Major lagging

xxdevilsrosexx
xxdevilsrosexx Posts: 5 Arc User
edited October 2008 in Support Desk
I dont know if its just my server or my computer but PWI is lagging extremely i nearly died agenst a lvl 7 and i am lvl 9 because my character could barly move or attack need help
server is sancuary reply soon
Post edited by xxdevilsrosexx on

Comments

  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    If you are running other progams that are bandwidth-noisy, such as file-sharing or large file downloads, please close them while connected to the Servers.

    What connection type are you on, and are you connecting to a router over wireless?
    [SIGPIC][/SIGPIC]
  • xxdevilsrosexx
    xxdevilsrosexx Posts: 5 Arc User
    edited October 2008
    i have no files running while playing i have a local connection and its not wireless
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Local connection meaning...

    Dial-up? Cable? DSL?

    By lag, is your frame rate just slow? That's usually a problem more relevant to your computer's hardware (and if there's too much malicious software on it). Or do you mean that button presses take time to be read?
    [SIGPIC][/SIGPIC]
  • xxdevilsrosexx
    xxdevilsrosexx Posts: 5 Arc User
    edited October 2008
    i use cable and the button presses take time to be read alot of time
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Can you do a tracert to pwigc3.perfectworld.com?

    In Windows XP, go to Start->Run..., enter "cmd" in the white box and press enter, then type "tracert pwigc3.perfectworld.com" (without the quotes). To copy the result, right click in the black space of the command prompt, click Select All, and then press Enter on your keyboard. Come back here, open a Reply, and press CTRL and V simultaneously.

    In Windows Vista, it's mostly the same, but instead type cmd into the Start Search box to start.
    [SIGPIC][/SIGPIC]
  • xxdevilsrosexx
    xxdevilsrosexx Posts: 5 Arc User
    edited October 2008
    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\kane10>tracert pwigc3.perfectworld.com

    Tracing route to pwigc3.perfectworld.com [64.74.134.57]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.10.1
    2 925 ms 998 ms 953 ms 70.66.28.1
    3 1109 ms 1142 ms 1187 ms rd2cv-ge5-0-0-4.gv.shawcable.net [64.59.166.195]

    4 1191 ms 1236 ms 1284 ms rd1cv-ge1-0-0.gv.shawcable.net [66.163.72.5]
    5 1288 ms 1330 ms 1377 ms rc1bb-pos4-0-0.vc.shawcable.net [66.163.77.185]

    6 1389 ms 1430 ms 1473 ms rc1sj-pos0-0.cl.shawcable.net [66.163.77.70]
    7 1481 ms 1519 ms 1519 ms cr1-eqix-peer.sje007.internap.net [206.223.116.1
    34]
    8 1531 ms 522 ms 761 ms core4.sje.inappnet-28.cr1.sje007.internap.net [6
    6.79.148.130]
    9 950 ms 854 ms 857 ms border1.pc1-0-bbnet1.sje.pnap.net [66.151.144.4]

    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\kane10>
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Ok, that is very double-plus-ungood.

    It's possible that your router is just damaged or improperly configured, but having a full second delay on anything but a cellular wireless connection is serious problems. Please contact your ISP.
    [SIGPIC][/SIGPIC]
  • Devilsrose - Sanctuary
    Devilsrose - Sanctuary Posts: 9 Arc User
    edited October 2008
    ok then thank you
  • ari723
    ari723 Posts: 1 Arc User
    edited October 2008
    gattsuru wrote: »
    Ok, that is very double-plus-ungood.

    It's possible that your router is just damaged or improperly configured, but having a full second delay on anything but a cellular wireless connection is serious problems. Please contact your ISP.

    I'm having the same problem with my keyboard, only my computeris a Windows Vista, and my connection is wireless. Is there something I can do with my settings?
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Switching to physical, cat5 ethernet cable can be a major help: I've had even good wireless cards drop a packet every few seconds just from one side of a room to another. Reducing EMI-heavy device use -- items like microwaves or cordless telephones -- may help, as well.

    Running the same tracert pwigc3.perfectworld.com command will help us better diagnose a lot of potential causes.
    [SIGPIC][/SIGPIC]
  • Devilsrose - Sanctuary
    Devilsrose - Sanctuary Posts: 9 Arc User
    edited October 2008
    yeah i am calling in somewhere to help me soon and btw my computer is window vista
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