Auction **** up

I was saleing a Mirage Celestone on auction today with a starting bid of 25,000 and a buy out at 50,000 i know a little high maybe so what thats not he point i like to give the option to buy it out but i like giveing the peopel and option to bid so the person that just clicks buyout on it makes me rich . But anyway back to the issue when the auction was over i got a mail stateing the item didn't sale and i didn't get the stone back or my refund of half the coins charged for the sale. i don't know why that happend but if someone clicked buyout on it or someone actually bid even one hundred coin on it then alot of my coin just walked with god and i want it back This happend with my lvl 20 wb by the way not this guy but forums seem to be **** up and not letting me post with him but it will let me post with deleted characters rofl. Theres another bug for you gms. GO FIX PLEASE.