Does customer service team actually exist?

bigcake
bigcake Posts: 6 Arc User
edited September 2008 in General Discussion
Emailed them almost 3 days ago about my banned account + IP address. Since then I've been in contact with one of the admins who has basically said he couldn't do anything, emailed cs again with additional info, no reply. Apparently I'm not the only one who's bee incorrectly banned. What is going on with customer services? (or rather the lack thereof...)

I can understand if they're busy or whatever, but some sort of automated acknowledgement wouldn't go amiss.
Post edited by bigcake on

Comments

  • orinj
    orinj Posts: 460 admin
    edited September 2008
    sorry about that bigcake - this one is my fault.

    i'm a lil overworked and forgot to finalize this for you after our last discussion. thanks for the reminder.

    everything should be okay now. :)

    take care,

    orinj
    F.E.A.R. has two meanings: Forget Everything And Run - OR - Face Everything And Rise. The choice is yours, my friend.
  • bigcake
    bigcake Posts: 6 Arc User
    edited September 2008
    No worries, thanks for your help! :)

    Got some mad leveling to do to catch up now >.<

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