new patch downlode problem

meatron
meatron Posts: 2 Arc User
edited October 2008 in Support Desk
the patch installation is getting stuck about 1/4th of the way, is that happening to anyone else????
Post edited by meatron on

Comments

  • acolyte
    acolyte Posts: 0 Arc User
    edited September 2008
    Yes i get update fail to and even tho i click retry download..

    Can we get a fix on the update server?

    :(
    This game is getting more & more Hostility each day.

    [SIGPIC][/SIGPIC]
  • tiger890
    tiger890 Posts: 0 Arc User
    edited September 2008
    yeah, just quit the app then reload it again, it should resume where it left off.
  • shamroc
    shamroc Posts: 14 Arc User
    edited September 2008
    freezes on elementclient.exe for me
  • acolyte
    acolyte Posts: 0 Arc User
    edited September 2008
    tiger890 wrote: »
    yeah, just quit the app then reload it again, it should resume where it left off.

    Tryed that and it does not work, it keep saying update fail....

    :(
    This game is getting more & more Hostility each day.

    [SIGPIC][/SIGPIC]
  • Nevermore - Heavens Tear
    Nevermore - Heavens Tear Posts: 438 Arc User
    edited September 2008
    Weird, had the same error. I restarted the application and instead of continuning it said it was successfully updated o_O
    [SIGPIC][/SIGPIC]
  • thornz
    thornz Posts: 0 Arc User
    edited September 2008
    I let mine sit and reconnect itself and it finally got past that part but I have to keep letting it do that over and over to get any further
  • meatron
    meatron Posts: 2 Arc User
    edited September 2008
    mine is stuck at some wierd sign, i dont even think tis a engllish alphabet letter and the only thing i can read is "bon" that is at the end of the word or something.....:confused:
  • Hidaki - Heavens Tear
    Hidaki - Heavens Tear Posts: 2 Arc User
    edited September 2008
    tried like 3 times :S
  • Wave - Heavens Tear
    Wave - Heavens Tear Posts: 66 Arc User
    edited September 2008
    well u must make sure u have at update settings all 3 options checked otherwise it wont resume patching
    Elysium Guild "Let the fun begin" :cool:
    [SIGPIC][/SIGPIC]
  • Shevas - Lost City
    Shevas - Lost City Posts: 5 Arc User
    edited September 2008
    I tried restarting the download but still stuck at tasks.data. This is about my 5th time trying and nothing is working. What gives?!?!?:mad:
  • xarfox
    xarfox Posts: 0 Arc User
    edited September 2008
    If you are having problems with your patching process, please try restarting your update completely rather than resuming your update from it's previous progress.

    Also keep in mind that some of the files are large, so let it sit for a minute prior to restarting.
    [SIGPIC][/SIGPIC]
  • Paige - Lost City
    Paige - Lost City Posts: 108 Arc User
    edited September 2008
    aw my gets stuck at tasks.data :'/

    i really want to play =D

    ... this is cuting into my grinding time ='(((
    glad to be back =D
    b:thanks
  • Paige - Lost City
    Paige - Lost City Posts: 108 Arc User
    edited September 2008
    xarfox wrote: »
    If you are having problems with your patching process, please try restarting your update completely rather than resuming your update from it's previous progress.

    Also keep in mind that some of the files are large, so let it sit for a minute prior to restarting.


    i have about 6 times
    glad to be back =D
    b:thanks
  • meatron
    meatron Posts: 2 Arc User
    edited September 2008
    actully it does work every time is gets stuck just make sure all three boxes in the Upd.Sets. are checked and just restart the program and u should be fine
  • Shevas - Lost City
    Shevas - Lost City Posts: 5 Arc User
    edited September 2008
    I have done both and still nothing is happening. Restart and/or resuming the update nothing seems to work. Come on guys you can do better than this can't ya? If not I'll simply go back to the MY-EN server and deal with the lag there then deal with monkeys who can't make a patch work properly.
  • akool
    akool Posts: 10 Arc User
    edited September 2008
    um the patcher gets stuck at the 5 box thingy pleease provide the manual part
    this is the 20th time im restarting my updater
  • akool
    akool Posts: 10 Arc User
    edited September 2008
    um man try listening to ur self learn to hold that nasty attitude of urs witihin urself please
    The officials are human 2
  • joka
    joka Posts: 0 Arc User
    edited September 2008
    i hate updates, always have problems with elements.data and tasks.data and then i have to restart patcher about 500 times until it works -.-
  • david1st
    david1st Posts: 1 Arc User
    edited September 2008
    Try this--if you get error message or if patching freezes in same position,click exit and leave perfect world,then re open game ,wait for client to say it needs to update version click confirm then you should get a pop up to say it was interupted and an option to continue update select continue and you should move past the error spot,i had to do this 4 times before completion of patch,hope this works for u good luck
    Darkstorm:):)
  • Chavo - Lost City
    Chavo - Lost City Posts: 3 Arc User
    edited September 2008
    i would be much happier with manual patches :mad:
    420 relaxation
  • Elysoun - Heavens Tear
    Elysoun - Heavens Tear Posts: 24 Arc User
    edited September 2008
    My update is stuck on element.data :S it finishes downloading that file, then just says Error download and goes back and downloads element.data again
    [SIGPIC][/SIGPIC]
  • powerprowler
    powerprowler Posts: 0 Arc User
    edited September 2008
    xarfox wrote: »
    If you are having problems with your patching process, please try restarting your update completely rather than resuming your update from it's previous progress.

    Also keep in mind that some of the files are large, so let it sit for a minute prior to restarting.

    I have completely exited and restarted the application 84 times so far, since the server maintenance. Each time, the tasks.data file is coming through corrupt, is failing its validation, and the patcher is asking to retry it. Before this, the elements.data file took 22 attempts to complete.

    So restart is not the solution, for sure. Perhaps offering a regular web-based download of a compressed version of the bigger files, would be a more useful solution. Would the company consider this suggestion, please?

    --
  • Slayers - Lost City
    Slayers - Lost City Posts: 9 Arc User
    edited September 2008
    if u check u updata.log in Perfect World International\config\element u will see the problem

    2008/9/23 20:25:19Decompress files fails
    2008/9/23 20:25:31Download file=./elementclient.exe
    2008/9/23 20:29:01Verify files fails
    2008/9/23 20:29:11Download file=./elementclient.exe
    2008/9/23 20:32:17Verify files fails
    2008/9/23 20:32:25Update interrupted
    2008/9/23 20:40:32Connecting to server
  • wafflezx33
    wafflezx33 Posts: 1 Arc User
    edited October 2008
    it says it fails to verify the Element.data file in the Update log for element, how do i fix this?
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