Game Crashes after loading

crossfire64
crossfire64 Posts: 6 Arc User
edited December 2008 in Support Desk
I've had trouble logging in recently. Whenever I'd get into the game it'd crash and go back to my desktop.

Didn't have this trouble before 40. I've tried minimizing activity over the whole computer and just ran PW. Still crashed so I don't think my comps overloading.

I meet the requirements, and once again it never happened before update 40.

Any suggestions?
Post edited by crossfire64 on

Comments

  • toddooo
    toddooo Posts: 1 Arc User
    edited November 2008
    the same thing is happening to me i dont know what to do!
    CrossFire do u think its coz of the 40 patch or our own specifications.
    Toddooo
  • crossfire64
    crossfire64 Posts: 6 Arc User
    edited November 2008
    not sure, thats why i came here, I've already tried several times to fix this so i dunno. but I'm thinking its the 40 patch.
  • zeanea
    zeanea Posts: 0 Arc User
    edited November 2008
    I'm experiencing the same problem. The game crashes, actually my whole comp system crashes after playing in PW. Tried NOT playing for an hour, nothing happens. The moment I start playing, it crashes after awhile. The timing is of the crash is random as well. Test run the entire day, which I can safely assume that it is indeed PW causing the crash. This also happens after the patch where the Charms are fixed, previously was fine.
  • crossfire64
    crossfire64 Posts: 6 Arc User
    edited November 2008
    Yea I was achtually able to play for five minutes just now before it crashed again. its definately not my system.
  • Camryah - Heavens Tear
    Camryah - Heavens Tear Posts: 62 Arc User
    edited November 2008
    By the looks of it, everyone's having different problems with the new patch. I used to have fairly smooth motion, ever since the patch it's been hell. Someone else had a problem too, said it didn't happen until after this last patch.
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited November 2008
    Please try a Verify from the Launcher, and possibly running in Windowed mode.
    [SIGPIC][/SIGPIC]
  • crossfire64
    crossfire64 Posts: 6 Arc User
    edited November 2008
    Didn't help, still crashed after afew seconds of play.
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited November 2008
    can you list the following fields from a DXDIAG?
    System Tab - System Information box -
    Operating System :
    Processor :
    Memory :

    Display Tab - device box -
    Name:
    Chip Type:
    Approx Total Memory:

    Display Tab - driver box -
    Main Driver :
    Version :
    Date:

    To open a dxdiag :
    In Vista, type dxdiag in the Start menu search bar
    In other versions of Windows, type dxdiag in the Run command (Start > Run).

    Please do not use any symbols other than alphanumerics, commas, and periods.
    [SIGPIC][/SIGPIC]
  • crossfire64
    crossfire64 Posts: 6 Arc User
    edited November 2008
    System Tab - System Information box -
    Operating System : Microsoft Windows XP Home Edition (5.1, Build 2600
    Processor : Intel Celeron CPU
    Memory : 510 MB RAM

    Display Tab - device box -
    Name: Radeon 9250
    Chip Type: Radeon 9250 (0x5960
    Approx Total Memory: 256 MB

    Display Tab - driver box -
    Main Driver : ati2dvag.ddl
    Version : 6.14.0010.6614
    Date: 5/3/2006
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited November 2008
    R200 series chip. I think that code's AGP, although it's hard to tell with ATi cards from that generation. Try the Catalyst 7.7 drivers.
    [SIGPIC][/SIGPIC]
  • zeanea
    zeanea Posts: 0 Arc User
    edited November 2008
    Hi, I'm stille experiencing the crashes. This are my stats

    System Tab - System Information box -
    Operating System : Windows Vista
  • zeanea
    zeanea Posts: 0 Arc User
    edited November 2008
    Sorry, the above post got cut off...

    System Tab - System Information box -
    Operating System : Windows Vista™ Home Basic (6.0, Build 6001) Service Pack 1
    Processor : AMD Turion(tm) 64 X2 Mobile Technology TL-56 (2 CPUs), ~1.8GHz
    Memory : 1982MB RAM

    Display Tab - device box -
    Name: NVIDIA GeForce Go 6100
    Chip Type:GeForce Go 6100
    Approx Total Memory: 793 MB

    Display Tab - driver box -
    Main Driver : nvd3dum.dll
    Version : 7.15.0011.6743 (English)
    Date: 7/11/2007 2:35:00 AM
  • crossfire64
    crossfire64 Posts: 6 Arc User
    edited November 2008
    says its not compatable.
  • carpenoctum
    carpenoctum Posts: 0 Arc User
    edited November 2008
    crossfire64 wrote: »
    I've had trouble logging in recently. Whenever I'd get into the game it'd crash and go back to my desktop.

    Didn't have this trouble before 40. I've tried minimizing activity over the whole computer and just ran PW. Still crashed so I don't think my comps overloading.

    I meet the requirements, and once again it never happened before update 40.

    Any suggestions?

    same thing is happening to me too and it's surely not my sistem.. cuz it works with other mmorpg's

    p.s. uhm btw i'm a first timer, i mean i've never played this game b4 :)
    [SIGPIC][/SIGPIC]
    Don't wound what u can't kill!
  • funkknight
    funkknight Posts: 0 Arc User
    edited November 2008
    For the past few days I have been playing and I too have had random crashes throughout this time.
    I've not had this problem until perfect world.

    System Tab - System Information box -

    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3(2600.xpsp.080413-2111)
    Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz (2 CPUs)
    Memory: 3008MB RAM

    Display Tab - device box -
    Card name: NVIDIA GeForce 8800 GT
    Chip type: GeForce 8800 GT
    Approx Total Memory: 512.0 MB

    Display Tab - driver box -
    Driver Name: nv4_disp.dll
    Driver Version: 6.14.0011.8048 (English)
    Date: 11/12/2008 14:54:00
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited November 2008
    Zeanea, Crossfire64, it sounds like you're using laptops; you'll need to contact your laptop manufacturer for an update, or use modified drivers.

    FunkKnight, try a Verify from the launcher for starters. Can you describe the type of crash you getting? Is it just a crash-to-desktop, or a blue screen of death, or a restart?
    [SIGPIC][/SIGPIC]
  • funkknight
    funkknight Posts: 0 Arc User
    edited November 2008
    I verified the installer, the files after it was done, the launcher and then again after the update and it cleared all. The whole computer freezes and the screen turns off, I have to restart to continue. Of course I play other games such as Cod4 and fallout 3, yet they don't have this problem so....I'm at a loss lol.
  • Lenablade - Heavens Tear
    Lenablade - Heavens Tear Posts: 33 Arc User
    edited December 2008
    I too am having the same problems as well Ive tried verifying it but Im still having constant crashes where it goes back to desktop and I come up with a crash report which Ive sent in a few times any help will be great
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited December 2008
    That's very odd behavior, Funkknight. Can you reinstall the c++ redistributable, and verify that all power leads are connected properly on your graphics card (the 8800GT usually requires a separate 2x2 12volt molex connector)?

    Lenablade, can you list the following fields from a DXDIAG?
    System Tab - System Information box -
    Operating System :
    Processor :
    Memory :

    Display Tab - device box -
    Name:
    Chip Type:
    Approx Total Memory:

    Display Tab - driver box -
    Main Driver :
    Version :
    Date:

    To open a dxdiag :
    In Vista, type dxdiag in the Start menu search bar
    In other versions of Windows, type dxdiag in the Run command (Start > Run).

    Please do not use any symbols other than alphanumerics, commas, and periods.
    [SIGPIC][/SIGPIC]
  • funkknight
    funkknight Posts: 0 Arc User
    edited December 2008
    The power connecter is securely attached and its on its own 12v rail....I also installed the c++ package and still crashed. I was able to play for a few hours today for some reason but it ended in the crash as always.
  • segue
    segue Posts: 1 Arc User
    edited December 2008
    im having the same exact problem. the game crashes the second i get in. its been going on since path 40 came out. can someone help me out? my drivers are all up to date.
  • lynx1234
    lynx1234 Posts: 1 Arc User
    edited December 2008
    for me aswell i installed the game updated .. and when i try to play.. it loads the game a Notice apears that says page not found blablabla and a second after that the whole system freezes... :| i have to restart in order to continue.. and i play cod4 wow lineage etc etc and i don't have any problems with freezing games / system :| help appreciated ;)
  • Oawd - Heavens Tear
    Oawd - Heavens Tear Posts: 2 Arc User
    edited December 2008
    can we please get some help with this ?
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited December 2008
    If you are not finding your answer here on the forums after you have Searched the Stickies and Troubleshooting FAQ (and have tried the appropriate suggestions listed), send a Tech Support ticket to here: http://support.perfectworld.com/ticketing

    Please take the time describe your issue fully, and steps you took to reproduce the issue.

    We will ask you for some system information and do our best to help you.

    b:pleased
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
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