Restarted when playing

infernodemon
infernodemon Posts: 3 Arc User
edited October 2008 in Support Desk
When i play this

i created my character and then click on START with my chosen character

then it suddenly restarted my computer ,i try and try to do it again but it always ends

up restarting my computer

What do i have to do to fix this problem?
Post edited by infernodemon on

Comments

  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Can you provide us the following fields that dxdiag?:

    System Tab - System Information box -
    Operating System :
    Processor :
    Memory :

    Display Tab - device box -
    Name:
    Chip Type:
    Approx Total Memory:

    Display Tab - driver box -
    Main Driver :
    Version :
    Date:

    To open a dxdiag :
    In Vista, type dxdiag in the Start menu search bar
    In other versions of Windows, type dxdiag in the Run command (Start > Run).
    [SIGPIC][/SIGPIC]
  • infernodemon
    infernodemon Posts: 3 Arc User
    edited October 2008
    System Tab - System Information box -
    Operating System :Microsoft Windows XP Home edition (5.1, build 2600)
    Processor :Intel(R) Pentium(R) 4 CPU 2.00GHz, ~2.0GHz
    Memory :512MB RAM

    Display Tab - device box -
    Name:NVIDIA GeForce MX 200 (Compaq Consumer)
    Chip Type:GeForce2 MX 100
    Approx Total Memory:64.0 MB

    Display Tab - driver box -
    Main Driver :nv4_disp.dll
    Version :5.13.0001.2183 (English)
    Date:14/09/2001 15:52:00
  • thom
    thom Posts: 387 Arc User
    edited October 2008
    infernodemon wrote: »
    System Tab - System Information box -
    Operating System :Microsoft Windows XP Home edition (5.1, build 2600)
    Processor :Intel(R) Pentium(R) 4 CPU 2.00GHz, ~2.0GHz
    Memory :512MB RAM

    Display Tab - device box -
    Name:NVIDIA GeForce MX 200 (Compaq Consumer)
    Chip Type:GeForce2 MX 100
    Approx Total Memory:64.0 MB

    Display Tab - driver box -
    Main Driver :nv4_disp.dll
    Version :5.13.0001.2183 (English)
    Date:14/09/2001 15:52:00

    I would say the problem is your weak display card with only 64mb memory. It simply runs out of memory and makes your computer to restart.

    One possibility might be broken fan or something else on your display card making it overheat and reboot the comp.

    Solution: Buy a decent display card with at least 128-256mb memory minimum.

    Even that the client download says minimum requirement for display to be 32mb, you will have to put all settings to lowest possible to have any chance of having a playable game and even with everything set to minimum, i doubt its playable.
    [SIGPIC][/SIGPIC]

    ThommiX - Harvest Leader

    8x Barbarian

    -Lost city-
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    The GeForce 2 card is a bit on the low side. Updating your drivers may help, as may reducing Water quality and turning Soften and Sharpen off.
    [SIGPIC][/SIGPIC]
  • infernodemon
    infernodemon Posts: 3 Arc User
    edited October 2008
    *updating*

    it worked ,it stopped restarting Thank you

    but i have this little problem ,how do i exit the game?
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Click the System button (gray button in the bottom right corner with a brown-red X shape on it), then click the Quit button (gray button with a green circle-with-slash).
    [SIGPIC][/SIGPIC]
  • Aaratull - Sanctuary
    Aaratull - Sanctuary Posts: 27 Arc User
    edited October 2008
    I have the same problem .. but my card is GF7300 whit 128 on board memory...
    My comp ... restart when i playing ..more frequently when i'm in the City .. and when is lots of player around me. i have 2Gb Ram and 2,6Ghz Intel dual core.
    Where is the problem ..pls help.
    (sorry for my bad english) ;)
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Updating your drivers may help, as may reducing Water quality and turning Soften and Sharpen off.
    [SIGPIC][/SIGPIC]
  • Aaratull - Sanctuary
    Aaratull - Sanctuary Posts: 27 Arc User
    edited October 2008
    after confirm a new settings.. i cant see some players .. just a names flying around me ?b:shocked
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Make sure the Distance slider under Proxy visuals is not set to its minimum value.
    [SIGPIC][/SIGPIC]
  • Aaratull - Sanctuary
    Aaratull - Sanctuary Posts: 27 Arc User
    edited October 2008
    nop its not .. but after i change it again .. everything is fine now .. i hope its not crash anymore .. thanks b:laughb:victory
  • Aaratull - Sanctuary
    Aaratull - Sanctuary Posts: 27 Arc User
    edited October 2008
    b:shocked Its start again...... every 20-30 minutes my PC is restarting... i fix my water and and softness appearance.... i update my drivers ... i dont now whats goin on.. ?!b:shocked

    ps. Virus protection is up to date!!! ;)
  • Aaratull - Sanctuary
    Aaratull - Sanctuary Posts: 27 Arc User
    edited October 2008
    OK... b:surrender i don't now what i can do.. to stop this shutdowns ... every time when i come to City's .. my PC is go in crazy mood ;P I try everything... i change my setup options ..i download the drivers... i check my PC for errors and virus ... i really can do much more.. PLS... HELP ME!!!! b:surrender ... i die 3-4 times .. only because my PC is turning off so often... b:shocked
  • Aryannaveno - Sanctuary
    Aryannaveno - Sanctuary Posts: 825 Arc User
    edited October 2008
    Everytime you are in citys? Well apart from buying a ew graphicscard you could try switching on the best performance button and see if that helps.
  • Aaratull - Sanctuary
    Aaratull - Sanctuary Posts: 27 Arc User
    edited October 2008
    I have a GF7300 ... i try this solution ..i lower my graf. setup ...still the same thing .b:shocked..but this not helping me .. to realize what is the problem.. ?
    ps. almost ..every time!!
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Can you provide us the following fields that dxdiag?:

    System Tab - System Information box -
    Operating System :
    Processor :
    Memory :

    Display Tab - device box -
    Name:
    Chip Type:
    Approx Total Memory:

    Display Tab - driver box -
    Main Driver :
    Version :
    Date:

    To open a dxdiag :
    In Vista, type dxdiag in the Start menu search bar
    In other versions of Windows, type dxdiag in the Run command (Start > Run).
    [SIGPIC][/SIGPIC]
  • Aaratull - Sanctuary
    Aaratull - Sanctuary Posts: 27 Arc User
    edited October 2008
    be able b:laugh

    Operating System: Microsoft Windows XP Professional (5.1, Build 2600)
    Processor: Intel Pentium D CPU 2.66GHz (2CPUs)
    Memory: 2048MB RAM

    Display Tab - device box -
    Name: NVIDIA GeForce 7300 GS
    Chip Type: GeForce 7300 GS
    Approx Total Memory: 512.0 MB

    Display Tab - driver box -
    Main Driver : nv4_disp.dll
    Version : 6.14.0011.7824 (English)
    Date: 07.10.2008 y. 13:33:00

    ps. I even change my kayboard :D ... I LOVE THIS GAME
  • Nevermore - Heavens Tear
    Nevermore - Heavens Tear Posts: 438 Arc User
    edited October 2008
    The shutdowns after playing 20-30 mins sound extremely like an overheating problem. Get a can of compressed air and blow out your comp's interior.
    [SIGPIC][/SIGPIC]
  • Aaratull - Sanctuary
    Aaratull - Sanctuary Posts: 27 Arc User
    edited October 2008
    Nevermore - Heavens Tear wrote: »
    The shutdowns after playing 20-30 mins sound extremely like an overheating problem. Get a can of compressed air and blow out your comp's interior.

    I'm sharp enough to get this.... but why shutdowns comin only when i play THIS game ?! b:shocked
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Getting updated drivers won't hurt (XP-32-bit, XP-64-bit), but heat or power would probably be the best bet. Make sure that your graphics card's heatsink isn't covered in dust, and that none of the fans are obstructed or disconnected.
    [SIGPIC][/SIGPIC]
  • Aaratull - Sanctuary
    Aaratull - Sanctuary Posts: 27 Arc User
    edited October 2008
    OK... TY guys to helping me ... i go to clean my dusty PC... and i hope to be back soon. b:chuckle
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