Strange Error Message.

Demoiselle - Lost City
Demoiselle - Lost City Posts: 11 Arc User
edited December 2008 in Support Desk
Just finished Dl'ing PW and im getting the stange error message i cant read again. I have DirectX , as well as the East Asian languages. I've also updated all of my drivers. Any idea's?
Post edited by Demoiselle - Lost City on

Comments

  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited December 2008
    You're sure you have East Asian language support installed?


    Can you list the following fields from a DXDIAG:
    System Tab - System Information box -
    Operating System :
    Processor :
    Memory :

    Display Tab - device box -
    Name:
    Chip Type:
    Approx Total Memory:

    Display Tab - driver box -
    Main Driver :
    Version :
    Date:

    To open a dxdiag :
    In Vista, type dxdiag in the Start menu search bar
    In other versions of Windows, type dxdiag in the Run command (Start > Run)
    [SIGPIC][/SIGPIC]
  • Demoiselle - Lost City
    Demoiselle - Lost City Posts: 11 Arc User
    edited December 2008
    System Tab - System Information box -
    Operating System :Microsoft Windows XP Professional (5.1, Build 2600)
    Processor : Intel(R) Pentium(R) 4 CPU 2.60GHz (2 CPUs)
    Memory :504MB RAM

    Display Tab - device box -
    Name:
    Chip Type: n/a
    Approx Total Memory: n/a

    Display Tab - driver box -
    Main Driver : vga.dll
    Version : 5.01.2600.0000
    Date:8/23/2001

    D:

    Yes, Im positive it is installed.
  • aryannamage
    aryannamage Posts: 0 Arc User
    edited December 2008
    Updating your drivers is the first thing I would recommend.

    Microsoft Direct X:
    http://www.microsoft.com/downloads/B...n&categoryid=2


    I wonder why your graphicscard doesn't show up though. Any idea if you have one and what kind it is?
    [SIGPIC][/SIGPIC]
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited December 2008
    Yeah, that looks like you've got no graphics driver but the default Windows one, which means that you're unable to get any DirectX or OpenGL commands through hardware.

    If you're not aware what your graphics card is, you may be able to detect it using a program like Everest, or on a desktop by popping the case open and looking for a graphics card name or (if you're using onboard graphics) the motherboard's name.
    [SIGPIC][/SIGPIC]
  • Demoiselle - Lost City
    Demoiselle - Lost City Posts: 11 Arc User
    edited December 2008
    aryannamage wrote: »
    Updating your drivers is the first thing I would recommend.

    Microsoft Direct X:
    http://www.microsoft.com/downloads/B...n&categoryid=2


    I wonder why your graphicscard doesn't show up though. Any idea if you have one and what kind it is?


    I have already updated and installed DirectX. I'm not sure about my graphicscard though. I'm not sure how i can check it.
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited December 2008
    Go to this website: http://www.srtest.com/referrer/srtest

    and install their little app.

    Then use their website to see what your system specs are. Pick a few different games from the list, similar to PWI.

    It should tell you what some of your info is and whether it can run some other games.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • daddyj
    daddyj Posts: 29 Arc User
    edited December 2008
    A simular game off there list would be what ??? Thanks
  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited December 2008
    City of Heroes, EverQuest II, and World of Warcraft would all be decent benchmarks for PWI.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
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