Can't Play

tayfay
tayfay Posts: 4 Arc User
edited November 2008 in Support Desk
Hi, I downloaded the game and whenever I click the destop shortcut the perfect world box opens up and tells me to click start to begin the game. When I click start a wierd message comes up thats just all these little symbols. When I close it or click okay the english message comes up but it only flashes across the screen for a second so I can't read what it says. Then the whole thing closes. I've downloaded the Eastern Languages and the left-to-right languages but they didn't fix the problem. I also deleted 5g of files off my computer but Perfect World still doesn't work! What should I do?
Post edited by tayfay on

Comments

  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited November 2008
    Please list the following fields from a DXDIAG:
    System Tab - System Information box -
    Operating System :
    Processor :
    Memory :

    Display Tab - device box -
    Name:
    Chip Type:
    Approx Total Memory:

    Display Tab - driver box -
    Main Driver :
    Version :
    Date:

    To open a dxdiag :
    In Vista, type dxdiag in the Start menu search bar
    In other versions of Windows, type dxdiag in the Run command (Start > Run).

    Please do not use any symbols other than alphanumerics, commas, and periods.
    [SIGPIC][/SIGPIC]
  • Aryannaveno - Sanctuary
    Aryannaveno - Sanctuary Posts: 825 Arc User
    edited November 2008
    Edit: gattsuru was too quick so I deleted it lol
  • tayfay
    tayfay Posts: 4 Arc User
    edited November 2008
    Operating System : Microsoft Windows XP Home Edition (5.1 Build 2600)
    Processor : Intel (R) Celeron (R) M processor
    Memory : 248MB RAM

    Display Tab - device box -
    Name:
    Chip Type: n/a
    Approx Total Memory: n/a

    Display Tab - driver box -
    Main Driver : vga.dll
    Version : 5.01.2600.0000 (English)
    Date:8/4/2004 07:00:00
  • starangel0
    starangel0 Posts: 1 Arc User
    edited November 2008
    hi,I got to ask smth too.I can't find that start button.where is it supposed to appear?b:cryb:cry
  • Aryannaveno - Sanctuary
    Aryannaveno - Sanctuary Posts: 825 Arc User
    edited November 2008
    starangel0 wrote: »
    hi,I got to ask smth too.I can't find that start button.where is it supposed to appear?b:cryb:cry

    Please do not hijack other peoples threads. If you can't see the start button in the launcher it is most likely asking for an update. Please patch the game to version 32 then if it still doesn't appear try a verify from the launcher. This may take some time so be patient please. Afterwards the start button should appear.
  • Aryannaveno - Sanctuary
    Aryannaveno - Sanctuary Posts: 825 Arc User
    edited November 2008
    tayfay wrote: »
    Operating System : Microsoft Windows XP Home Edition (5.1 Build 2600)
    Processor : Intel (R) Celeron (R) M processor
    Memory : 248MB RAM

    Display Tab - device box -
    Name:
    Chip Type: n/a
    Approx Total Memory: n/a

    Display Tab - driver box -
    Main Driver : vga.dll
    Version : 5.01.2600.0000 (English)
    Date:8/4/2004 07:00:00

    The RAM alone... o.o

    Also your graphicsacrd... o.o

    And DirectX... o.o

    The RAM you have barely covers the minimum requirement your computer needs to run XP let alone PW. You will probably have to get more RAM then buy a graphicscard and update your DirectX before it will even think of letting PW run on your computer sorry.
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited November 2008
    The level of RAM is problematic, but it may still work. That you don't have a graphics adapter driver installed is more of a problem. Can you tell us the make and manufacturer of your computer? The names and numbers should be posted somewhere on the computer's case.
    [SIGPIC][/SIGPIC]
  • tayfay
    tayfay Posts: 4 Arc User
    edited November 2008
    It's a Dell Inspiron 1200
    I used to play mmorpgs but then my computer got a lot of viruses and had to be formatted. When I got it back all my drivers and original programs were deleted. Is the graphics adapter something that my computer should have come with? If it is then I can check the installation CD to see if it is there.
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited November 2008
    Depending on your OS, here is a link to help you get drivers for your system:

    http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=INSPIRON%201200&os=WW1&osl=en&catid=&impid=
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • tayfay
    tayfay Posts: 4 Arc User
    edited November 2008
    Thanks everyone! Perfect World works on my computer now!
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