Computer Restarts after 5 mins when opening game...

dskid8o8
dskid8o8 Posts: 1 Arc User
edited November 2008 in Support Desk
Well I was playing PWI yesterday (my first time) and after 5 minutes..my computer restarts for no apparent reason.. does anyone else have a restarting issue??

btw if it helps..

My Prrocessor is "AMD athlone 6x X2 Dual Core Processor 4600+..
My Graphic card is NVIDIA GEforce 7500 LE...

can anyone help me? :o
Post edited by dskid8o8 on

Comments

  • Suzuno - Heavens Tear
    Suzuno - Heavens Tear Posts: 17 Arc User
    edited November 2008
    Sounds like you've got a hardware stability problem. Do you have the latest Nvidia drivers? is your system overclocked in any way? because despite having massivly overclocked hardware, I suffer no issues at all. I run windows XP Pro SP2 (haven't ran any windows updates either) but I've got all the latest drivers for my system, and no problems at all
  • Helzi - Lost City
    Helzi - Lost City Posts: 3 Arc User
    edited November 2008
    I actually had this problem with Elder Scrolls Oblivion.

    I bought a new and improved hard drive and it worked absolutely fine.
    Try setting everything to lowest quality, then I think it would be best (if it doesn't work) to leave it until you have an improved hard drive.

    -Helzi
    b:cute
  • HeavenShock - Heavens Tear
    HeavenShock - Heavens Tear Posts: 43 Arc User
    edited November 2008
    Nope i haded that in many games...
    Its not because of the game its because your computer.
    Just format him and itll work fine.
    That what i did, or just wait about a month after a month i played other game that did work its dident happanded...
  • David_bowie - Sanctuary
    David_bowie - Sanctuary Posts: 29 Arc User
    edited November 2008
    Try playing the game with just 1 core, PW doesnt support 2 core I think. Update the graphic card driver as well, if you havnt already.
  • engel0
    engel0 Posts: 0 Arc User
    edited November 2008
    Try playing the game with just 1 core, PW doesnt support 2 core I think. Update the graphic card driver as well, if you havnt already.

    I play with 2 core and have no issues at all...

    you should post ur ram maybe too? ^^ maybe thats the problem
  • Suzuno - Heavens Tear
    Suzuno - Heavens Tear Posts: 17 Arc User
    edited November 2008
    it's not a problem with dual core. I have Perfect World using both of my cores just fine
    I really doubt it's a hard drive issue. a hard drive problem would cause the computer to just lock up and freeze.

    it may be a graphics driver problem
    if you haven't install the AMD Dualcore Optimizer
    make sure you have the latest DirectX drivers installed
    if you're overclocked, set your settings back to stock to get that out of the equation.

    the reason why the poster above got his game to work after buying a new hard drive, was PROBABLY because he re-installed his computer onto THAT hard drive, which may fix the problem. for now I think it's more like a driver issue

    oh, and make sure you have all your latest chipset drivers
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited November 2008
    Send us a ticket here: http://support.perfectworld.com/ticketing

    We will ask you for a dxdiag and hijackthis log. If you don't know how to do that, don't worry we'll give you instructions on how to do so.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
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