i need help please

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  • Astraeya - Heavens Tear
    Astraeya - Heavens Tear Posts: 3 Arc User
    edited October 2008
    hmm I used to have that box but if I click noinstead of yes it goes away and I can play PW well anyways I hope ur problem will get fixed
  • delir
    delir Posts: 15 Arc User
    edited October 2008
    Ah, i found another thread that tells you how to update your driver. I'm hoping this will work.
    And thanks astraeya :]
    ♥ Delir
  • delir
    delir Posts: 15 Arc User
    edited October 2008
    I just updated my driver (its ATI, Radeon X300/X550 series) and added that Windows C++ stuff, and i have the language packs downloaded. I even shut down my computer for 30 minutes and came back, and the error message still appears on the screen, in illegible symbols and characters, ill click either yes or no, and it will take me to an extremely dark version of the game where i still cant see characters, read text, or see certain graphics properly. It also follows me off of the game to my desktop, and any other program i use, and it wont go away unless i restart.

    Any more suggestions? I'm getting kind of desperate >~<;
    ♥ Delir
  • jpopfan2
    jpopfan2 Posts: 17 Arc User
    edited October 2008
    ok i did what u told me gattsuru and when i display all adapters the only things i see are yellow "?".
    do u need a screenshot? if yes im here it is

    PWProblemscreenshot2-1.jpg
  • Aryannaveno - Sanctuary
    Aryannaveno - Sanctuary Posts: 825 Arc User
    edited October 2008
    That does indeed look like you have no graphicscard >.<
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Yeah, that's pretty clearly not recognizing your graphics card or graphics card drivers properly, which would explain a variety of issues. I'm kinda impressed you've gotten your computer to work at that resolution in the first place.

    Do you know what graphics card your computer uses, or what manufacturer and model it was purchased as?
    [SIGPIC][/SIGPIC]
  • jpopfan2
    jpopfan2 Posts: 17 Arc User
    edited October 2008
    but how come? i thought every pc/laptop has one installed? even if it is a bad one?

    can u help to find a solution? this problem appears on my laptop at the moment

    ohh can u tell me where i can find the name of my graphiccard on my laptop (if there is one installed)?

    to ur question gattsuru, my laptop is i think about 5 years old and i dont know the name anymore, does it help u when i can find the name of the graphiccard (if there is one)

    i installed a programm named everest , it is said to find out what the name of ur graphiccard and ur current directx is.
    i could figure out that my directx is 9c and the graphiccard name, i couldnt figure out so far

    i just found sth. out, could this be of any help?
    Grafikkarte Intel 82915GM Graphics Controller 0

    here is screen shot

    PWProblemscreenshot3.jpg
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Almost every modern computer has a video adapter of some kind, excluding some very dedicated embedded solutions. The issue is more why your computer can not recognize it or the hardware support it has.

    The 82915GM chipset was released in early 2005, so your laptop isn't too old, but it isn't exactly new, either, and this driver issue is of major concern. This driver file should help, although I need to (get some sleep and) figure out why it didn't get installed automatically and why Everest was able to identify it.

    You're probably going to still have sound and performance issues until you get your audio and chipset drivers, too, but we'll need more information to figure those out.
    [SIGPIC][/SIGPIC]
  • jpopfan2
    jpopfan2 Posts: 17 Arc User
    edited October 2008
    thank you so much, im installing it on my pc just now and i hope this error doesnt occur there and sry for all the tasks i gave it to u cause of my problems but i rly do hope the file will get the game started on my laptop.

    thx



    THANK YOUUUU the link u gave solved the problem. now the only thing left is to remember my account name but this matter i can solve alone thank you again
  • Noobster - Sanctuary
    Noobster - Sanctuary Posts: 38 Arc User
    edited October 2008
    delir wrote: »
    I'm having the same exact problem, except escalated to a bigger level. I'm using Windows XP and i've already had all eastern language packs installed, but the box still pops up with a bunch of symbols and characters. Clicking either yes or no will start the game, however then the screen goes quite a few shades darker, making it difficult to see characters, graphics, and read text.


    EDIT: okay wait, im starting to think it might not be with the game?
    cause that screenie looks fine ._____.
    but my whole monitor goes really dark, including the desktop.
    im running some anti-virus as we speak. >-<;

    Alright i removed the screenie but listen up.

    Gattsuru typed this in another post, try telling him that:

    (Assuming default directory) Go to C:\Program Files\Perfect World Entertainment\Perfect World International\element\userdata . Open the Systemsettings.ini file. Tell us what the setting for Gamma = is at.
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