Invisible Characters & Glitched Character Names Bug after Update 7

negative
negative Posts: 6 Arc User
edited December 2008 in Support Desk
Well I tried searching for a similar thread about this as I did hear other people talking about this problem ingame but couldn't find any. So sorry if there's another thread about this, but I figured this is a pretty big issue to be off the radar on the forums and it could use a bit of an update.


Anyway the issue is as stated on this thread's title--ever since Update 7 it seems people every now and then get problems where they log into the game and a slew of other characters show up as invisible. Furthermore those "invisible" characters can still move but seem to only have their guild name showing instead of their full names. If you try selecting them the target window will not show their face and their name will read as a weird code like "P530&" or something like that. Interestingly enough though, some other characters are visible but a handful are not for some unexplainable reason (they don't seem to have any similarities that make them visible [at least to my knowledge] ).


That said, so far this has only happened to me once, and it was completely out of the blue as I didn't do anything to provoke this occurrence. It has also popped up for some others from what I know and apparently simply relogging and doing all that doesn't always work as if it's a game of chance to see whether or not you will experience this issue.


If you need any system information I can say that I run fully patched Vista Home Premium 64 bit with up-to-date drivers, etc. and have more than enough hardware power to run this game on maxed settings without a hitch. I've also never experienced any big issues like this until now, 2 relogs after patch 7 settled in.


So that's about it for my little report---if anyone else has also experienced this, feel free to add in your experience here and any other details you've noticed that could help. Hopefully this'll be fixed soon as it does make you incredibly vulnerable to pking as well as totally lost/confused when trying to track certain people or simply interact with others.
[SIGPIC][/SIGPIC]
Post edited by negative on

Comments

  • djinmonet
    djinmonet Posts: 6 Arc User
    edited September 2008
    I was also having this, as a random thing, and not even all day. But every now and then, all my group/squad except a one big pet vanished, and I could only see me and pets for the rest of the time we stayed in that area. Targeting was the blank face/ P-3243whatever. Would happen in towns, and only some of the people would be "missing". Location, or distance, from me didn't seem to make any difference.
  • negative
    negative Posts: 6 Arc User
    edited September 2008
    Well I got some new information for this problem.


    So far I've finished patching to Update 8 successfully, but when I first logged in the same problem persisted. So I tried something else: I logged off, did a verify but interestingly enough nothing was updated or found to be wrong during the verification. I logged back in after that and everything was back to normal again! If you ask me the problem still is around and the only reason as to why it was back to normal for me does not seem to be because of the verify files option but rather a twist of randomness due to this bug's nature.


    I've also found that if you stand around long enough in the city where the people are seen to be invisible (I'm not sure if this is limited only to Archosaur, but lately I've only been hanging around inside that particular city and having that problem) people may eventually appear after time. However this may not be true and it could just be more and more people running into town since as far as I can see, there is no set time limit as to when the invisible seem to re-appear.


    For all I know it's possible that they aren't re-appearing, but it almost looked like it (it was like a ghost town before, then suddenly characters popped up everywhere). Oddly enough you could argue that it looks like some kind of delayed lag issue, but I can assure you I've never experienced any lag problems yet with this game. Also, even with some of these invisible character "re-appearing" a lot still remain invisible, so it looks random to me. Anyway I hope this helps a bit.
    [SIGPIC][/SIGPIC]
  • par0xysm
    par0xysm Posts: 3 Arc User
    edited September 2008
    yeah i'm having problem as well ">> the only way i can see people is if get close enough to them. It's really annoying and bothers the butt out of me :( hope it gets fixed soone enough.
  • Negative - Lost City
    Negative - Lost City Posts: 7 Arc User
    edited September 2008
    Just an update on the issue: it looks like this doesn't happen just upon load up--it happens when you're loading any instance. I was experiencing normal gameplay after logging in for a while until I entered an instanced dungeon where things seemingly went smoothly. Then when I died and came back in, low and behold one member of our squad appeared to be invisible! Seems more like some kind of loading error from this observation but of course I'm not entirely sure.
    [SIGPIC][/SIGPIC]
  • ryosa
    ryosa Posts: 1 Arc User
    edited September 2008
    I had the same issue after the boss event on highest/lowest graphics I can only see people when I am about less than 1feet in front of them, this is getting annoying.
  • sirbiff2
    sirbiff2 Posts: 2 Arc User
    edited September 2008
    Kind of the same issue is happening with me but my character when i log in is invisible and when i select it i get stuck at the Entering Perfect World.... screen.
  • happosai
    happosai Posts: 1 Arc User
    edited September 2008
    sirbiff2 wrote: »
    Kind of the same issue is happening with me but my character when i log in is invisible and when i select it i get stuck at the Entering Perfect World.... screen.

    I have the same problem any fix for this?

    edit: restart my computer and it fixed
  • snoa
    snoa Posts: 1 Arc User
    edited September 2008
    I am also experiencing this very same issue. Same description as the author of this thread exactly.
  • Noyd - Lost City
    Noyd - Lost City Posts: 1 Arc User
    edited November 2008
    Hi, I have the same problem actually, characters are invisible.
    Altho, they become visible when I get near em. I entered in FB39 and my squad became invisible,
    I logd my second char and everything was okay...
    I reinstalled the game and now, everything works fine...

    I don't know if its due to the patch or not...
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited November 2008
    Hey everyone, the game version is 28, not 7, not 8.

    Our game servers are Heaven's Tear, Lost City and Sanctuary. Please make sure that you are on those servers.

    We do NOT support other versions of the game (which are licensed from our Beijing, China HQ), only Perfect World International. (which is directly developed and released by the main company)

    Our client is located here: http://perfectworld.com/download/client
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • sweetstoges
    sweetstoges Posts: 3 Arc User
    edited December 2008
    Hi,
    I have the same issue. I downloaded the International client from perfectworld.com and installed it on 1 desktop & 1 laptop. Both run XP Home edition.Both are up to date with Microsoft's patches and everything is legit. I can only see other players when I am extremely close to them (3 feet or so). I play Heaven's Tear server. I am new to this game so have only ever installed the official game, official patches 1 time and have only ever played on this 1 server. The issue happens on both computers. I have tried many settings both in-game and on my PC's display settings but nothing helps. I can see the green dots on the mini-maip and that's the only way I know when players are near me. We installed the same downloaded client on my Wife's laptop running Vista and she has no issues at all so the downloaded client file is OK. This is annoying but I'm sure they'll nail it down if we give them exact information to help em out. I have been playing only a week so I have no experience with previous versions or patches only this one and the issue has been here since the first day I started. Thanks :)
  • sweetstoges
    sweetstoges Posts: 3 Arc User
    edited December 2008
    Hey guys...I was playing around in the GUI and found a button. There is a small menu at the top of your screen near your character menu. The second icon on it is named "Show/Hide players outside the range limit". Click that :)
  • Jasa - Sanctuary
    Jasa - Sanctuary Posts: 1 Arc User
    edited December 2008
    all of you are curently having load issues. your sever is unable to relay all the information due to a slow connection (the player number shown is most likly the nnumber the sever uses to identifie the structrue that houses the player information.) There are only 0000 0010 types of people that will understand that last sentence if you did get it procede to speed up your connection if you did n'tget that bug your system admin
  • Amiris - Sanctuary
    Amiris - Sanctuary Posts: 1,167 Arc User
    edited December 2008
    If you guys have trouble logging in after selecting the character, hold W while doing so. Yes, that actually works.
    [SIGPIC][/SIGPIC]
    Credit to Symour for the signature.
    Amiris is my forum character. My actual main is Andralia.
    1,000 posts as of 10/01/09, which was also my birthday!
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