PWI Website Server Time, Please correct ! ! !

kmh
kmh Posts: 30 Arc User
edited November 2010 in General Discussion
Hi Folks,

This is more for the PWI website developement team issue, but since i know a ticket just won't do the job alone i figured i start this post.

When we all launch the PWI website homepage, the server time is posted to the right side. This information is only correct if you live in the Time Zone indicated as "GMT -8" of the World Time Zones(also known as Pacific Time).

For those of us who live anywhere else in the world the server time listed is incorrect because the website is simply displaying the time as listed by your own personal computer.

As an experiment . . if you where to set the time on your PC incorrectly or if you have 2 pc's in your home and set them to 2 different times, then launch the PWI website. The Server time would list as what-ever it is that you set your computers to.

So here's the "**** Off", and some of you may be saying "So F--ken What", "Get over it", "Do the Math", but i'm looking forward to Territory warfare with the guild i'm in. The time posting for "TW" seems to get posted in "GMT -5"(Eastern Time), my webpage is telling me my local time(as server time) and all other game server info is based on "GMT -8"(Pacific Time). I happen to live in Atlantic Canada, so my time zone is "GMT-4"(Atlantic Time), and while yes i can "DO the MATH" and figure it out quite easily. The question is . . . Why is this developement team not sticking to a STANDARD in producing this fine North American exeistance of this hugely popular game.

This was also an issue at the launch of "CLOSED BETA". I come to the website and it showed the count down in so many hours and minutes, it wans't till i reached the forum and read the posts about "Pacific" time that I realized I had to wait an additonal 4 hours past the stated launch time on the homepage to begin my adventure. Really now, would a little bit of code generation on the webpage have been so hard to figure out and keep the gaming community on a single page. I mean if a shmuck like me can figure it out in my head in seconds, the game developement team should have been all over this.

Well that's my rant.
You'll probably see it posted again soon, if no changes are made.
Post edited by Unknown User on

Comments

  • Aryannaveno - Sanctuary
    Aryannaveno - Sanctuary Posts: 825 Arc User
    edited November 2008
    Well something wrong here for me the website shows it is 8.15am now... It is actually 3.15pm for me. So for me the timezones are right.
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited November 2008
    Well, if you post the same topic in a separate new thread, it'll be merged with this one. There's a rule against such things for a reason.

    The issue is not so much an issue with this particular site as with most web browsers. The official method for determining the user's time zone settings, Javascript's myDate.getTimezoneOffset(), has gotten horribly lackluster support. There are some ways around this problem, although they're incredibly inelegant hacks, and getting one that works for most of your users is hit-or-miss.

    That's saying that Aryannaveno's results are the intended ones in the first place; I've got no particular insight on what the intent of those clocks are. From what I can tell, turning off (disabling) Javascript on a browser like Firefox will give you those results if those are what you want, although if you like a lot of the forum features, doing so on too many pages is not ideal.
    [SIGPIC][/SIGPIC]
  • kmh
    kmh Posts: 30 Arc User
    edited November 2008
    okay i have retested one of my own accusations about the Server time listed on the right sid eof the PWI website.

    I installed the web browsers FireFox 3.0.3 and Opera 9.62.
    > I changed the time on my PC, not the time zone, just the time.
    i launched http:\\www.perfectworld.com on each browser and it displayed the Current Time, as my Local Time Zone, in this case "GMT-4" and then shows the Green light beside each server name for current server status.
    >This would indicate to me that i am connecting to a Perfect World International game server right here in my on time zone for Atlantic Canada.
    > I connect to and play from Heaven's Tear Server which i know to be located in Los Angelos, California which is located in the Pacific time zome of "GMT-8"
    > So instead of seeing my local time, I should see a Current Time for Heaven's Tear server as 4 hours less than my local time.

    EXAMPLE: i am writing this post at approximately 12:15am on Monday Nov. 4th. just after midnight for me. The time i should see displayed on the website as Current Time should not read 12:15am but instead, should read 8:15pm for Nov. 3rd.

    Now am i to believe by the moderators post that most web browsers is the fault that I see the time displayed the way i do. I believe i see the time posted as the web page code is written. If the moderator wants to blame the issue on MOST WEB BROWSERS, wouldn't the PWI WEB SITE DEVELOPEMENT TEAM have noticed such an occurance and corrected the code to display PROPERLY for MOST WEB BROWSERS, KNOWING THAT MOST GAMERS USE MOST WEB BROWSERS.

    I really don't mean to be an A$$ about this, but i not f__king stupid.

    As I stated in my original post, this is an issue for the website developement team. I am just trying to bring some awareness to the issue. I have sent in a ticket on this and the fools at support directed me back to my own post.

    Thx for trying to enlighten me with java code writing techniques or turning off java in my browser.

    Over the years I have supported ACER, IBM, Dell and HP(COMPAQ), E-Machine & Gateway computers that run Microsoft Windows 98, Windows Millenium Edition, Windows 2000, Windows XP and Windows Vista.

    This was a gross oversite on behalf of PWI and I am just bringing attention to it.
    To further explain what i mean try this . . .
    snip
    at the right side there is a clock to show you YOUR LOCAL TIME and futher down they list server maintenance and SERVER TIME.
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited November 2008
    Please do not link to that site on these boards. Far too many people manage to download the wrong client as it is. And, again, try turning off Javascript for just the front page and see what your results are.
    [SIGPIC][/SIGPIC]
  • kmh
    kmh Posts: 30 Arc User
    edited November 2008
    So as a moderator you are suggesting that i alter the default settings of my web browser(whether it be Internet Explorer, FireFox or Opera) for one portion of the PWI website to attempt to achieve the results that i should expect to see. I don't disagree with the results i might get, and without even trying it i would say you are probably right, but think about what you are suggesting.

    In your mind, you beleive that the developers of this game & website portal for this game want everyone whom does not live in the Pacific time zone of "GMT-8" to alter the default settings of their browsers for one page of the site in order to achieve the results i talk about.

    Yes you may be trying to offer me a "WORK-AROUND", but for that matter i could simply do this . . . goto Control Panel, Choose Date and Time settings, choose Time Zone Tab, set my time zone as Pacific(GMT-8) then set the computer clock to my actual local time, hit apply. Launch PerfectWorld.com in any number of web browsers with JAVA "NOT TURNED OFF" for any pages at all and achieve the results i'm looking for.

    But i shouldn't have to do that. I am suggesting the website developement team add or correct the way they display the time to the gaming community and set a standard. Will it be EASTERN(GMT-5) as the Territory Warfare battles are posted as or is going to be Pacific time where the servers are located. Give the gamers, the players, the supporters of Perfect World International a COMMON CLOCK to follow.

    As far as my linking to the "OTHER" PW, yeah, the confusion certainly may be a pain, but i'm hoping you took the time to see what i meant, because i did not have to alter anything to see the current time and Malaysian Server times correctly.
  • Aryannaveno - Sanctuary
    Aryannaveno - Sanctuary Posts: 825 Arc User
    edited November 2008
    It seems to be correct for other people who have not altered anything... Could it not be that something is wrong with your browser like it being too old and needs an update? It isn't necessary the website which is wrong after all... I asked around ingame a bit none of the people I asked have your problem. The website shows the servertime for them so maybe what gattsuru said will fix it for you. A moderator like gattsuru is just a normal player like you and me who has been chosen by staff to moderate this forum as he is very helpfull and friendly to the people here all he wants to do is help you fix it.
  • kmh
    kmh Posts: 30 Arc User
    edited November 2008
    To > Aryannaveno

    I appreciate that someone wants to help. Beleive me, I do.

    But i find it hard to believe that my browser or computer here are at fault.
    I did mention my support back-ground.
    I do run a home network and have supported several business networks.
    I have 4 computers in this house that are from different manufacturers all runng Windows XP Pro(with SP3 and XP Home(with SP2 and SP3).
    Across those computers are Microsoft Internet Explorer 6-SP1, Internet Explorer 7, Mozilla FireFox 3 and Opera 9.6
    I have the same experience on all 4 systems.
    I know through testing that the computers and browsers work as they should.
    Yes what the moderator suggests does work and i knew that it would.

    What time zone do you live in?
    if you don't know exactly, use this tool to help you find out.
    ( http://wwp.greenwichmeantime.com/time-zone/ )
    then after you determine your time zone
    goto your date and time settings for your computer and find what time zone your computer is set to.
    I'm willing to bet one of 2 things here . . .
    either you do have Java disabled for the website page as the moderator suggests . . .
    or your computer time zone isn't set correctly for your actual local time zone.

    Again this isn't about who's right or wrong . .
    I want there to be a standard set by Perfect World International as to what time we as gamers/supporters of this community. Is PWI going to operate by and display the time for Territory Warfare(again . . . these battles get posted as per EASTERN TIME "GMT-5") or will it display the server time(Pacific Time"GMT-8") and change/add the code in the website to give Perfect World players a common clock.

    I think it was an oversight that they should look into correcting or at least adding the additional information to the webpage.
  • kmh
    kmh Posts: 30 Arc User
    edited November 2008
    I've also just noticed that this Forum for the community operates at yet another Time Zone.
    at the bottum of the cummunity pages you'll find the words "All times are GMT -7. The time now is" ??:??:??

    So to further summarize . . .
    the forum operates from GMT-7(Mountain-Canada & US)
    the server is located in Los Angelos GMT-8(Pacific-Canada & US)
    Territory Warfare bulletins and such are posted ingame as GMT-5(Eastern-Canada & US)
    and finally but not least . .
    Perfect World International Homepage displays your Current time( which it retrieves from the computers TIME ZONE settings) (( For me this is GMT-4 Atlantic Canada)).
  • kmh
    kmh Posts: 30 Arc User
    edited November 2008
    to add yet another small detail to this thread,
    I decided to try some extreme troubleshooting since my last post.
    I backed up all my data and formated my PC
    Reinstalled windows XP Pro SP2
    downloaded and installed SP3
    unpated Internet explorer 6 to internet explorer 7
    all security patches in place
    corrected the default time zone to my actual local time zone.
    set the correct time for my time zone
    made sure to install java from javaDOTcom and verified the version.
    also installed Flash from adobeDOTcom.

    i loaded up my favoroite homepage,
    and then TYPED(reason i say "typed" is so no-one thinks i have a bad saved link or shortcut) the the address into the ADDRESS BAR . . .
    "www.perfectworld.com" pressed enter . . . .
    at yet again i proved my own point.

    So nothing is broken . . . . the website displays CURRENT TIME as whatever your pc time zone is set as.

    so again if nobody else has caught this . . .
    Current time on Perfectworld.com is displayed as your PC's time zone and current time setting,
    Territory Warfare postings ingame are on EASTERN TIME(GMT-5)
    the COMMUNITY FORUM is based on MOUNTAIN TIME(GMT-7)
    the server lives in Los Angelos(GMT-8)

    Now I am no rocket scientist, but there is a STANDARDS ISSUE here, and Perfect World Inc has dropped the ball and is letting down it's supporting players

    Please pull this game together under a common clock, make it all eastern, mountain or pacific. Don't have players juggling time and time zones in their heads while supporting your product.
  • sassyelf79
    sassyelf79 Posts: 24 Arc User
    edited November 2008
    well if you have windows vista, just simply use the windows sidebar and set up 3 clocks like i do lolz, each with different time zone
  • Zlone - Heavens Tear
    Zlone - Heavens Tear Posts: 2 Arc User
    edited November 2010
    I dont know if this will help or not but this website http://pwi.perfectworld.com/status has the times on it too. If its no help, I tried
  • Deora - Lost City
    Deora - Lost City Posts: 1,086 Arc User
    edited November 2010
    Zlone - Heavens Tear wrote: »
    I dont know if this will help or not but this website http://pwi.perfectworld.com/status has the times on it too. If its no help, I tried

    2 years, 24 days, 30 minutes

    I think this is a new necro record b:shocked
  • frankieraye
    frankieraye Posts: 250 Arc User
    edited November 2010
    *Closed due to overwhelming necro*
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