Zen Purchase not showing up...

Zarazon - Heavens Tear
Zarazon - Heavens Tear Posts: 6 Arc User
edited October 2008 in Cash Shop Huddle
Okay, so here is the problem. I attempted to purchase ZEN via google. but realized my email was incorrect so I went and changed it.. Then after checking the site it said canceled. I placed another order with my renewed email... and it is still in processing mode... It took about 10mins the first time. this time it's been about an hour...

Anyone know how to fix this? Or do I just wait until it goes through??


Thanks in advance...
Post edited by Zarazon - Heavens Tear on

Comments

  • Aryannaveno - Sanctuary
    Aryannaveno - Sanctuary Posts: 825 Arc User
    edited October 2008
    I personally have never used it (I use paypal which normally goes through at most within an hour) though I would wait a couple hours and if that brings no joy submit a ticket. Though this is the wrong forum for your problem anyway.
  • Zarazon - Heavens Tear
    Zarazon - Heavens Tear Posts: 6 Arc User
    edited October 2008
    Oh? What forum should this be under? Also Admins when you move it to the correct fourm.. send me a private message so I can check back... lol

    thanks
  • Aryannaveno - Sanctuary
    Aryannaveno - Sanctuary Posts: 825 Arc User
    edited October 2008
    It should be under the "Cashshop Huddle" found here
    .
    http://pwi-forum.perfectworld.com/forumdisplay.php?f=81

    I am not an admin but this should answer your question anyway. :P
  • toonk
    toonk Posts: 4 Arc User
    edited October 2008
    i can log into the website but not into my account where you actually can play. I have contacted GM and they seem very slow to reply, when it would be nice to not being left behind all my current guild members. We have a TW this week and I want access to my account!!!
  • Aryannaveno - Sanctuary
    Aryannaveno - Sanctuary Posts: 825 Arc User
    edited October 2008
    1. Why post that in this thread?
    2. Look at the time... the GM's have finished work for the day and are probably sleeping to be fresh in the morning.

    They normally answer quite quick but only in their actual WORKING hours. Wait for the morning.
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    I wouldn't say fresh, but awake is a good start.
    Anyone know how to fix this? Or do I just wait until it goes through??
    Your first transaction through Google Checkout or Paypal may take several hours in a suspended status, as your data is verified with your credit card company. Usually it clears within a day; if you're concerned about your transfer status, please submit a support ticket.

    Oh, and this is going to Cash Shop Huddle.
    [SIGPIC][/SIGPIC]
  • Zarazon - Heavens Tear
    Zarazon - Heavens Tear Posts: 6 Arc User
    edited October 2008
    Thanks for that!

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