Client Download & related FAQs

darthpanda16 wrote: »

Your ISP, country, school, etc, may be throttling your bandwidth during the download, since it is over 500MB. That can result in lost packets and corrupted downloads.

Try one of the incremental download sources here:

http://perfectworld.com/download

Thanks. It doesn't help a whole lot as I have already downloaded the incremental multiple times as previously stated, but thanks.

I am having two other people try to down load it from other ISP's and we will see how it goes.


So you've lost an arm hey, well here's a bandaid now back to the front with you.

Stock Answers to unanswerable questions are great. Much easier than independent thought and a lot nicer than saying **** off, your bothering me.

I tried downloading the damn game for about the 5th time today and i tried doing it step by step 1,2,3,4 and when the first finnished it said it couldnt finnish or somthing because i didnt have the right volume?? i have a headache now want to try this game out cause world of warcraft is...not cutting it

From this site...ive tried everyone i could find and it just aint working for me

Yeah it's normal, getting my computer freak of a dad to help me try it again with the Direct Download one.....takeing forever! over an hour to complete it, and im on high speed connections with a gameing computer...lol what the hell

It's been over 2hrs, and its only at 69% rofl good god

For patching and playing issues, make sure you have port 29000 open on your router.

You may need to plug your computer directly into the DSL or Cable modem instead of using a router or switch with it.

Make sure you downloaded and installed the correct client for PWI. There are 10+ different versions floating around out there on the internet. http://perfectworld.com/download

For IP blocking, the Middle East isn't blocked by our servers, but some may be blocked our countries, or somewhere in between.

Update and run your anti-virus. Try shutting it off when playing the game, as it may be blocking some of your traffic. Some free anti-virus programs:

http://www.avast.com/eng/download-avast-home.html

http://free.avg.com/

For download or patch issues, try downloading from another location that might have a better connection on your end.

For manual patches, it is being tested, and will be uploaded sometime (I'm trying to get a definitive answer, have been trying to get an official manual patch link for us).

And try not to be mean to us. We can't possibly know the answer to every single question or problem you have. When we encounter the issue, we investigate, try to reproduce it ourselves, test it, and try to see if there is a way to fix it. This takes time. Sometimes a day, a week, or longer.

Have you gotten good support with a free game elsewhere? We actually care, and are doing our best to solve issues when we can.

Hope that helps some of you.

There is no Mac version. You will either need a full Windows OS (using Bootcamp or something) or you may have some luck with an emulator like Wine. WIndows is the only officially supported OS though.

Try using 7-Zip as your extraction software. http://www.7-zip.org/

Your download may have gotten corrupted, or the extraction got corrupted.

Direct Download does not work is there anything being done about this?

darthpanda16 wrote: »

Direct Download is working fine, downloaded the downloader, the install files just fine. Here in the US, California.

Where in the world are you? (Carmen San Diego

Please check your security software and anti-virus software settings.

I'm in Fresno, Cali

Direct Download froze on me at 83% on 3 attempts sep. 2, sep. 3, and today.

We'll I'm giving the 4 part 600mb (each) a try hope it works.

Hi,

I have downloading the game with the direct downloading. It have take's a couple of hour's but it has downloading succesfuled. But the first problem was that when i want farther it stops or something. So I look for the map and saw the installing. I click on it and he gose farther. But then I saw that you need to choose for verify. he download it....but when it was almost done it stops. So i do it again but than i do skip. He downloading but when it was on 6% it stops with it and than i saw: Failed to uncompress zip data! And i have looking here on the site for help but i dont know what exacly to do:( I realy want to play this game but i can't come farther with it:(

Does someone know what to do?

do u have to have windows xp to play this game or can u play with windows vista?

Whenever i try to extract the 7 zip file it shows the error that cannot open file as archive. pls help. i ahve latest 7 zip extractor

I have the game installed again. Yesterday i have installed some packs from Windows but when the download was done (from PW) i did the same thing and the verify doesn't work again.....Than i did the Skip and i was supprised because it was going farther then 9% (I was verry happy) but than it came to 11% and i got the same 'Failed to uncompress zip data!':( Now i was looking for the install map and i saw something els that the 7-zip download. I get that earli

ryuuzaki wrote: »

If you're still having issues, particularly with data4.pck, I have rezipped and uploaded this to: http://files.filefront.com/data4zip/;11517693;/fileinfo.html
Open your existing archive, and click/drag all the files except data4.pck into another folder. Download data4.zip and extract into that same folder, then run the install.

Im having promblems with extracting all the data packs, i got the background and icon and installer etc, but cant get data packs 1-4 it just freezes my computer. Also when i tried the direct download it gave me an icon that looks like a computer window that opens up a command screen but closes it it like 1 second i have. i have stayed up for 24 hours trying everything listed in the forums.