Client keeps crashing

smallsparrow
smallsparrow Posts: 0 Arc User
edited October 2008 in Support Desk
I just installed the PW client a few days ago; my computer is windows vista home premium, and I'm running at about the optimum sys requirements. What happens is periodically (sometimes not for 4 or 5 hours, and just recently about 3 or 4 times in one hour) the game with close and I'll get a message about a software problem and I'll get what I assume is the PW bug sheet, which I've filled out and sent off a few times. I'm wondering if this is a problem anyone else has had or how I might fix it?
Post edited by smallsparrow on

Comments

  • Ezrah - Heavens Tear
    Ezrah - Heavens Tear Posts: 5 Arc User
    edited October 2008
    I've been having the same problem since I installed that new patch the other day. It just closes itself out completely for no reason at all.
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Please try to Verify files from the Launcher. If there was an error during an update, that'll catch it.

    May I ask what graphics card you two are using?
    [SIGPIC][/SIGPIC]
  • meow4mix
    meow4mix Posts: 7 Arc User
    edited October 2008
    its happing too me too,yeh sometimes it wont clse for a few hours thank god it did not close out during trival on oct.10!! and i found this happing randomly,like lighting
  • smallsparrow
    smallsparrow Posts: 0 Arc User
    edited October 2008
    I have an nvidia graphics card. Trying the verification now-- when I was trying to patch the game when I first installed it, I couldn't, if that helps-- but I downloaded the patches from the official page, and that worked fine.

    Edited to add-- I completed the verification and it seemed to go fine. :) No error messages, etc.
  • triviumzorz
    triviumzorz Posts: 1 Arc User
    edited October 2008
    I am also having this problem, sometimes it happens once an hour, sometimes it happens many times an hour, runnign WIndows Vista hone and an NVIDIA graphics card. I also did the verification and it came through fine without errors, so I'm not sure what the issue is.
  • gattsuru
    gattsuru Posts: 3,184 Arc User
    edited October 2008
    Try uninstalling your current graphics driver, and getting the most updated ones available directly from nVidia.
    [SIGPIC][/SIGPIC]
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