cant log in

stickygreen
stickygreen Posts: 3 Arc User
edited October 2008 in Support Desk
i just teleported from lost city to plume on my barb, and got d/ced, now i cant log on my barb anymore, at all, but i can log on with my other characters, any help?
IGN: StickyGreen
Level: 6X
Class:Barbarian

"Faith is the gap between logic and God"
Post edited by stickygreen on

Comments

  • stickygreen
    stickygreen Posts: 3 Arc User
    edited October 2008
    anyone help me?
    IGN: StickyGreen
    Level: 6X
    Class:Barbarian

    "Faith is the gap between logic and God"
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Try pressing the W key as you log into the character. Please, please don't ask my why it works.

    Updating graphics drivers sometimes helps, as well. This is also more of a technical support forum question.
    [SIGPIC][/SIGPIC]
  • stickygreen
    stickygreen Posts: 3 Arc User
    edited October 2008
    still cant log in =/
    IGN: StickyGreen
    Level: 6X
    Class:Barbarian

    "Faith is the gap between logic and God"
  • stickygreen
    stickygreen Posts: 3 Arc User
    edited October 2008
    i just recently teleported from lost city to plume on my 60 barb, and now i cant log onto him anymore, i can log into my other characters, but not my barb, any help?
    IGN: StickyGreen
    Level: 6X
    Class:Barbarian

    "Faith is the gap between logic and God"
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    I was going to just move the thread, stickygreen, but merging two works, I guess. I will ask that you not make multiple threads on a matter like that, though, it gets really hard to follow..
    [SIGPIC][/SIGPIC]
  • stickygreen
    stickygreen Posts: 3 Arc User
    edited October 2008
    my bad, im really impatient, i wanna hurry and hit 61, just need 25%, i was playing fine until i went from lost city to plume though
    IGN: StickyGreen
    Level: 6X
    Class:Barbarian

    "Faith is the gap between logic and God"
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Can you provide the following fields from a dxdiag?

    System Tab - System Information box -
    Operating System :
    Processor :
    Memory :

    Display Tab - device box -
    Name:
    Chip Type:
    Approx Total Memory:

    Display Tab - driver box -
    Main Driver :
    Version :
    Date:

    To open a dxdiag :
    In Vista, type dxdiag in the Start menu search bar
    In other versions of Windows, type dxdiag in the Run command (Start > Run)
    [SIGPIC][/SIGPIC]
  • stickygreen
    stickygreen Posts: 3 Arc User
    edited October 2008
    System Tab - System Information box -
    Operating System :windows vista hom premium (6.0, build 6000)
    Processor :guinine intel(r) cpu t2060@1.60 GHz (2 CPUs) ~ 1.6GHz
    Memory :1014MB RAM

    Display Tab - device box -
    Name:Mobile Intel (R) 945GM express chipset family
    Chip Type:Intel(R) GMA 950
    Approx Total Memory:224MB

    Display Tab - driver box -
    Main Driver :igdumd32.dll
    Version :7.14.0010.1114(English)
    Date:11/6/2006 3:29:36 AM
    IGN: StickyGreen
    Level: 6X
    Class:Barbarian

    "Faith is the gap between logic and God"
  • Smexxyfox - Heavens Tear
    Smexxyfox - Heavens Tear Posts: 722 Arc User
    edited October 2008
    If hes other chars can log and not that one, doesnt that mean the prob lies with the account rather than his pc?

    Can't log in? Do you get an error mesage of any kind or just a black screen?
  • stickygreen
    stickygreen Posts: 3 Arc User
    edited October 2008
    i get to the loading screen, the green bar gets about half way, then my client crashes, and i get a bug report screen that pops up
    IGN: StickyGreen
    Level: 6X
    Class:Barbarian

    "Faith is the gap between logic and God"
  • thefireninja
    thefireninja Posts: 6 Arc User
    edited October 2008
    wheni tried to log in it said that it was unable to connect to the server wat should i do?
  • stickygreen
    stickygreen Posts: 3 Arc User
    edited October 2008
    thefireninja wrote: »
    wheni tried to log in it said that it was unable to connect to the server wat should i do?

    uh, post this in your own topic please, dont invade mine, thanks
    IGN: StickyGreen
    Level: 6X
    Class:Barbarian

    "Faith is the gap between logic and God"
  • fallblade35
    fallblade35 Posts: 10 Arc User
    edited October 2008
    The fire ninja, you should read a bit more forums, theres server maint right now :P
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited October 2008
    All game servers are up. Game version is 24.

    If you can't login, did you update/patch your game client on your computer?

    Please check out the instructions here, and we also have a link to the download guide there too.

    http://pwi-forum.perfectworld.com/showthread.php?t=70202
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Please update your drivers (Vista 32-bit, Vista-64-bit)
    Smexxyfox wrote:
    If hes other chars can log and not that one, doesnt that mean the prob lies with the account rather than his pc?

    Not as reliably as you'd expect; a lot of driver errors will only pop up in certain areas, or in certain situations.
    [SIGPIC][/SIGPIC]
  • stickygreen
    stickygreen Posts: 3 Arc User
    edited October 2008
    on my elf, i can go to the plume teleporter though and my game client is already version 24, and if theres a problem with my computer, why has this only happened now? im constantly telelporting to plume and lost city...
    IGN: StickyGreen
    Level: 6X
    Class:Barbarian

    "Faith is the gap between logic and God"
  • stickygreen
    stickygreen Posts: 3 Arc User
    edited October 2008
    id really like some help on this issue, thanks
    IGN: StickyGreen
    Level: 6X
    Class:Barbarian

    "Faith is the gap between logic and God"
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Some behavior only occurs in unusual or specific circumstances; that's especially true for the matter of crashes. Again, please try updating your graphics driver.
    [SIGPIC][/SIGPIC]
  • Stickygreen - Heavens Tear
    Stickygreen - Heavens Tear Posts: 2,158 Arc User
    edited October 2008
    ima genius, i got it fixed, i just did verify files or w/e on the updater, sorry for being impatient, and thanks for taking the time to help me
    Less QQ more Pew Pewb:thanks

    "Don't argue with an idiot. They bring you down to their level, and beat you with experience."

    [SIGPIC][/SIGPIC]
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