Help Meeeeee

Fuzzycat - Heavens Tear
Fuzzycat - Heavens Tear Posts: 2 Arc User
edited October 2008 in Support Desk
omg hi guys i need help
you see everytime i start the game its all cool like the window openes and than it just stays black
but then some kind of thing pops out saying

"display driver has stoped working then recovered"

pleas help me if you know how to fix it!!!!!!!!!!!b:sad
Post edited by Fuzzycat - Heavens Tear on

Comments

  • Fuzzycat - Heavens Tear
    Fuzzycat - Heavens Tear Posts: 2 Arc User
    edited October 2008
    omg hi guys i need help
    you see everytime i start the game its all cool like the window openes and than it just stays black
    but then some kind of thing pops out saying

    "display driver has stoped working then recovered"

    pleas help me if you know how to fix it!!!!!!!!!!!
  • Aryannaveno - Sanctuary
    Aryannaveno - Sanctuary Posts: 825 Arc User
    edited October 2008
    Definetly a graphics problem. Can you update the driver? And which card is it?

    To gattsuro or GM's:

    Can you please merge this thread with this one?

    http://pwi-forum.perfectworld.com/showthread.php?t=93332

    Or close one of them.
  • Zezixx - Lost City
    Zezixx - Lost City Posts: 25 Arc User
    edited October 2008
    You should probably update your video card drivers.
    Don't call me stupid because I'm less smart than you won't ever be.
  • Narikomidori - Sanctuary
    Narikomidori - Sanctuary Posts: 9 Arc User
    edited October 2008
    Alright first things first, Do you know what type of Video Card you have ? i,e Is it On Board or an Actually Card.

    Second: If it is an added on card are you sure your video drivers are up to date, If your not sure just find out the manufacture of the card then go to their site and download the latet driver assoicated with your card...

    Now I'm gonna take a wild guess and say you dont know what I'm talking about, but even this game has some system requirements.

    Minimum Requirement
    Operating System Windows 98/Me/2000/XP/Vista
    CPU 800Mhz and above
    RAM 256MB or more of RAM
    Hard Disk 2.5G available HD space
    Graphic Display 32MB 3D graphics card


    I trust you've looked at that before downloading the game right.

    If all else fails just uninstall the game and delete the installation file you already have then try downloading everything all over again...
  • Aryannaveno - Sanctuary
    Aryannaveno - Sanctuary Posts: 825 Arc User
    edited October 2008
    Didn't I just see this exact same post on the Technical support forum?
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Please do not post the same thread in multiple forums, or multiple times. Threads merged.

    Please install East Asian Language support, and provide us the following fields a dxdiag:

    System Tab - System Information box -
    Operating System :
    Processor :
    Memory :

    Display Tab - device box -
    Name:
    Chip Type:
    Approx Total Memory:

    Display Tab - driver box -
    Main Driver :
    Version :
    Date:

    To open a dxdiag :
    In Vista, type dxdiag in the Start menu search bar
    In other versions of Windows, type dxdiag in the Run command (Start > Run).

    Please do not use symbols other than commas and periods when giving dxdiag info.
    [SIGPIC][/SIGPIC]
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