Please help!

lianet69
lianet69 Posts: 6 Arc User
edited November 2008 in Support Desk
Hello, I would like to know how could I connect to the game because when I am in the menu where I had created the character when I press start it loads, and then just closes; I can't seem to figure out what could it be, the only thing I've tried so far is updating my driver but I have no idea wether it could be an internal game error or something else.
Post edited by lianet69 on

Comments

  • mynameisjoe
    mynameisjoe Posts: 22 Arc User
    edited November 2008
    when you open up ur game set it to windows, becuase if its on fullscreen things in the background like updates appearing up close it, atleast this is what was wrong with mine
    [SIGPIC][/SIGPIC]
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited November 2008
    Can you list the following fields from a DXDIAG?
    System Tab - System Information box -
    Operating System :
    Processor :
    Memory :

    Display Tab - device box -
    Name:
    Chip Type:
    Approx Total Memory:

    Display Tab - driver box -
    Main Driver :
    Version :
    Date:

    To open a dxdiag :
    In Vista, type dxdiag in the Start menu search bar
    In other versions of Windows, type dxdiag in the Run command (Start > Run).

    Please do not use any symbols other than alphanumerics, commas, and periods.
    [SIGPIC][/SIGPIC]
  • lianet69
    lianet69 Posts: 6 Arc User
    edited November 2008
    Intel(R) Pentium(R) 4 CPU 2.40 GHZ Ver: 08.00.09
    1024 MB RAM
    System model to be filled O.E.M
    Directx 9.0c
    Windows XP Proffersional
    Device
    Name: ATI Radeon HD 2600 Series AGP
    Manufacturer: Ati Technologies Inc.
    Chip Type: ATI Radeon Graphics Processor AGP (0x9586)
    Dac type: Inernal Dac(400 MHZ)
    Total memory: 512.0 MB
    Driver
    ati2dvag.dll
    version: 6.14.0010.6822
    Date: 6/3/2008
  • lianet69
    lianet69 Posts: 6 Arc User
    edited November 2008
    I think it's an error in the game or something.... I did tried using windowed and set everything to low (settings) and it still closes when loading into the game, not the menu. Somehow I can create my character and all until I press start which loads and then closes.
  • lianet69
    lianet69 Posts: 6 Arc User
    edited November 2008
    please help b:cry
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited November 2008
    Try the Catalyst 7.7s, if possible. They're much more stable with ATi's AGP offerings than the newer drivers for some models.
    [SIGPIC][/SIGPIC]
  • lianet69
    lianet69 Posts: 6 Arc User
    edited November 2008
    Nevermind, I fixed it! the problem was that I had to verify the updated stuff after that now it doesnt crash, thanks though!
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