php?t=139422&page=2
Moderator gattsuru asked me... (see first post on the above url)
and now i get a 404 error with a line and below it there stands "NGINX"
but i still cant update the game or manual patch.
ive gotten the 51 version from a friend, was hoping to play but u guys made another patch (dam it ))
so now i am here again and cant play / cant update / patch
- - - yes technical support mailed me with the same question, what i already have answered in the url above, so this is not usefull for me (already waiting a month to play) - - -
but becouse i dont have the 403 error anymore but the nginx text maybe you can help me out now.
thanks alot
according to this topic:
http://pwi-forum.perfectworld.com/showthread.php?t=139422&page=2
Moderator gattsuru asked me... (see first post on the above url)
and now i get a 404 error with a line and below it there stands "NGINX"
but i still cant update the game or manual patch.
ive gotten the 51 version from a friend, was hoping to play but u guys made another patch (dam it ))
so now i am here again and cant play / cant update / patch
- - - yes technical support mailed me with the same question, what i already have answered in the url above, so this is not usefull for me (already waiting a month to play) - - -
but becouse i dont have the 403 error anymore but the nginx text maybe you can help me out now.
thanks alot
Post edited by sidewalk on
0
Comments
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You could have just bumped the older post; I do try to read everything.
If you're getting the nginx text, that means that you can communicate over TCP port 80 with the patch servers. Please check Windows Firewall (it has a nasty habit of being automatically turned on), and either disable it temporarily or add exceptions for the elememtclient.exe, patcher.exe, and launcher.exe files from the C:\Program Files\Perfect World Entertainment folders.
You said in the other thread that you do not have a router. What type of network connection are you using?[SIGPIC][/SIGPIC]0 -
And seriously, why make another patch when they know for a fact the patch earlier was a constant nuisance, with the update server failing. I read the patch notes, saying that they need to remove the items for christmas and all that, but couldn't they have figured that one out before on the earlier patch?WoW has 11 Million people playing. 11 million people also bought the Sega Dreamcast console. Proof that 11 million people can collectively do something stupid.
Chill with me on Twitter: twitter.com/Bioturn
Now! This is it! Now is the time to choose! Die and be free of pain or live and fight your sorrow! Now is the time to shape your stories! Your fate is in your hands! - Auron (Final Fantasy X)0 -
What type of network connection are you using?
i am using a broadband connection (my speed is 1.8 MB/s )
i have added the port 29000 and the .exe files to the firewall, and even turned of the firewall, but nothing helps.0 -
A broadband connection with no router on your end, or did I get two conversations confused? Are we talking a cellular WAN card, an internal DSL or cable modem, or does your ISP bring ethernet directly to the house? Are there any proxy servers configured?[SIGPIC][/SIGPIC]0
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- i got a cable modem (friend of mine got dsl but has the same problem as me)
- i dont have/use a router
- firewall is turned off
the wierd thing is:
start launcher - you get a little square splash screen, what says: conecting to server - then it says: update completed
so why is that going good? and in the launcher not?
this is so confusing if i dont know how this can be.0 -
The smaller updater usually just ignores major errors, so it's not too indicative of anything. Can you check your proxy settings in Internet Explorer? Tools -> Internet Options, click the Connections Tab, then the LAN Settings button. They're described in the bottom half of that window.[SIGPIC][/SIGPIC]0
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i dont use any proxy (actually i tried to use a proxy but it wont help)0
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Bioturn - Heavens Tear wrote: »And seriously, why make another patch when they know for a fact the patch earlier was a constant nuisance, with the update server failing. I read the patch notes, saying that they need to remove the items for christmas and all that, but couldn't they have figured that one out before on the earlier patch?
because the FIXED the other patch, thats what the patch right after it was, and its not like they should stop patching all together, or the game woudl be how it is now and never have anything new implimented[SIGPIC][/SIGPIC]0 -
Hi again,
I have gotten the updated game from my dad. (version 52)
now i can start the game, BUT a notice screen is showing nothing,
ok i ignore that and press on next. Now i need to login, but here it says:
logging in to the game, please wait. and then it says unable to connect server.
dam i really wanted to play but even here i cant connect with the game server.
what can i do know?0 -
Please go to Start Menu -> Control Panel -> Windows Firewall. Make sure it is turned completely off, and even if it is, click the radio button for off anyway. Look at your system tray (to the left of the Windows clock), and look for any software that lists anything like Security, Antivirus, Firewall, or Guardian, and look through the included information for that software for how to set an explicit allow for the Perfect World Elementclient.exe and/or TCP port 29000.
If that does not appear to fix the problem, please provide us the text of a hijackthis log. I'd also recommend, again, contacting support ticketing.[SIGPIC][/SIGPIC]0 -
firewall is always off (checked it again and it is still off)
i emailed the technical support, after a few emails, he/she forwarded the email to someone who maybe can ddo something about it, but he also said that he dint know if he/she will contact me. and after that he told me to ask here on the forums to, so thats why i am keep going to look for a fix.
here is the log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:43:39, on 19-12-2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Fraps\fraps.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Lavalys\EVEREST Ultimate Edition\everest.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDMedia.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files (x86)\CyberLink\Shared Files\brs.exe
C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe
E:\SABnzbd.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_04\bin\ssv.dll
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files (x86)\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
O4 - HKLM\..\Run: [RemoteControl8] "C:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe"
O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD8\Language\Language.exe"
O4 - HKLM\..\Run: [BDRegion] "C:\Program Files (x86)\Cyberlink\Shared Files\brs.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [Fraps] C:\FRAPS\FRAPS.EXE
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: EVEREST Ultimate Edition.lnk = C:\Program Files (x86)\Lavalys\EVEREST Ultimate Edition\everest.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab_srl.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files (x86)\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\SysWOW64\IoctlSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files (x86)\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 8242 bytes0 -
Hi again,
I have gotten the updated game from my dad. (version 52)
now i can start the game, BUT a notice screen is showing nothing,
ok i ignore that and press on next. Now i need to login, but here it says:
logging in to the game, please wait. and then it says unable to connect server.
dam i really wanted to play but even here i cant connect with the game server.
what can i do know?
The notice page will usually be empty unless the PWI staff posts something on it, quite rare though. Try resetting your internet, unplugging it for 10 secs and plugging it back in, but that is all outside of PW and nothing else running. If that does not work, I suggest getting better internetb:bye[SIGPIC][/SIGPIC]0 -
ive done that a couple of timesTry resetting your internet, unplugging it for 10 secs and plugging it back in
dont know if you readed the whole topic(s)
but 2 friends of my have the same problem, and all of us have a diffrend connection0 -
The HijackThis looks normal (well, for Vista; the permissions scheme is why you're getting file missings, since those files have to be there).
... Let's start at the basics. Please download and install nmap. Go to C:\Program Files (x86)\Nmap\zenmap\zenmap.exe, double-click that file, and in the resulting window, type in the command "nmap -p29000 -PN pwigc3.perfectworld.com", click scan, and wait til you see the word "unknown" pop up, and tell us what results you get..[SIGPIC][/SIGPIC]0 -
dont get the "unknown"
but here is the result
Starting Nmap 4.76 ( http://nmap.org ) at 2008-12-19 19:23 West-Europa (standaardtijd)
Warning: Hostname pwigc3.perfectworld.com resolves to 8 IPs. Using 64.74.134.31.
Interesting ports on smtp.perfectworldinternational.com (64.74.134.31):
PORT STATE SERVICE
29000/tcp open unknown
Nmap done: 1 IP address (1 host up) scanned in 1.22 seconds
here ive putted it in the target field
Starting Nmap 4.76 ( http://nmap.org ) at 2008-12-19 19:27 West-Europa (standaardtijd)
Failed to resolve given hostname/IP: Starting. Note that you can't use '/mask' AND '1-4,7,100-' style IP ranges
Failed to resolve given hostname/IP: Nmap. Note that you can't use '/mask' AND '1-4,7,100-' style IP ranges
Invalid target host specification: 4.76
QUITTING!0 -
All right. That demonstrates that there is no issue on a general level outside of your computer -- a packet was able to get from your machine to the game servers easily and fairly quickly.
Please run a netstat -o from the command line, and show us the results.[SIGPIC][/SIGPIC]0 -
here we go
Starting Nmap 4.76 ( http://nmap.org ) at 2008-12-19 19:56 West-Europa (standaardtijd)
Invalid host expression: c:\users\admini~1\appdata\local\temp\zenmap-ctct_l.xml -- colons only allowed in IPv6 addresses, and then you need the -6 switch
QUITTING!0 -
Sorry, netstat -o from the Windows Command line (Start -> type CMD into the Start Search window, press Enter).[SIGPIC][/SIGPIC]0
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here a screenshot
0 -
I can play again, and figuret out by my self.
actually its prtty easy ive installed an other windows vista version and now it works for the full 100% b:laugh
- -thanks to all who have tried to help me- -0
This discussion has been closed.
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